We went to the caverns today. We had my 80 year old father with us but because the web site stated to expect a "walk up five flights of steps" we didn't expect any trouble. We were wrong. No one bothered to mentioned the steep inclines, many without handrails. We were actually abandoned by our guide numerous times as she went ahead with the rest of our group (which only consisted of 7 people) and left to fend for ourselves through the cavern. She was annoyed and actually reprimanded my father when he wanted to rest against the rocks with his family rather than stand in the middle of a completely dark room to see the light show. We finally had to tell her, rather sternly, that we were more concerned with making it back safely than seeing the show. Would NOT recommend this tour to anyone who has problems with vision or walking.
Guide was uninterested and completely rude.