Pictures are enhanced to look bright and cheery, which it was not. We actually thought we were in the wrong place! Downstairs it was so cold maintenance brought us comforters. Upstairs it was so hot the doorknobs & faucets were hot to the touch. Soon after arrival, we asked to be relocated, but maintenance came by and deemed the unit "habitable." Our stay was miserable and we asked for a full refund. Our refund was less than half the cost for the two nights.