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“Comfort and convenience in Baltimore”

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Royal Sonesta Harbor Court Baltimore
Ranked #6 of 66 Hotels in Baltimore
Certificate of Excellence
Newtown, CT
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfort and convenience in Baltimore”
Reviewed October 1, 2013

My husband and I stayed here for one night at the end of September. We were upgraded from a queen to a king room with harbor view, which was very spacious, clean and comfortable. The bathroom was large and luxurious. We were only in Baltimore for a quick visit so we didn't use any of the other hotel facilities or services, but the staff was pleasant at check in and our overall impression was very positive.

Even for our brief stay it was clear that this is an excellent location within walking distance of many restaurants and attractions (including Camden Yards). And we had an amazing view of the sunrise in the morning from our huge bay window.

The only reason I didn't give this hotel 5 stars is that I couldn't tolerate the "coco mango" scent of the toiletries. The soap, lotion, shampoo, conditioner and shower gel all had a strong coconut smell that reminded me of old fashioned suntan lotion. The only way to avoid this scent would be to bring your own bath products. I've never been picky about hotel toiletries before, but I think this particular scent is extreme (you either love it or you hate it), and in my case I found it very unappealing.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank esa81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, October 9, 2013
Hello esa81, thank you for your review! I’m happy to hear how much you enjoyed your stay at the Royal Sonesta Harbor Court. We feel we have a great location; however it is our staff that makes our hotel a great place to stay. Thanks again for the great review; we look forward to having you stay with us again next time you are in Baltimore.
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Traveler tips help you choose the right room.   Room tips (412)
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English first
Nashville, Tennessee
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 30, 2013

My friend and I stayed here for the night to rest up for our drive to NYC. It is located across the street from the Harbor so if you're lucky enough to get a room that over looks it like we had then you're really in for a treat. The view is just amazing and only gets better as everything starts to light up in the evening over the harbor waters. We had a bay window so it was a great view all around. The woman at the service desk was very friendly and courteous when we checked in. I noticed the staircase in the lobby area that spiraled up to the second floor. It looked very nice and clean. Unfortunately the pool hours ended at 8pm so we couldn't get in as it was already a bit late. Our room was very roomy and I am not quite use to having a tv and a phone in the bathroom however it was nice to have in case. The beds were very comfortable and I enjoyed the break from driving all day to lay on something so soft. We grabbed a couple drinks from the Explorer's Lounge on the second floor. It was nice, with couches and tables you can choose to relax wherever you like. We hung around for a bit and then took our drinks with us back to our room. I would highly recommend that you grab a bite to eat in their hotel restaurant Brightons. We were in a hurry to leave early but luckily the restaurant opens at 6:30am and we ordered food to go. The Chesapeake Crab Cakes Benedict is phenomenal. It comes with a side of breakfast cut potato's and probably made my morning that much more enjoyable. A great choice to stay for a night.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Matthew U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 26, 2013

My friend and I took a road trip and stopped in Baltimore to visit with my Aunt & Uncle. They booked us a room at the Royal Sonesta! I have to say that I was excited to stay here and wasn't let down. We checked in late which didn't see to be an issue since we were given an upgrade to a harbor view room. The lobby is nice with some seating areas and a spiral stair case. At night it was candle lit. We were only there for a quick over night stop, so we didn't get to use any of the amenities but they do have a fitness area with a pool and hot tub (which closed early when we were there. I was really looking forward to soaking in the hot tub for a little while).
The room was tucked away in a corner but easy to find. There was a nice little private foyer for our room and the room next to it. Upon entering the room there a little area with the bathroom, mini bar, and closet. Go through there and you enter the huge bedroom area. We had 2 beds, a desk, a tv, and a relaxing chair. The decor was plain and slightly dated, but that view was awesome. We got there right as the sun was setting, so add the light reflecting off the buildings and it was incredible! The bathroom was probably bigger than our bathroom at home and had a tv and phone. The shower was nice, not too big not too small. It got hot fast and had decent water pressure. There were shampoo, conditioner, and soap dispensers on the wall. Plenty of soft towels were provided, as well and a shower cap and shoe sponge, and a blow dryer in case you forgot yours. There was an ice bucket, glasses, and a mini fridge in the little bar area; however, we needed a bottle opener and there wasn't one. The carpet was nice and plushy and the bed is kind of what I imagine a cloud would be like. The only issue I had was trying to figure out how the AC worked. Once I figure it out the room cooled off nicely!
We walked to the Hard Rock from here for dinner. It was a quick easy walk around the harbor. There is so much to do in the harbor area and it's all accessible by walking. We parked in a gravel lot behind the building, I'm assuming because we were visiting relatives. But I do believe that there was a parking garage attached to the building. After dinner we headed to the Explorers Lounge on the 2nd floor for a drink before bed. They were expensive and I was not impressed. I got an LIT and I couldn't finish it. An LIT is a pretty basic drink, kind of hard to mess up, but neither one of us would drink it. The lounge was very inviting with tables and couches (as well as the bar) to sit at and relax after a LONG day. We got breakfast to go from Brightons. They had a nice selection and it was pretty tasty. All of the staff was extremely friendly from the time we got there to the time we left.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mskaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, October 3, 2013
Hello Mskaos, thank you for the five star review. I’m glad you had the opportunity to stay the Royal Sonesta Harbor Court and enjoyed the Harbor views. Indeed, we have a great location to many of the local attractions in the Inner Harbor. Thank you for the feedback on the drinks you had in Explorers Lounge; I will be passing this along to our Food & Beverage team as this is something that can be certainly be improved upon. Thanks again for the detailed review. We would love to have you stay with us again next time you are in Baltimore.
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Philadelphia, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 22, 2013

