We were enjoying our stay at this 100% smoke free hotel, but when we awoke the first morning and noticed the smell of cigarette smoke wafting in from a vent in the bathroom, and when we brought this to the attention of Evan at the front desk, he graciously agreed to move us immediately to a new room, which we found fresh and delightful. He also offered and gave us complimentary wifi, which ordinarily runs about $12 per day. Also, the Evan sent security and engineers to investigate the smoking issue. All were apologetic and shared our concern. It was great to see the swift and appropriate response by hotel staff to this issue. Oh, and just to add another good word about this hotel, the complimentary happy hour or "evening reception" and complimentary breakfast, both very good, are real value added perks to this clean, roomy, and well run hotel.
- Official Description (provided by the hotel):
- The Embassy Suites Baltimore - Inner Harbor is conveniently located in the downtown business district and near the Inner Harbor, National Aquarium, M&T Stadium and many other points of interest. The hotel offers spacious rooms and suites with luxurious bedding and thoughtful amenities. Enjoy a delicious meal at our on-site restaurant B'More Bistro or grab a cup of coffee at Starbucks. Wake up each morning to a complimentary breakfast and unwind at night at our evening reception. The hotel also offers a fitness center, seasonal outdoor pool, 24-hour business center and complimentary WiFi in public areas. ... more less
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- Also Known As:
- Tremont Plaza Baltimore
- Tremont Plaza Hotel