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“Lovely experience”

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Lord Baltimore Hotel
Ranked #17 of 67 Hotels in Baltimore
Certificate of Excellence
Reviewed November 30, 2013

My wife and I recently stayed at this place just having a romantic evening and the service and attention we got from the new GM is outstanding. He made sure we were happy with our stay. The staff was super well uniformed and the GM made sure our room was satisfactory. I can't remember his name but the experience alone was worth it. On top of it all they are opening a restaurant soon can't wait to go back. Def. recommend it.

  • Stayed: November 2013
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Thank Mrleon9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded December 2, 2013

Dear Guest,

Thank you very much for your review on TripAdvisor. I'm writing to thank you for taking the time
to tell us how much you loved your stay with us.

Our renovation has begun and we are happy to tell our guests about it. 200 brand new rooms are coming back mid January, 2014. Our Restaurant the "French Kitchen" is now open and yes it will be one of the top restaurants in Baltimore along with the Lord Baltimore Hotel as "The Hotel of Baltimore" the word will spread and we are excited to be part of this journey along with our guests.

Thank you for the opportunity to serve you and your guests. We do appreciate the feedback.

Abraham Esquivel
Dir. of Operations
Lord Baltimore Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,084 - 1,090 of 1,160 reviews

Reviewed November 25, 2013

First the positives--the staff is uniformly wonderful. Everyone, from the desk to the bellmen to the coffee shop clerks was helpful, warm and efficient. But, really, the hotel is a mess. Rooms are shabby, the elevators were sketchy, the bar is sad, the renovations in the lobby are annoying. The bed was comfortable yet my tv would only tune in 3 channels and I kept thinking, as I looked at the peeling wallpaper, that this place must have looked fine twenty years ago. Please, either close down till the lobby and rooms are renovated or cut your rates in half.

  • Stayed: November 2013, traveled on business
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Thank sunnybagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded December 2, 2013

Dear Guest,

Thank you very much for your review on TripAdvisor. I am sorry to hear that you were not satisfied with your stay during your recent visit. I'm writing to thank you for taking the time to tell us about your experience. I do apologize for the inconveniences, and hope that you do return to the Lord Baltimore Hotel as you mentioned the hotel is going through a remarkable transformation right now.

Give us another opportunity to make it right! I know you'll love the hotel next time you visit we ask you to give us the opportunity to assist you again.

Thank you for the opportunity to serve you and your guests. We do appreciate the feedback.

Abraham Esquivel
Director of Operations
Lord Baltimore Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013 via mobile

This is a beautiful historic hotel located in downtown Baltimore in need of a major renovation. The work has begun and scheduled to be completed in March. Even the coffee shop needs some work.

Staff are very nice despite the shabby surroundings

Stayed: November 2013, traveled on business
1  Thank Libi3113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded November 26, 2013

Dear Guest,

Thank you for your review. Thank you for mentioning our staff, We are happy to hear that we continue to provide custormer service that our customers deserve.

I do apologize for any inconveniences during your stay in regards to renovations, and hope that you do return to the Lord Baltimore Hotel as you mentioned the hotel is going through a remarkable transformation right now. I know you'll love the hotel next time you visit we ask you to give us the opportunity to assist you again.

Thank you for the opportunity to serve you and your guests. We do appreciate the feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013

We stayed at the Lord Baltimore for a family wedding. The Staff was excellent in dealing with a variety of problems in the room with appliances...i.e. phone, hair dryer and remote had to be replaced during our 3 day stay. They do not have rooms with Queen beds at this time, but they are doing renovation. Maybe they will up size the beds. Again, the staff was excellent in helping us in and out of the taxis that we used while there. Valet service for the car was great but pricey at this very inner city hotel. And there is a little Starbucks located in the hotel.

  • Stayed: November 2013, traveled with family
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1  Thank Kathe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded November 19, 2013

Dear Guest,

Thank you for taking the time to review us on TripAdvisor. We really appreciate your feedback. Thank you for mentioning the service of our staff, this is what we do here at The Lord Baltimore!

Our renovations have begun. The Lord Baltimore will be The Hotel! of Baltimore and will definitely be the most talk about hotel in the area especially with it's history that is known in the city.

Thanks again for choosing The Lord Baltimore Hotel. I know you have many choices and do appreciate your business. We love to have you stay with us again and see our progress. If I can be of any assistance I may be reach at 410-539-8400.

Yours in Service,

Abraham Esquivel
Director of Operations
Lord Baltimore Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013 via mobile

First time here and I must say I enjoyed this hotel. It was clean and the staff was very nice. The beds are spacious just the way I like them as well as super comfy and clean. The rooms are a nice size as well as clean. The staff was also friendly, prompt and always available when you needed them.

Stayed: October 2013, traveled with friends
Thank MrsJvWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded November 15, 2013

Dear Guest,

On behalf of our staff, thank you for your feedback on Trip Adivisor. Your willingness to share your recent experience is genuinely appreciated.

