I've stayed here numerous times and am always immensely pleased. The hotel is pure charm. It is very clean. My only complaints would be that the mattresses are not the best quality and that housekeeping is inconsistent.
Thank you for making the time to write about your visit(s) to our hotel. Please never hesitate to contact me at anytime with any details or requests that you may have.... Last year, we are proud to tell that we were one of the very few Wyndham hotels to achieve a score or 100% in cleanliness during our Wyndham inspection, but we know there is always room for improvement. Your information helps us toward our goals. Please continue to visit us!
We have stayed at several hotels in the area and will continue to need lodging while using Johns Hopkins. Baltimore in general is over-priced. This could be a fantastic place with a little help in the kitchen and front desk!
"I sincerely apologize if you feel as though our hotel is not "responsive" to special needs. We serve Johns Hopkins patients almost every day and our staff as always held them in the highest regard. We do everything we can so our guests staying or visiting at nearby hospitals feel comfortable and at home. Many of our hospital guests return time and time again and have become our friends. I hope to be able meet you on a return visit to our hotel if you'll give us another opportunity to prove to you our award-winning service. Please contact me as soon as possible so we can address your concerns further and ensure you will not be disappointed again". Thank you.