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“room full of mice”

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Super 8 Baltimore/Essex Area
Ranked #59 of 66 Hotels in Baltimore
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249 reviews from our community

Traveler rating
    41
    23
    45
    36
    104
See reviews for
76
61
28
54
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Middle River
1 review
Reviewed April 20, 2013

No refund under any circumstances is too rigid and does not promote good customer relations. Most reputable hotels allow you to cancel up to 3 or 4 PM on the day of the reservation for a full refund.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keedysville, Maryland, United States
1 review
Reviewed April 15, 2013

I checked in today for my week's stay, and the room was FILTHY! My 2 year old found a dead mouse in the room, and when I called the front desk I was offered a $22 refund from a $400 charge. I continued to ask for someone to clean the room, and was eventually moved to another room. Needless to say, the 2nd room was just a filthy as the first one! I found dirty clothes stuffed behind the headboard, cigarette butts in the ashtray, an unopened pack in the nightstand & the bathroom had mildew around the shower. I AGAIN called the front desk and was told that I can either take the room or leave the hotel. I called around and found another Super 8 a few miles away, so I checked out & relocated to the other hotel. It is as different as night & day!! This hotel (Super 8 Hagerstown/Halfway area) is spotless, the staff is friendly and they even offered me a discount because they didn't want the Super 8 name tarnished by the other hotel! I will be writing a review for this hotel as soon as I finish writing this one!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Baltimore/Essex Area

Property: Super 8 Baltimore/Essex Area
Address: 98 Stemmers Run Rd, Baltimore, MD 21221-3630
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #59 of 66 Hotels in Baltimore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Baltimore/Essex Area 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Super 8 Baltimore/Essex Hotel Baltimore

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