We chose this hotel to celebrate my 60th birthday. Upon arrival, (well after the check-in time) our room was not ready...linens in middle of bed, no toiletries, etc. Concierge suggested that we enjoy the afternoon tea in the dining room, while our room was prepared. After about an hour, we returned to find no pillowcases, no top sheet, no toilet paper, no washcloths, water glasses, etc., etc.
Bed was beautiful, but squeaked with every move. Breakfasts were okay, except we never got to use the beautiful dining room. Service was in the "family" kitchen. Regular coffee was the only offering and that was never hot.
After two days of not having any soap, we bought our own. The maids left their housecleaning supplies in our room and in the hallways (guess this was to make you feel at home). Lightbulbs were burned out and never replaced.
The evening concierge was much more interested in conducting his personal business on the computer in preparation for his new job at the Holiday Inn in the next few days.
The decor was beautiful, as were the grounds. The afternoon tea and the evening desserts were great. These were the only saving graces that even suggested that the AAA four diamond award was at all justified.
We will come back to Savannnah. We will not return to the Gastonian.
- Official Description (provided by the hotel):
- Offering a classic, elegant residential atmoshpere and unsurpassed service. Private gardens, complimentary cooked-to-order breakfast, complimentary wine and hors'doeuvres reception in the early evening, and complimentary homemade desserts and cordials at night. Other amenities included in your rate are free parking, free wifi and complimentary turndown service. AAA 4-Diamond Award winner and a Diamond Collection Inn. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz, Priceline, TripOnline SA and getaroom.com so you can book your The Gastonian - A Boutique Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gastonian Hotel Savannah