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“Not The Ritz but comfortable, clean, affordable, & staff is service oriented” 4 of 5 stars
Review of Residence Inn Baltimore Downtown/ Inner Harbor

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Residence Inn Baltimore Downtown/ Inner Harbor
Ranked #15 of 61 Hotels in Baltimore
Certificate of Excellence
RI
Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Not The Ritz but comfortable, clean, affordable, & staff is service oriented”
4 of 5 stars Reviewed November 20, 2012

Stayed here while on travel for a trade show. Unfortunately I got very ill while away, requiring me to spend two full days in my hotel room. I was thrilled I had a suite with a bedroom, bathroom, small kitchen/dining/living area. The price for the suite with a breakfast, & light refreshments throughout the day (tea, coffee, juice), was an added plus, for the price! It is in close proximity to the harbor, the civic center, some good restaurants. The staff was very attentive and eager to assist.

Room Tip: I don't know if they offer this all the time, but for the same price we were able to get a suite...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank HumblePieRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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Ronkonkoma, New York
1 review
5 of 5 stars Reviewed November 20, 2012

I was recently in Baltimore attending a convention and was told I'd be staying at the Residence Inn. When I arrived, the doormen were attentively directing traffice as they welcomed us to the hotel. The Front Desk staff were quick and efficent and even though we were early, they were able to check our entire group in as they knew a bus was arriving to pick us up at 2:45p. The room was beautiful, spacious and SUPER CLEAN!!! After we came back from our meetings we went to the restaurant where we had some drinks and snacks which were all very tasty. The hotel is walking distance from the convention center, shopping malls, Inner Harbor and several convenience stores (7-11, CVS and Dunkin Donuts). This is great when you want to fill your full sized fridge in the full kitchen. Wired and Wireless internet were easy to use and pleanty of outlets. I can't wait to go back next year.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
      Service
Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue
Level Contributor
551 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
5 of 5 stars Reviewed November 18, 2012

If you're looking for a very good and reasonable alternative to the much higher priced Baltimore Convention Center hotels, and just a 5 minute walk away, this Residence Inn is among the nicest that I've stayed at. It's a newer property which is exceptionally well staffed. I found front desk service to be polite, quick and thorough. For example, when I needed to buy a bottle of good wine on a late Saturday afternoon (when every wine store is closed on Sunday), they provided all the guidance necessary.

The rooms are large, comfortable and quiet. Internet access is good, and free! I went to breakfast each morning when they opened, thus avoiding the crush of patrons an hour later. It also meant that all the food was freshly cooked and nicely displayed. Service staff was very nice.

The "17 Light" restaurant inside the hotel turns out to be pretty good, especially if you're looking for a menu with diverse choices, including several local items -- and several TV monitors to watch sports events. The servers were, once again, charming and wonderful.

I don't normally stay at Residence Inn but this one will go on my favorites list if I ever have to attend another conference.

Room Tip: Stay on a high floor, away from any modest street noise.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
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    • 5 of 5 stars
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Helpful?
Thank mshbnyehud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, PA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

My husband and I own a business so in order to take a break we try to get out of town.....but do not want to break the bank doing so. Baltimore is just under two hours from our home. We checked out the rates and were surprised that we could choose one night only for a room that was so complete and spacious. Though we didn't need it this visit, we had a full and fully equipped kitchen, desk, large flat screen TV, couch and more. The room was very clean and provided many lighting options.

We could easily walk to the Inner Harbor, The Sunday market, the holiday parade and Federal Hill. We initially thought the parking rate was high at $32 but that was for 24 hours of parking and we could have taken the car in and out of the lot without paying more!! The breakfast buffet was amazing. So much food and so many choices.....even hot and strong coffee. We were hooked and would certainly return here on our next visit.

Oh yes, the staff were all so helpful and smiling. No one let off negative vibes and that in itself I felt was a good sign.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
154 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed November 17, 2012

Stayed here on my annual free Marriott rewards night but would stay again and pay for it! The hotel location is great, a few blocks from the inner harbor and Little Italy. Large, comfortable, quiet suites with big windows, lots of natural light and well lit with lamps at night. There were two large, flat-screen televisions. The service was surprisingly gracious for a limited service hotel. An adequate, buffet breakfast is included but on a Sunday morning, the dining room was packed with long lines, no available tables and some chaos from coffee and juice dispensers that went empty. There was not quite enough dining staff to keep up with the crowd. This breakfast scene has reduced my rating of the service in spite of a very helpful and warm front desk. The dining room coffee was terrible and undrinkable but there is a Dunkin Donuts almost next door.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Duxburygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orchard Park, New York
Level Contributor
170 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed November 13, 2012

