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“Nice hotel, would stay again.”

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Sheraton Inner Harbor Hotel
Ranked #24 of 66 Hotels in Baltimore
Certificate of Excellence
Level 4 Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Nice hotel, would stay again.”
Reviewed June 17, 2014 via mobile

This hotel was in a great location, the rooms nice and we had good service. Very close to shops, restaurants and Camden Yards. We also took the water taxi to several places which was great fun. While some parts of this hotel are dated, it was comfortable and safe. We would stay here again if traveling to Baltimore.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank indyoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 30, 2014
Hi indyoes,

We thank you for staying with us recently and sharing your experience here. Glad that you had a comfortable stay and we look forwad to your next visit!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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924 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (214)
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English first
Maryland
Level 5 Contributor
69 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 10, 2014

This is a very pleasant hotel to stay at. The staff are all extremely friendly and go out of their way to be helpful and make you feel welcome. The room was spacious, clean, and comfortable. And it's very well located, a very short walk to the inner harbor.

There is one main knock against this hotel, however: The wifi is awful. I could just about check email, and that was it. Trying to surf the web was incredibly slow and painful, and I finally gave up and just used my phone to access mail and internet. For this reason, even though I like the hotel I would choose to stay elsewhere next time.

There are also two minor issues with the hotel: First, the breakfast in the hotel restaurant just wasn't very good. Fortunately there's lots of better stuff available in the inner harbor, so this is not a big deal. Second, the conference rooms had the AC cranked way too high---bring a jacket if you're attending a meeting there over the summer.

Stayed June 2014, traveled on business
Helpful?
2 Thank a_traveler54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hi a_traveler54,

Thank you for sharing your recent stay experience with us. We appreciate your kind comments on our team, comfort and location. We apologize that your internet connection was not efficient. Please let us know your room number so that we can check it as we have invested recently to increase bandwidth. We hope that you will consider Starwood Hotels and Resorts in your upcoming travels.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2014

From the time we stepped out of our SUV with the friendly greeting from Melvin, to the bright hello from Kathleen, pleasant smiles from staff and the overly, overly helpful assistance from everyone at the Sheraton especially the wait staff and room cleaning staff I can truly say I will be back. Melvin and Kathleen returned on Sunday along to bit us good bye. Thank you, thank you for a wonderful stay.

Room Tip: Request a room on a higher floor facing the Inner Harbor. The View is simply beautiful at night.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gwendolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hello GwendolynL,

Thank you for sharing your wonderful experience here! We agree that Melvin and Kathleen are great team members who certainly exude great customer service. We look forward to your return soon!

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level 6 Contributor
181 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 9, 2014 via mobile

Enjoyed a great stay for a conference here. Rooms very comfortable. Great gym facilities. Enjoyed healthy breakfast.Beware of the fridge! You get charged if you put stuff in there! Slept well. Friendly service. Would return.

Stayed May 2014, traveled on business
Helpful?
Thank Angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hi Angela B,

We certainly thank you for sharing your recent experience here. We are pleased that you found our hotel to be comfortable and that you enjoyed our Fitness center by Core Performance. We are confused by your comment on refriderators as we have them available complimentary by request and do not have mini bars. We do hope to welcome you back again very soon.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, Connecticut
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 8, 2014

Stayed at Sheraton Inner harbor for business conference. The staff was extremely friendly. The location was great and a short walk to both Camden Yard and Inner Harbor area. The room was comfortable, especially the bed. They did a nice job with the conference food as well.

Green Features: they give you the option of having the room serviced daily, every other day or not at all.
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nwtwnfmly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hello nwtwnfmly,

Thank you for your very kind comments on our team, location and the comfort of the Sheraton Sweet Sleeper! We are fortunate to have the great location that you mention. Looking forward tio welcoming you back very soon!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 1, 2014 via mobile

This hotel has a very good location, with comfortable beds, but seems to attract large groups of sporting fans. During our stay there was continuous corridor noise from large groups of males congregating in corridor drinking beer and slamming doors throughout the night. Housekeepers show no consideration to guests trying to sleep, yelling down corridor and slamming doors from morning to night. Front desk staff have very bad 'couldn't care less attitude', and very unfriendly, apart from Joshua, who was very polite and helpful and compensating for his rude colleagues.
I strong recommend ear plugs if you stay here.

Stayed May 2014, traveled on business
Helpful?
Thank torero5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hi torero5,

Thank you for sharing your experience here. We appreciate your kind comment on Joshua, we are fortunate to have him on our team. It is unfortunate that during events such as the Preakness that a few guests unacceptable behaviors can affect others and ruin what other wise may be a pleasant, comfortable stay. Also, we will certainly address your concern with housekeeping.

We hope that you will consider us again when your travels bring you to Baltimore.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 31, 2014 via mobile

Hotel very nicely decorated, staff was very nice and helpful. Greeted by helpful bellhops, whobare able to get taxis at any time of the day/night. Also visited the restaurant inside, and while tasty, was VERY expensive. Only ate there the night I arrived because it was late and I didn't want to venture out by myself. Room was nice with a great view of the Orioles stadium. No refrigerator or microwave in the room, but if you request one, they deliver almost immediately. No issues with security although I didn't leave the hotel alone at night. Internet access was not free, which I found odd. And there wasn't a continental breakfast, but you could pay to get oom service, but I chose not to pay $15 for pancakes and just bought breakfast on the way to the office. I had to check out a few hours before my flight left, and they were able to hold my bags until I needed a car. Overall, great hotel, but other hotels offer more for the same price.

Stayed April 2014, traveled on business
Helpful?
1 Thank hardtopleaseMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sjmb, Director of Sales at Sheraton Inner Harbor Hotel, responded to this review, June 12, 2014
Hello hardtopleaseMW,

We thank you for sharing youir recent stay experience with us. We appreciate your nice comments on our facilities and especially our team! We do hope that you will consider Starwood Hotels and Resorts in your upcoming travels!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Inner Harbor Hotel

Property: Sheraton Inner Harbor Hotel
Address: 300 S Charles St, Baltimore, MD 21201-2405
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#27 Family Hotel in Baltimore
#31 Romantic Hotel in Baltimore
#33 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Inner Harbor Hotel 3.5*
Number of rooms: 338
Official Description (provided by the hotel):
Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. Known as "charm city," Baltimore is an enchanting place to visit during any season. Enjoy the scenic Inner Harbor or take in a ball game right down the block at Oriole Park at Camden Yards. At the Sheraton Inner Harbor Hotel, you'll be close to all of the charms that Baltimore has to offer. ... more   less 
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Also Known As:
Sheraton Baltimore
Baltimore Sheraton
Sheraton Inner Harbour

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