This hotel's location is excellent and that's just a start. It is located right at the center of the harbor from where you can get to all the tourist attrations the city has to offer as well as make use of the harbor offerings including walking/joging track. At the hotel everybody (literarily) is polite, friendly and always ready to help if you look like you are wondering or trying to figure out how to get somewhere or where/how to do something. The room I stayed in was very clean, comfortable and had great view of the harbor. Food in the hotel was good and the staff (not only the conciege) were ready to give recommendations regarding good restaurants in the area and their recommendations were right on. The workout area is huge and various excercise classes (including yoga and zumba) are available. I will definitely stay at this hotel again when next I'm in Baltimore.

Room Tip: Ask for room with harbor view.
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  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank COC315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, September 25, 2013
Hello COC315, thank you for the great five star review! I’m delighted to hear how much you enjoyed your stay with us. While our rooms and our location are great amenities, our professional staff deliver exemplary customer service to our guests and make the Royal Sonesta Harbor Court a great place to stay. Thanks again for the great review, and we look forward to having you stay with us again soon.
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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013 via mobile

Hotel is just ok, a bit pricey for an outdated facility. Rooms are big and tv in bathroom was a plus. Great location waterfront in the harbor. Old smell from room and hallway carpet. Make sure to get a harbor view.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anywhereinthemap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, September 25, 2013
Hello anwhereinthemap, thank you for your review. I’m sorry to hear the Royal Sonesta Harbor Court did not meet your expectations. Sonesta has been managing this property for a little over a year now and we do have plans for a full renovation in the near future to address some of the issues in the guestrooms and give them a much needed update. Thank you again for your review.
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Warrensburg, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2013

From the minute you pull up to the door, You are greeted by the staff and helped in every aspect of vacationing. The valets hold doors, the desk staff smiles and appear genuinely happy to see you. The girl who checked us in was helpful in making suggestions as to where to visir during our stay. The room itself was a pleasant surprise for a hotel in a downtown location the room was extremely quiet. The restaurant had a good selection for breakfast and a verynpleasant staff. Overall would frequent again if the need arrises.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, September 25, 2013
Hello Michael S, thank you for the great five star review via TripAdvisor! Our professional staff is the best in the city in making our guests feel welcome and they are what make the Royal Sonesta Harbor Court a great place to stay. Thanks again for the great review; we hope to see you next time you are in Baltimore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woking, England, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 17, 2013

LOvely hotel with great staff except at breakfast. Would recommend staying here as overall facilities are good but the service at breakfast was shocking, slow and disinterested. I was there with sixteen golfers but all successful business people and the impression they were left with was poor. Slow service, disinterested staff and poor quality of food when it eventually arrived and we only asked for toast!!

Room Tip: Find a good deli or grill by the harbour and enjoy your stay
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David_Kohlasch, General Manager at Royal Sonesta Harbor Court Baltimore, responded to this review, September 25, 2013
Hello Steve F, thank you for your review and feedback. At the Royal Sonesta Harbor Court, we are very proud of the service our staff delivers to our guests, and I’m disappointed about your experience at breakfast. I will be sharing this feedback with our restaurant manager to ensure this does not happen again. Please accept my apologies as we have high standards for service at our hotel, and will be addressing this immediately. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Sonesta Harbor Court Baltimore

Property: Royal Sonesta Harbor Court Baltimore
Address: 550 Light St, Baltimore, MD 21202-6099
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Baltimore
#4 Romantic Hotel in Baltimore
#4 Luxury Hotel in Baltimore
#7 Family Hotel in Baltimore
#20 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Sonesta Harbor Court Baltimore 4*
Number of rooms: 195
Official Description (provided by the hotel):
The Royal Sonesta Harbor Court Baltimore is ideally situated on the picturesque waterfront of the Inner Harbor. The hotel is a short walk from the downtown business district and the city's best attractions, including the National Aquarium, Oriole Park at Camden Yards, American Visionary Arts Museum, The Maryland Science Center and historic Federal Hill. ... more   less 
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Also Known As:
Intercontinental Harbor Court Baltimore Hotel Baltimore
Intercontinental Baltimore

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