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“Excellent Front Desk Staff”

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Doubletree Inn at The Colonnade
Ranked #25 of 67 Hotels in Baltimore
Certificate of Excellence
Houston, TX, United States
1 review
“Excellent Front Desk Staff”
Reviewed March 27, 2014

Mr. Michael Francischelli and the front desk staff did an excellent job. The room was very clean, quiet, and comfortable. Saturday Brunch was varied and delicious. This is the second time I've stay here and both experiences have been wonderful.

  • Stayed March 2014, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Thank you for choosing the Colonnade while you visited Baltimore. I appreciate the kind words about Michael and the front desk staff, Michael has been with us since December and doing a FANTASTIC job! I am biased, but I must agree our culinary team does a great job on all meals, but our Sunday Brunch is even better! Thanks again and we hope to see you soon.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,038 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Westlake, United States
1 review
Reviewed March 27, 2014

The people were friendly, the location was perfect for our College Visit to Loyola of Maryland. The restaurant in the hotel was excellent! The beds could have been a little more comfortable, but over all it was fine!

  • Stayed March 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Thank you for your response, we are so glad you enjoyed your stay! I hope you enjoyed your tour of Loyola University, it is a great school! Hopefully you will be regulars with us for the next four years, if you need anything please do not hesitate to reach out to us.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC, Canada
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 26, 2014

My husband and our two teens stayed at the Inn for 5 nights in March 2014. We arrived around 8 pm to be checked in quickly and given delicious warm cookies. Our room included breakfast each morning -- the continental buffet includes cereals, hot oatmeal, muffins, bread and bagels, croissants, yogurt, fresh fruit and fruit salad, plus coffee, tea and a variety of juices. The rooms are spacious and quiet inside, the beds comfortable, and the bathrooms very clean and well stocked. But it's really the staff who make the stay at the Inn special -- they are friendly, extremely helpful and always busy sweeping the floors, tidying the lobby, greeting guest and offering a smile to all who walk by. The hotel is across the street from the Johns Hopkins campus and just around the corner from several good restaurants (the hotel recommended the Ambassador -- fantastic Indian food in a cool apartment lobby about a block and a half away.... Definitely recommend the Inn and a big thank you to the staff for making us feel so welcome during our stay.

  • Stayed March 2014, traveled on business
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Helpful?
Thank skeenyvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
So glad you enjoyed your 5 day stay with us and our warm Doubletree cookies, they are the best. I am glad you were able to experience the hospitality our staff show to try and make every guest feel like family. The restaurant has some incredible local favorite specials as well as the normal favorites, Ricardo and the Chef make every meal feel like home cooking. We hope to see you back soon.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, New York
2 reviews
Reviewed March 26, 2014

I am so glad that we found this hotel. My family has stayed at this hotel several weekends since
February 1. It has been a home away from home. The staff go above and beyond. The valet guys start the first class service when you pull up and the front desk continues through the stay. The bar and restaurant staff are great. They even helped pull off a birthday dinner for my brother. I can not say enough good things about the hotel and its staff. If you are looking for great place to stay in Baltimore I highly recommend this hotel. It is very close to Johns Hopkins University. If you are visiting the University this is the most convenient place to stay.

  • Stayed March 2014, traveled with family
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Helpful?
Thank nancy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Nancy,

I am so pleased you and your husband enjoyed your trips to the Colonnade. Only 100 feet from JHU, we are closiest hotel to the University and we try to provide the same level of hospitality as JHU provides education. It is so nice that we were able to share in planning and executing your brothers birthday party. We wish him many more and we thank you for allowing us to share in his special day.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, United States
2 reviews
Reviewed March 21, 2014

I stay at the Colonnade quite often during the academic year. Each and every time, I am welcomed back as if I were there the day before. The front desk staff, housekeeping, and restuarant/bar staff are all very accomodating; I can't wait for my next visit in April!!

  • Stayed March 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Thank you for allowing us to be your first choice when you come to Baltimore, we value your business and friendship! Thanks again.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwick, Massachusetts
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 20, 2014

An average hotel , but the walls were thin. There was a LOT of noise from outside, as well, like construction type noises. I did not see any construction, though. The cost of food in the hotel was very high. The staff was pleasant and the room was clean. The toilets are very short, which would be a consideration for anyone with bad hips, knees, or back.

  • Stayed March 2014, traveled solo
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hampdenquilts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Thank you for your response, I am sorry your stay was not as peaceful as you would of liked.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
Reviewed March 18, 2014

Don't miss this hotel. It is special. The lobby is gorgeous , large and done in marble. The service and staff are friendly and the rooms are large and comfortable. Great bar and the food is very good, just a bit pricey for dinner, but delicious.

  • Stayed March 2014, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snyitrai, General Manager at Doubletree Inn at The Colonnade, responded to this review, March 31, 2014
Thank you for the kind words, we think we have a beautiful property as well. We hope to see you back soon.

Steve
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Inn at The Colonnade

Property: Doubletree Inn at The Colonnade
Address: 4 W University Pkwy, Baltimore, MD 21218-2387
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Family Hotel in Baltimore
#29 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Inn at The Colonnade 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Richly appointed in European style, our guest accommodations positively envelop you in luxury and comfort. All 125 guest rooms and suites feature Biedermeier-inspired furnishings, two phones with data port, hairdryer, coffee maker, ironing equipment, and On-Command Video with first run pay-per-view movies. ADA compliant rooms available. ... more   less 
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Also Known As:
Doubletree Inn At The Colonnade Hotel Baltimore
Doubletree At The Colonnade
Doubletree Hotel Baltimore

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