THIS IS JUST THE START! COME AND SLEEPOVER AGAIN. Our Historic Lord Baltimore Hotel has begun therenovation and restoration on all guest rooms and public spaces. I hope you get an opportunity to stay with us again on your next visit to Baltimore and see our renovated hotel!

If I can be of any assistance feel free to contact me at 410-539-8400 ext 3180.

Yours in Service,


Abraham Esquivel
Director of Operations
Lord Baltimore Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

The hotel is very tired but under going a re vamp. The hotel has lots of character and the staff were excellent.
The rooms were huge
I had a problem with the hair dryer and it was replaced the same morning.
I would stay again even if it wasnt being updated

  • Stayed: October 2013, traveled on business
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2  Thank ElaineKirkum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded November 5, 2013

Dear Guest,

Thank you for taking the time to review The Lord Baltimore Hotel. I love the heading on your review "Lord Baltimore"! It will be The Hotel for many very soon. We are excited to share with our guests of our renovation. Our first half of our guest rooms will be available towards the end of January 2014.

The Lord Baltimore has more than eight decasdes of hospitality and is once again poised to become the Premier Baltimore Destination! Many more changes are ahead as the hotel begins its rebirth!

Thank you for your kind words of praise and for being part of the Lord Baltimore family and we are happy that you will return to stay with us again. If I can be of any assistance don't hesitate to contact me at 410-539-8400 ext 3580. or by e-mail aesquivel@lordbaltimorehotel.com.

Yours in Service,

Abraham Esquivel
Director of Operations
Lord Baltimore Hotel
410-539-8400 ext 3580

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

Despite the fact that it was undergoing a facelift, you could still capture the historic feel of the hotel. We enjoyed spacious rooms, close proximity to the Inner Harbor, and a buffet breakfast each morning. I can't wait to return when the renovation is complete
~Marilyn

  • Stayed: October 2013, traveled with friends
    • Value
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2  Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LBH1928, Manager at Lord Baltimore Hotel, responded to this reviewResponded November 5, 2013

Dear Ms. Marilyn,

Thank you for your review. We are thankful for our guests that stay with us and tell us how they love the historic feel of our hotel and The Lord Baltimore is just that! with all the exciting new changes we’re certain that the restoration will bring it back to its original beauty and elegance.

We are looking forward on having you stay with us again the next time you come to the Charm City of Baltimore and yes WE CAN'T WAIT to see you as well. If I can be of any assistance don't hesitate to contact me at 410-539-8400 ext 3580. or by e-mail aesquivel@lordbaltimorehotel.com.

Yours in Service,

Abraham Esquivel
Director of Operations
Lord Baltimore Hotel
410-539-8400 ext 3580

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lord Baltimore Hotel

Address: 20 W Baltimore St, Baltimore, MD 21201-2550
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Baltimore
#18 Romantic Hotel in Baltimore
#23 Business Hotel in Baltimore
#24 Family Hotel in Baltimore
Price Range: $110 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lord Baltimore Hotel 3.5*
Number of rooms: 440
Official Description (provided by the hotel):
Historic Elegance in the heart of Baltimore Welcome to the Lord Baltimore Hotel, housed in a stunning French Renaissance building and located in the heart of downtown Baltimore, MD and just three blocks from the famous Inner Harbor. The historic Lord Baltimore Hotel features complimentary services such as high-speed wireless Internet access, HD televisions with sixty complimentary channels, custom designed linens, plush pillow top mattresses and much more. Guests at this grand hotel enjoy easy access and exclusive offers at area attractions including the National Walters Museum, and Visionary Museum, Baltimore Museum, Peabody Library and concert venues. The Lord Baltimore Hotel is in the City's Business and Financial Districts and is one of the best Baltimore Inner Harbor hotels. Towering over the Baltimore skyline at 23 stories with 440 guest rooms, the hotel offers more than 20,000 square feet of meeting, banquet and event space including two roof top garden decks for private events. Lord Baltimore Hotel offers a magnificent and historic 1928 grand ballroom that features Baccarat crystal chandeliers. A mirrored replica of Versailles, in the grand French style is the setting for our dining room - the French Kitchen. Additional dining is offered in the lobby bar, the LB Tavern and our signature LB Bakery which features freshly baked products, soups and sandwiches created by our own pastry team. Fully renovated and restored in the spring of 2014, all guest rooms and public spaces feature authentic and unique designs that incorporate state-of-the-art technology while embracing the historic ambience of this National Trust treasured property. In 2014, the hotel will also re-launch the long hidden Speakeasy that was closed with the repeal of Prohibition. The hotel is located in the city center near the intersection of Baltimore and Charles Street in the heart of Baltimore (at Baltimore & Hanover Street). Join us and explore the history, class and charm of the Lord Baltimore Hotel. ... more   less 
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Also Known As:
Radisson Plaza Lord Baltimore Hotel Baltimore
Radisson Baltimore
Baltimore Radisson

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