I like this hotel and I've stayed here before. However, this weekend I'm not sure the hotel was ready for what it had coming. They had a wedding party there that had to be in the hundreds. They were rude (the wedding people), held up the elevators, and basically took over the hotel. It was hard to get help when you needed it because this party had to be consuming every ounce of staff the hotel had. I could tell by the way they treated people in the elevators that they pretty much could care less tha the rest of us were trying to enjoy our weekends too. At one point I called for a roll away bed at 7:30. I woke up at 10:30 and no one had come. I called again and they brought it up, but we had to wake everyone in the room and move the beds around. I ran to the starbucks in the lobby one morning for a banana, but I guess the wedding people bought everything in the place so they had no bananas but told me I could ride back up to the 5th floor to get one and pay for it downstairs. No fun since the avg elevator wait could easily go into 15 minutes. Every time the elevator would stop there would be a group of angry guest waiting to get on a crammed elevator. At one point, I did notice the hotel was trying to get people to use the parking elevator to get to the 5th floor, to open things up a little, but these rude guests just didn't care. I hate that this tarnished my entire weekend, but i hope that someone from the hotel reads this and understands that had this been my first visit here, I would NEVER come back. I just happen to know that this is normally a nice hotel. Attaches to the Gallery for kinda lame shopping and food. Baltimore has so much to offer, but the harbor needs a new burst of something! All the rooms here are nice. The pool is great - usually filled with kids, just an fyi. The health club is nice as well. This was the first time I had the breakfast buffet on the 5th floor and it was fabulous. With the restaurant on the 3rd floor, I never remember it's there and usually walk somewhere. The buffet was great and I'll eat there again next time I stay. Overall, I would reccomend this hotel. You won't find much better in the downtown area. Baltimore has one thing that is hard - it is VERY hard to find good, caring employees that are willing to make the trek down town to work. Everyone I encountered that worked for the HOTEL (not the store or starbucks, I'm not sure who they work for but they can kick it up a little) was VERY nice and willing to help. It's just a shame that this wedding party ruined (probably) most people's weekend.
- Official Description (provided by the hotel):
- Explore Baltimore, Maryland's vibrant Inner Harbor with us! The top-rated Renaissance Baltimore Harborplace Hotel is steps away from the city's storied waterfront, placing guests at the center of downtown Baltimore's most exciting district. Our hotel is close to local attractions like Camden Yards, the National Aquarium, and Harborplace shopping, plus a range of fine dining and nightlife opportunities. Hotel guests can enjoy superior in-room amenities like deluxe marble bathrooms, 37-inch LCD TVs, and amazing water views. We invite you to stay active at our 24-hour fitness center, take a dip in our year-round indoor pool, or enjoy fresh, seasonal cuisine and spectacular harbor vistas at our Watertable restaurant. With over 31,000 square feet of event space, we're also an ideal option for hosting a special event or business convention here in downtown Baltimore. Whether you're visiting for business or pleasure, we'll make sure that your trip to the Renaissance Baltimore Harborplace Hotel is a success. ... more less
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- Also Known As:
- Renaissance Baltimore
- Baltimore Renaissance