STAY AWAY!!! If you stay here, you put your personal safety in jeopardy and you stand to lose property as well!!
The hotel adjoins a multi-story shopping mall and there is nothing stopping someone off the street from entering the hotel property. No visible security cameras and a very loose attitude by the management and staff contribute to the danger.
While I was there, my car was broken in to while in the care of the valet parking. A window was broken and property stolen. The management WILL NOT pay for the damage or the property, WILL NOT take the valet parking charge off of the bill and WILL NOT take responsibility for the damages. The valet service tried to deliver my car to me missing a window as if nothing was wrong and only reluctantly admitted that it was vandalized while in the their care. The police surmised that the car was not even stored on site, and were appalled that the car was moved from the scene of the crime and "cleaned up" before a police report was signed.
4 days later, I've had to have the window replaced at my expense, my property is gone and the hotel won't take my calls or answer my questions, despite promises to the contrary on the day of the incident.
I wouldn't stay there again on a dare!!!
- Official Description (provided by the hotel):
- Explore Baltimore, Maryland's vibrant Inner Harbor with us! The top-rated Renaissance Baltimore Harborplace Hotel is steps away from the city's storied waterfront, placing guests at the center of downtown Baltimore's most exciting district. Our hotel is close to local attractions like Camden Yards, the National Aquarium, and Harborplace shopping, plus a range of fine dining and nightlife opportunities. Hotel guests can enjoy superior in-room amenities like deluxe marble bathrooms, 37-inch LCD TVs, and amazing water views. We invite you to stay active at our 24-hour fitness center, take a dip in our year-round indoor pool, or enjoy fresh, seasonal cuisine and spectacular harbor vistas at our Watertable restaurant. With over 31,000 square feet of event space, we're also an ideal option for hosting a special event or business convention here in downtown Baltimore. Whether you're visiting for business or pleasure, we'll make sure that your trip to the Renaissance Baltimore Harborplace Hotel is a success. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Baltimore
- Baltimore Renaissance