Not only is the hotel friendly, accommodating, clean and as close as you can get to Johns Hopkins, they saved my iPad!
I had left my ipad in the business center and only realized it after I was half way back to the airport. I phoned the front desk and the woman on duty I wish I had her name, asked me to call back in a few minutes while she went to search for my ipad. I called back and in fact she had located the ipad, brought it to the front desk and was prepared to get it to me in any manner I requested. I asked that they wrap the ipad in newspaper to protect it and to put it in a Fed EX cardboard box.
I received the ipad the next morning!
The next morning, I received my ipad, good as new, wrapped up in newspaper at my next hotel. Mr. Joshua Watkins had completed the Fed Ex airbill.
Please send my thank you for the wonderful customer service that was provided to me...your staff made me feel very relieved to know my expensive belongings were in safe and competent hands.
- Official Description (provided by the hotel):
- Richly appointed in European style, our guest accommodations positively envelop you in luxury and comfort. All 125 guest rooms and suites feature Biedermeier-inspired furnishings, two phones with data port, hairdryer, coffee maker, ironing equipment, and On-Command Video with first run pay-per-view movies. ADA compliant rooms available. ... more less
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- Also Known As:
- Doubletree Inn At The Colonnade Hotel Baltimore
- Doubletree At The Colonnade
- Doubletree Hotel Baltimore