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“Compromise Hotel”

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Homewood Suites by Hilton Baltimore
Ranked #11 of 67 Hotels in Baltimore
Certificate of Excellence
Reviewed April 8, 2010

I had shopped Inner Harbor hotels and the high prices and the "car got broken into" stories made me look elsewhere. The location of this one was a compromise I was willing to make. It is behind the hulking Marriot, no view and a pleasant 10 minute walk over two foot bridges to reach the aquarium. This leads to the east side of the large horseshoe that is the harbor. On the other hand, Little Italy is on the right side of the hotel and Fells Point is behind it. There is a lot going on in this building! It houses two branches of Hilton hotels, a MAC health club, a movie theater and a parking garage. Get to breakfast early - it is a mad house in the last 1/2 hour.
Good points - Brand new hotel. Full kitchen, free breakfast, free wireless internet, access to health club pool, laundry facility available. Nice, helpful staff - shout out to Russel and Courtney at the front desk, and Antonio in maintenance.
Bad points - Small room was crammed with furniture. Yeah, the pictures of the suites are impressive, but we couldn't get a suite. There was hardly room to walk between the counter bar stools, chairs, large desk/TV stand and king bed. "Harbor East" is not "Inner Harbor" $22 a day for parking! Annoying "satin" cover on the duvet practically guaranteed that it slipped off the bed every five minutes - whose idea was that? I think there were only 20 cable channels to choose from, and 4 of them were ESPN. Do we really need FOUR ESPN channels?

  • Stayed: March 2010, traveled with family
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Thank HistoryMom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 5, 2010

The bad:
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1. Pool
The pool doesn't belong to the hotel. It belongs to the health club in the same building. As a hotel guest, you do not get to use the pool as pictured. The hotel guests are all crammed into one small pool area. We got to use the pool for 15 minutes on Saturday. There are two other pools we could not use. One was empty and the other had one man doing laps the 15 minutes we were there. We visited Bmore for a long weekend and the pool closed by 5 or 6 each day. It was not open on Easter. On Saturday the life guard decided to close early and forced everyone out about 20 minutes early.

2. Bar noise
Our room faced the James Joyce Bar and on Friday night we got to listen to what sounded like live, very loud music from the outdoor patio until very late at night. Fortunately we brought a small hepa air cleaner and that drowned out enough music to allow our children to sleep.

3. I think they want you to bring your own towels.
They are STINGY with towels. We are a family of four. We had three towels the day we checked in and made do the first night and next morning. When the cleaning staff came in they left us with only 1 towel and hand towel. We got back to our hotel fairly late and had to call room service to get towels. When they showed up they tried to give us only two. What?

4. Linens
Our children slept on a pull out sleeper couch and linens had been left on from the previous visit. They were dirty and full of food crumbs. We had no other linens in the room other than heavy blankets.

5. Parking is expensive
You have to park in a PMI parking lot that is very expensive. It cost us $40 to park in the lot Fri - Sun.

6. Breakfast
The breakfast is free and is a lot like what other restaurants offer but they could not keep anything stocked. Both mornings that we ate there they were out of forks, bowls, cereals and much of the food for long periods of time. Depending upon which elevator you go down on, you end up at one of two eating places. The nicer side costs $10 or so and has pretty much the same food as the free side. It has omelets made to order and had some fruit. It was less crowded and apparently didn't run out of stuff as much. I never saw a sign indicating the one side wasn't free.

The Good
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1. Location
The location was great and we never moved our car.

2. Rooms
The decor is updated and the rooms were comfortable.

3. Staff
They were always friendly and pleasant. Actually they stood out above any hotel staff I can think of in the last 5 years.

  • Stayed: April 2010, traveled with family
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Thank TakeMeSomeWhere1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2010

We were disappointed in this hotel. First, the front desk sent us up twice to a room that was not ready and did little to help accomodate us in the meantime. Second, we had chosen this hotel primarily because of positive reviews of the swimming pool, and my kids were so excited to go swimming. The pool was great -- but it was closed for two of the three days we were there, which was a BIG disappointment to the kids and us. Again, the front desk had no alternatives to accomodate us when the pool, which actually belongs to an adjoining health club, was closed. On the plus side, the location was excellent for visiting the inner harbor, aquarium, and children's museum and there were nice restaurants near by.

  • Stayed: March 2010, traveled with family
    • Location
Thank cherryblossomtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2010

Went to Baltimore for my daughter’s volleyball tournament and brought my extended family to enjoy the inner harbor. Our check in with Russell went very smoothly – he explained all of the amenities of the hotel. Our one bed room suite was on the 12th floor – a corner room with wonderful views of the harbor from both the living/kitchen area and the bed room. Flat screen tv’s in living room and bedroom. Kitchen area had Apt. size fridge, microwave, 2 burner electric cook top, coffee maker – very helpful if you are going to be eating to for part of your stay or for storing & heating up leftovers. Complimentary breakfast on the second floor has many hot and cold items to choose from but it does get crowded so I would suggest going early. My one complaint about the hotel is the housekeeping. For a suite with 2 double beds and a sleeper sofa 3 bath towels is not enough (there were four of us) – we had to go to the front desk and ask for more towels. The cleanliness of one of the blankets in the closet for the sleeper sofa was questionable so I left it on the floor with a note to please replace with a clean one – when we returned after the room as cleaned the same blanket was back on the shelf in the closet. Also there are two toilet paper holders in the bathroom – one was empty and the other had very little paper on it – we called down to the front desk for toilet paper but none was ever brought to us – the next morning I asked a housekeeper in the hall for a roll of toilet paper which she gave me – after our room as cleaned that day the second toilet paper holder was still empty – not sure why they would have two holder’s if they don’t plan to replenish them. We did not use the gym but did look at the library and billiards room which are both very nice – we had great weather but I could see using these spaces if you got a day of rain. The walk to the inner harbor is about 6 minutes – and well lit – there is a Starbucks attached, Whole Foods and CVS around the corner. Except for the minor housecleaning issues it is a great place to stay.

