Add me to the chorus. The AAA rate of $95 beat my conference rate at the nearby Hilton by $94. The staff was friendly. The room was spotless. Free use of 3 computers in the business center (including free internet). Guest laundry room. A bargain. Negatives: $1 fee per day for safe not disclosed (they will remove if you ask). Prices at snack bar over-priced ($2 for a can of coke. Really?) Also the elevators were slow and inadequate. Rooms a bit noisy due to trafffic.
Staff very helpful as noted. Recommented.
Internet was almost unuseable. Elevators were not good. Reservation was mess up when I arrived. Breakfast was not wonderful.
Employees were nice.
Dear Sarah D,
I would like to sincerely apologize for the multiple inconveniences you encountered during your stay with us. We appreciate you feedback, as it allows us to improve in areas we are falling short on. I am also pleased to inform you that we are planning an upgrade to our free wireless connection as well as beginning renovations to our property in January 2013. Once again, I am truly sorry for our shortcomings during your stay with us. We hope to have the opportunity to provide you with the level of comfort you deserve the next time you are in Baltimore.