The hotel itself was nice. The staff was friendly and the beds and rooms were nice but not exceptional. We had an issue with the bathroom, the toilet was turned off and the maintenance crew came up within 30 minutes and fixed everything very nicely.
Communications about the upcoming Grand Prix and the closings of the roads would have been very helpful and they were not up to par.
The breakfast we went to once though was beyond bad. The pastry "basket" was a small plate with what appeared to be vending machine quality items microwaved for some reason unknown to me.
I asked what was in the "basket" and the waitress did not know and was not friendly about it at all. She came back and had to ask again about something. The cheese Danish was like something from a package you would stay away from at the convenience store and perhaps the size of a sticky note. then hey, lets microwave it and create a mushy something. The mini-mini muffins were also inedible and microwaved. The tiny -tiny croissant was edible with butter and marmalade, sort of. I did not eat this "basket" of goodies but was certainly charged for it despite my discussion at the front desk.
My wife had some sort of awful imitation of an egg McMuffin. I will say my daughters yogurt fruit parfait was at least edible in appearance.
I would advise staying away from the breakfast as it appears most guests were wise enough to do because we were alone with one other couple in the breakfast area.
The food problem is a shame because otherwise the hotel was quite pleasant and well located and we had a nice view of the harbor area in both our rooms.
- Official Description (provided by the hotel):
- Sheraton Inner Harbor Hotel is connected to the Baltimore International Convention Center and is near Oriole Park at Camden Yards, the National Aquarium, Maryland Science Center, and M&T Bank Stadium. Known as "charm city," Baltimore is an enchanting place to visit during any season. Enjoy the scenic Inner Harbor or take in a ball game right down the block at Oriole Park at Camden Yards. At the Sheraton Inner Harbor Hotel, you'll be close to all of the charms that Baltimore has to offer. ... more less
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- Also Known As:
- Sheraton Baltimore
- Baltimore Sheraton
- Sheraton Inner Harbour