What a great hotel. Perfectly located overlooking the Inner Harbour. We arrived around 11:00 and were immediately given a room without waiting. No "we don't give rooms until 3:00" or "You're early, come back". That was nice. And the room was on the 11th floor (out of 12 floors) with a "full harbour view" overlooking the stern of the USS Constitution. What a beautiful view of the Harbour and the buildings. To die for. Also located adjacent to the Gallery Shopping Mall, so if you are a shopper, you can access it through the lobby.
The room was first rate. Huge window wall overlooking the Harbour. Beds were some of the most comfortable I can recall. In fact, the second night I was looking forward to going to sleep. It appears that they use firm mattresses and then cover them with an inch or two of soft material. Bed linens were of top quality and cosy. There was some hallway noise and sirens of the crime fighters on Pratt Street, but other than that a good nights sleep.
Large flat screen TV with the typical satellite/cable channels plus HBO. Nice coffee service, an in-drawer modern safe, hairdryer and Wi-Fi (for $`12.95 for 24 hours).
Parking was a bit steep at $28 a day, but it appeared that they used public garage and they pass that cost on. For $12 more a day, they provide valet paring. I normally don't take the valet option (I'm not that old that I can't park my own car), but there were so many cars when we arrived that the idea of someone taking care of the car was too tempting.
While the hotel was magnificent, I thought that some of the people could improve. While I was very happy with an early room, it wouldn't hurt the lady at reception to smile once in a while or ask us how's it going. After all, other than the valet parking guy, she is our first experience with the hotel and first impressions are hard to shake. So reception lady, relax, smile and enjoy people. Also, when we arrived there was only one person manning reception. While we were second in line, the person ahead of us had some personal issue that took more than 5 minutes. Once the line began to form, they did bring out another staff member to deal with the arrivals. But at a hotel of this calibre, there shouldn't be a delay. Also, I noticed that reception handled questions and matters that the concierge should have handled. Reception should refer such issues to the concierge and get on the reception matters.
People seemed to really like room service. You could tell by all the plates, glasses and trays outside doors in the hallway. And they stayed there for some time. Not only was it an eyesore and disruptive, the aroma wasn't pleasant. I'm surprised that the dirty dishes stayed there so long as they could easily be collected at least once an hour.
Also, we forgot a Europe to US electrical adapter and hoped that the hotel had one we could borrow. Most upper scale hotels in urban areas such as Baltimore normally have them. No luck, but reception happily referred us to the Hotel store. It had one, but at three times the price as that on the normal economy. Ouch! The store also sold newspapers, but would put yesterday's paper on top of the pile of today's paper. Sort of like a grocery store putting overripe fruit on top of the better fruit to get rid of it. Shame, shame hotel store. Why trash your name for the price of a newspaper?
We only ate breakfast in the hotel and it was very good. Not cheap, but not that much more than outside places. And the food was of very good quality.
They did incorrectly charge me for two days of internet when I only used one. I was sent a final email bill with a link to ask about the bill. Unfortunately the link doesn't work, so looks like I got stiffed for $12.95 worth of internet I didn't use.
In the end, its a wonderful hotel, ideally located and luxurious. Nice people who will certainly smile more in the future if anyone reads this. Not cheap, but it had an affordable Government rate. Well worth the money. I'd stay there again in a second.
- Official Description (provided by the hotel):
- Explore Baltimore, Maryland's vibrant Inner Harbor with us! The top-rated Renaissance Baltimore Harborplace Hotel is steps away from the city's storied waterfront, placing guests at the center of downtown Baltimore's most exciting district. Our hotel is close to local attractions like Camden Yards, the National Aquarium, and Harborplace shopping, plus a range of fine dining and nightlife opportunities. Hotel guests can enjoy superior in-room amenities like deluxe marble bathrooms, 37-inch LCD TVs, and amazing water views. We invite you to stay active at our 24-hour fitness center, take a dip in our year-round indoor pool, or enjoy fresh, seasonal cuisine and spectacular harbor vistas at our Watertable restaurant. With over 31,000 square feet of event space, we're also an ideal option for hosting a special event or business convention here in downtown Baltimore. Whether you're visiting for business or pleasure, we'll make sure that your trip to the Renaissance Baltimore Harborplace Hotel is a success. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Priceline and Hotels.com so you can book your Renaissance Baltimore Harborplace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Baltimore
- Baltimore Renaissance