Would have offered up a five star rating, but had a few problems. First the room phone did not work, they repaired it while we were out to dinner. Also the toilet would not stop running after each use, after a while we figured out if you pulled the handle back up it would stop. Noisy refrigerator also. So, we did not sleep as well as others have posted. Upon checkout we would have loved if the staff would have let the guests know there was a Veteran's Day parade that was going to close down several streets nearby, we could have easily worked around that if there was a sign posted or any mention by the valet, front desk etc. Instead we had great difficulty getting to our event on time.That being said, the valet service itself was decent and friendly, the front desk although not especially friendly seemed efficient, the breakfast area could be cleaner but the choices were ok. The room itself was large and seemed cleaned which is definitely a high priortiy for us. We were a little disappointed that we did not feel safe wandering the streets in this area looking for dinner, but that may just be how Baltimore is.

Stayed November 2012, traveled with family
Helpful?
Thank snowfall1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2012

Stayed over the Veteran's Day weekend -- there were 7 of us (adult women) sharing 2 of the hotel's studio suites with 2 Queen beds in each. We loved this hotel - the staff were universally helpful, the morning breakfasts were generous and filling (only improvement possible would be to use better quality coffee), and our rooms were especially spacious (over 400 sq ft) and lovely: there was a nice living area, the kitchen was more than adequate, the beds were comfy....and the decor was very classy. A very short (1 1/2 block) walk to the harbor, as well as the various attractions and restaurants around it, make the location really great (and slightly less expensive than hotels immediately on the harbor-front).

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank WishfulThinkerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Baltimore Downtown/ Inner Harbor

Property: Residence Inn Baltimore Downtown/ Inner Harbor
Address: 17 Light St, Baltimore, MD 21202-1228
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Baltimore
#18 Business Hotel in Baltimore
#21 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Baltimore Downtown/ Inner Harbor 3*
Number of rooms: 188
Official Description (provided by the hotel):
The Residence Inn Baltimore/Downtown is the city’s premier, downtown all suite hotel. Offering 188 studio, one and two bedroom suites with fully equipped kitchens and spacious living and dinning areas the Residence Inn Baltimore is the perfect hotel choice for guests visiting for a day, a week, a month or longer. Located in the heart of Baltimore, business travelers can walk to nearly any office in the city, and we are just steps away from the Baltimore Convention Center or the Baltimore Courthouse. Leisure travelers can walk two blocks to Baltimore’s famed Inner Harbor to visit the Baltimore Aquarium, US Constellation or the multitude of shops and restaurants on the waterfront and experience the best Baltimore has to offer. Our sports enthusiasts can pre-game at 17 Light, our on-site restaurant & lounge. Oriole Park at Camden Yards, M&T Bank Stadium and the First Mariner Arena are also with in walking distance of the hotel.The Residence Inn Baltimore/Downtown is an excellent choice if you’re planning a meeting or group event. The hotel has 1,100 square feet of meeting space which can accommodate fully catered events for up to 80 people. Our on-site restaurant and lounge, 17 Light is open for lunch, dinner and room service, and features happy hour specials Monday thru Friday. Replenish after a long day of meetings or touring “Charm City”, and enjoy American Cuisine and some Baltimore favorites like our jumbo lump crab cakes. Kick back, relax and enjoy a beer, glass of wine, or your favorite cocktail in before taking the elevator home. Come experience 17 Light Restaurant & Lounge!We are easy access the Baltimore’s top medical facilities. Johns Hopkins Hospital and University centers offer our guests complimentary shuttle service to and from the hotel. The University of Maryland Medical Center and Mercy Hospital are also very convenient to our hotel Our hotel offers large suites, complimentary hot buffet breakfast, evening social events Tuesday through Thursday, complimentary high speed internet, on site business center, and guest laundry facilities. Offer discounted room rates for guests staying five nights or more while earning Marriott Rewards points make us the best value in Baltimore.Our staff specializes in creating a comfortable home like atmosphere with all the conveniences of a hotel. We want to help make your next trip to Baltimore a particularly memorable one. The Residence Inn Baltimore Downtown makes it easy to enjoy all the things “Charm City” has to offer. ... more   less 
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Also Known As:
Residence Inn By Marriott Baltimore Downtown/Inner Harbor Hotel Baltimore
Residence Inn Baltimore Downtown
Baltimore Residence Inn

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