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“Work in progress”

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Embassy Suites by Hilton Baltimore - Inner Harbor
Ranked #34 of 66 Hotels in Baltimore
GreenLeadersBronze level
burke, United States
2 reviews
“Work in progress”
Reviewed July 17, 2013

Hotel is being converted from Tremont to Embassy Suites--so it doesnt have the full Embassy Suites brand/image in place. Location is in a transitional neighborhood. Rooms were spacious, breakfast was very filling including the omelettes to order, and very nice waitress (from Texas) in the bar area. Stay was nice but rate was high for a weekend night

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Shalini P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 29, 2013
Dear Shalini P,
Thank you for your review. As you stated, we are in a transitioning period and we thank all of our guests for their patience during this time. Please be assured that we will take your comments under consideration as we continually work to improve our guest experience, and we hope you will consider staying with us in the future.
Be Well,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (222)
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English first
new york, United States
2 reviews
Reviewed July 16, 2013

Excellent in all ways! Although our trip was short and for medical reasons, we had all of our needs met from getting around town, parking and excellent restaurants. Breakfast was excellent. Everyone was very helpful in assisting our needs.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 29, 2013
Dear Guest,
Thank you for your review. We are thrilled to read that you had an excellent stay in many ways! It gives us great pleasure to read that our staff and breakfast exceeded expectations during your recent stay. We look forward to welcoming you back again soon.
Best,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sayreville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 15, 2013

If you are used to the typical embassy suites, you are in for a surprise. Space is cramped in the lobby, no ponds, no fish. Breakfast area is also crampped with a really LONG line for omelets. Check-in also took a long time. And there is no special treatment for Hilton Honors members either ! Stay somewhere else !

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Istanbulbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 29, 2013
Dear Istanbulbul,
Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input as a valued HHonors member and apologize you were disappointed in our layout and service. We will keep your comments in mind as we constantly look for new ways to improve our guests' experience and hope you find accommodations that betters suit your needs in the future.
Be Well,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
1 review
Reviewed July 15, 2013

nice inside, unassuming outside; not typical ESuites layout. Convenient location but 6 blocks from inner harbor Baltimore; some refurb work in progress 7/10/13 - not informed HH member prior to stay, although not impacted negatively.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, United States
1 review
Reviewed July 15, 2013

I would have given my review a "Very Good" or even "Excellent" but i was expecting the typical Embassy and this one is not. There is no atrium view. The rooms are not separated with a couch and separate bedroom room with two T.V.s like most. I felt as if only elevator worked and with our room on the 37th floor it was a test of my patience. :-) The breakfast i feel could have been planned for by the number of guests staying in the hotel because they only had one chef making omelets and the line was insane. They also ran out of food. However, the room was super clean, the bathroom was very clean and the bed was very comfortable. The staff was very friendly and accommodating and i would stay at the hotel again in the future.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Chemerre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 29, 2013
Dear Guest,
Thank you for your review. Please be aware that our public space, guestrooms and bathrooms are furnished with the most up-to-date Embassy Suites approved amenities. It disappoints us to read if the omelet line caused any inconvenience during your recent stay, but this will be addressed with our food and beverage team. We continually strive to exceed our guests’ expectations and we greatly value your feedback. We would welcome the opportunity to have you return to us for another stay.
Best,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 14, 2013

Very convenient hotel near Inner Harbor in Baltimore. Great rates, more than decent restaurant with free breakfast(full). There are also several excellent restaurant close by. Older property but very comfortable.

  • Stayed July 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gandc17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 29, 2013
Dear Guest,
Thank you for your review. We too agree that our hotel has a unique charm that sets us apart from the rest. It gives us great pleasure to read that you enjoyed our convenient location and comfortable accommodations. We hope to welcome you back again very soon.
Be Well,
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hellertown, Pennsylvania
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 12, 2013

Check in and check out, went quick. There is a parking garage right next door.. The queen suite was very clean, updated ( 46" flat screen TV ) and comfortable. Elevators all working, so staying on a higher floor was a treat.. What a great view and it's within walking distance from Inner Harbor. They also have a bus stop ( the Purple route ) right next door which stops at the harbor,, And it's free ! .. Although the bar / restaurant was under staffed during my stay, everyone was very polite and helpful. I'll most likely stay here again...

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guest Services at Embassy Suites by Hilton Baltimore - Inner Harbor, responded to this review, July 16, 2013
Dear Ron P.,
Thank you for your review. We are very pleased to hear that your stay went very smoothly at the newly converted Embassy Suites Baltimore Downtown. It would be a pleasure to welcome you back again soon.
Be Well,
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Baltimore - Inner Harbor

Property: Embassy Suites by Hilton Baltimore - Inner Harbor
Address: 222 Saint Paul Pl, Baltimore, MD 21202-2120 (Formerly Tremont Suites Hotel)
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Baltimore
#14 Business Hotel in Baltimore
#31 Family Hotel in Baltimore
#32 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Baltimore - Inner Harbor 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
The Embassy Suites Baltimore - Inner Harbor is conveniently located in the downtown business district and near the Inner Harbor, National Aquarium, M&T Stadium and many other points of interest. The hotel offers spacious rooms and suites with luxurious bedding and thoughtful amenities. Enjoy a delicious meal at our on-site restaurant B'More Bistro or grab a cup of coffee at Starbucks. Wake up each morning to a complimentary breakfast and unwind at night at our evening reception. The hotel also offers a fitness center, seasonal outdoor pool, 24-hour business center and complimentary WiFi in public areas. ... more   less 
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Also Known As:
Tremont Plaza Baltimore
Tremont Plaza Hotel

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