My stay at the Hyatt Regency Baltimore was really wonderful and very relaxing. The staff was extremely kind, courteous, informative and displayed great customer service while making the reservation and during our two night/three day stay.
The ambience and general appearance of the hotel and its location is excellent. So much to do in the immediate area (Inner Harbor Attractions & Power Plant) and also very close to DC via train... 1 hr ride to Museums and historical Memorial's. Local area attractions & transportation (Amtrak and Metro) are economical when compared to driving and parking.
During our stay, we required assistance on multiple occasions from concierge services (attractions & directions) and in room guest services (breakfast, microwave and utensils) and the entire staff's response time was immediate. It was very impressive. I mention these areas, but everyone - absolutely everyone - from the staff moving about the hotel conducting their duties to the polite and friendly doormen ... all were kind, very friendly and of a readily helping nature with a can-do attitude!!! We literally got service with a smile, good conversation and laughter along with our requests. I felt like we were important and our needs were of equally great importance. We were never rushed or hurried along. I am appreciative of our overall experience as we were celebrating a very special occasion. Our requested harbor view was perfect... 10TH floor waterfront view was ideal. Thank you to everyone on your staff (especially booking clerk and Torrence) who took the time to make our celebration everything we wanted and imagined it to be. I have already recommended this hotel to our family and friends. Myself and a few others will be making return reservations within the next 6 months... Job well-done, Hyatt Regency!
- Official Description (provided by the hotel):
- Nestled in the heart of downtown, this AAA Four-Diamond Inner Harbor hotel offers a luxury gateway to this enchanting waterfront town. Catch an Orioles’ game at Camden Yards, crack crabs in the Inner Harbor, or explore the wonders of the sea at the National Aquarium. Take advantage of modern meeting venues within our hotel in Baltimore Inner Harbor - just steps from the Convention Center. ... more less
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- Also Known As:
- Hyatt Regency Baltimore Hotel Baltimore
- Baltimore Hyatt Regency
- Hyatt Baltimore