Stayed: April 2010, traveled with family
1  Thank volleymomNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2010

Location is less than 5 minute walk to Inner Harbor, view- non exsistant, the Marriot waterfront is blocking the hotel, clean room, nice to have a little kitchen in the room for leftovers, microwave, sink, silverware, and dishes. Bathroom was clean and a hairdryer was hiding in the closet. The bed was very comfortable, and tv could be viewed from bed or couch, nice touch. The breakfast was fine, your not moving in permanantly, good for a few days, cereals, hot foods,. bread, etc, lots of choices for kids and adults. Coffee was ok, not bad, and they had to go cups that helped get the day started. Parking is behind the hotel, paid about $45 dollars for 2 full days, 3 nights, safe, maybe alittle expensive, but it was freezing at 12am in March, so I dealt with it. Lots of other choices around the area if you have some time to drive around. Also there was a Starbucks to the left of the hotel lobby, and a seafood rest. a block down, looked busy, we didn't go. Easy walk to lots of popular rest. from the hotel, Ruth Chris, ESPN Zone, Fogo de Chao(maybe 10 mins) I would definately stay here again, good price and laid back atmosphere for a quick weekend getaway.

  • Stayed: March 2010, traveled as a couple
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1  Thank pjz201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2010

In between the two giant snowstorms that hit the mid-Atlantic region in February of 2010, we lost power at our house in a suburb of Baltimore. Knowing a huge snow was coming and with no assurances from the power company about when we'd have electricity again, I quickly booked two nights at the Homewood Suites in Baltimore, in the up and coming Harbor East neighborhood. We got my family (me, wife, daughters 12 and 9) checked into a 1-bedroom suite just as the storm hit.

From the first moment we arrived the staff was excellent and helpful. They even waived the usual $100 pet fee for us, as we had to bring our two pet gerbils with us so they wouldn't freeze at home. The hotel is beautiful and clean, and our 1 bedroom suite allowed the kids to have a room and TV of their own.

The first night as the blizzard hit we walked just across the street to the James Joyce Irish pub for a great dinner. This hotel also is attached to a state of the art health club, and guests of the hotel can use it for free. The next morning my wife and I worked out and then went swimming with the kids, in a heated pool on the second floor with floor to ceiling windows that afforded an incredible view of the snowstorm outside!

Even the staff that hosts the free continental breakfast and free homestyle-simple dinners were really friendly.

Also next door is a multi-screen theater with tiered seating. We hoped to take in a movie the first full afternoon, but when Kenyatta at the front desk of the hotel checked for us, she found the snow had closed it. Upon hearing that, she disappeared into the back and returned with an envelope good for a free in-room movie and two boxes of movie candy for us! We had a movie night anyway!

We had to extend another night as well as get a late checkout on our last day (all with a "no problem!" from the desk staff), and among the things we did during our stay was walk around the corner to the drug store to get a medication extension for my wife (who had forgotten to pack that in our haste to leave home), visit the Starbucks next door, shop for furniture on the same block, walk to the Inner Harbor ESPN Zone to play games and eat dinner one night, and within the hotel itself, there was a small library where my wife found a book to read, and we enjoyed a free pool table.

We almost hated to go home after three nights. It was not cheap, but was worth every penny to us, and we call it our impromptu snowstorm vacation!

We'd highly recommend this hotel to anyone wanting a well-kept, courteously staffed, and convenient hotel in which to spend some time in Baltimore.

  • Stayed: February 2010, traveled with family
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1  Thank buck_in_baltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2010

I will always stay here when in Baltimore. New building. Safe area. Convenient to inner harbor and Fells Point. Free breakfast all week and dinner Mon-Thur. There is a full fitness center in the same building and guests get free (yes free) use of the fitness center. The fitness center has a 25 yard pool, racket ball courts and many weight and exercise machines. I was with a group of colleagues from work and they were staying at a hotel by the Federal Building. They complained that their hotel was noisy and there were homeless around at night. Several of them switched to this hotel.

  • Stayed: November 2009, traveled on business
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1  Thank Taxbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Baltimore

Address: 625 President St, Baltimore, MD 21202-4472
Phone Number:
Location: United States > Maryland > Baltimore > Little Italy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Baltimore
#6 Business Hotel in Baltimore
#11 Romantic Hotel in Baltimore
Price Range: $142 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Baltimore 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Baltimore Hotel Baltimore
Homewood Suites Baltimore
Hilton Baltimore
Homewood Baltimore
Baltimore Hilton
Baltimore Homewood Suites

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