My daughter and I stayed at the Biltmore hotel in Baltimore, MD 2/15 -2/17/13. First, there is no elevator and the steps are very winding and long. The carpeting was very dirty and the doors did not lock well. The first room we had, the linen had not been washed and two bed bugs crawled across the pillow the first night. After I complained, we were transferred to another room. The linen in this room had not been washed and the pillows were soiled as if urine stains appeared on them. One of the pillows the stuffing was coming out of it. I complained again and asked if we could have new pillows. The front desk rep stated he could not find anymore pillows and stated he would at least try and find us some clean pillow cases. He came to our 2nd room with one pillow case, because he stated this was all that he could find. The bed spread was not fresh and my daughter began to break out in a rash, from what I believe were either more bed bugs or dust mites. Nonetheless, I removed the bedspreads from the bed and placed them in the corner on the floor and we slept under the sheets. The atmosphere of this hotel gave me the feeling in being in a scene from the movie Psycho. It was very eerie. The pictures depicted do not look anything like the actual rooms. Oh, I forgot to mention, in the 2nd room we were given, there was a mouse trap in the corner. I would not recommend staying here and will never stay at this dirty run down place again. This hotel needs serious cleaning and renovations. Also, this hotel does not have a parking garage. You have to walk across the street and use Maryland General Hospital's parking lot. Don't forget to retrieve a parking ticket, otherwise, the parking attendant will charge you the full day parking fee.
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- Also Known As:
- Biltmore Hotel Baltimore