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“What the Hell Kinda' Place is This?”

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Latin Palace Las Palmas
Ranked #1,207 of 2,007 Restaurants in Baltimore
Cuisines: Latin, Spanish
Restaurant details
Pasadena, Maryland
Level Contributor
41 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“What the Hell Kinda' Place is This?”
1 of 5 bubbles Reviewed June 30, 2014

Went on 6/28, here goes:

1. Made reservations. Upon arrival was told that after 10 pm no reservations were honored. Yet their tables still had reserved signs on them. It took the female bartender to get us a table. Kudos for her...JUST her.
2. The DJ sucked...period. the bass was too high to the point that it threw my cardiac arrythmias out of sequence....are you testing a new sound weapon? Your music mixture was atrocious! I suggest the DJ go to DC's Cuba Libre club to get a feel of true music mixture. I mean, the force is strong in him, but he's NO JEDI. I thought Fridays was bachata night yet the music sequence favored bachata.....Balance DJ-san.....balance!!!!
3. The black female waitress needs to get a better outlook on life...no need to go through life bitter and I dont need your bitterness either. That's what I am going to the palace for..to get away from the bitterness of people. I suggest you try serving in Zambia for 2 weeks to see if your outlook changes any.
3. They stopped the music for a time so that wine and champagne be given away....I came to dance and drink. Not to see unknown individuals get prizes...thats what sunday night church bingo is for!
4. Finally...the goddamn Bathrooms! No toilet paper for both male and female...completely dirty and some of them non functional...for a brief second i actually thought I was in some "rancho" in the highlands of salvador or some third world country!
Look, I am not into trolling but I call it like I see it. Naturally one can say "so dont go there!"...but, that would be the easy wrong over the hard right which would be..IMPROVE your establishment!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
Helpful?
3 Thank NomadKnight47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Middletown, Delaware
1 review
“Pleasant surprise”
5 of 5 bubbles Reviewed March 23, 2014

It was my Birthday and I wanted to go Salsa dancing. I heard Latin Palace was the place to go on Saturdays but was hesitant after reading the bad reviews. I decided to chance it went, boy was I surprised. The music was great and people were dancing and enjoying themselves. Even got a bottle of wine from the owner!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Trajan171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Stay away owner is a drunk with a bad attitude”
1 of 5 bubbles Reviewed November 17, 2013 via mobile

I would say deffently go to another club in fells point. The owner sits there and drinks shots of patron and becomes very unprofessional. He is very rude to customers and employees. He sells bottles of wine to customers but won't allow u to drink the wine you just purchased in the club. There's to many club in fells point to waste your time in this dump !!!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank liljenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
common_n_restaurant_reviews_1bd8 5 helpful votes
“Mediocre food and poor customer service...”
1 of 5 bubbles Reviewed January 11, 2013

I had such a bad customer service!

So my boyfriend visited the Latin Palace the Saturday night before Halloween in costume (dressed in a handmade Day of the Dead costume) and entered their costume contest. He won and was given a $50 gift certificate for dinner AND drinks and a bottle of wine. My boyfriend was totally thrilled. He did, however, notice that the $50 certificate was already expired, so he took it to the owner and pointed out the mistake. The owner, feeling generous I suppose, HAND ALTERED the coupon's date and told my boyfriend that when he came in to redeem the coupon, ask for the owner and he'd be set up with anything he wanted.

After a long and trying month and a half, my boyfriend and I were finally able to get to the Latin Palace and try them out for dinner for the first time. We were pretty much the only customers in the place, and we were seated on the second floor. My boyfriend said hi to the owner, and handed the waitress his coupon. After about a 5 minute wait, a different waitress came by and told that the owner would NOT honor the coupon because the date on it had been hand altered. My boyfriend was floored. "HE is the one who altered it!" said my boyfriend, shocked. (My boyfriend, by the way, is just about the most honest person alive so he was pretty taken aback by the implied accusation that he would have altered the coupon.) We got up to leave. We when down stairs and met the owner at the door. Just as we were about to walk out the door, the owner told us to stop, that he RECOGNIZED HIS OWN HANDWRITING ON THE COUPON, and that all was well. He'd honor the coupon. So back up stairs we went. We looked at the $5 Happy Hour drink special, and decided to get one drink each--a margarita for me and a mojito for him in addition to sodas. The drinks were weak as per usual for night clubs/dance clubs, but were very tasty. I ordered the Enchiladas de Pollo from the very limited menu, and my boyfriend ordered the steak and shrimp.

A few minutes after ordering, the waitress came back and said that the owner said that the coupon would not cover drinks (including sodas) despite the fact that the coupon said it would cover dinner and drinks. Oookay, fine. Annoying, but whatever, we were getting a free meal. Our meals showed up. My boyfriend enjoyed his fairly small portion of steak and shrimp. My enchiladas were so-so. Bland, no sauce, and a little cold. Also, again, small portioned and so incredibly inauthentic it was painful. I'd hoped to mention the dish to my father who appreciates mesquite cooking, but the meal was disappointing. Okay, whatever. It was free. So the waitress then brought us our check, which included the charges for our two drinks plus the two sodas. It was much higher than we had expected, so we asked the waitress about it. She told us that the owner would NOT be honoring the Happy Hour drink specials for us. So not only was the food disappointing, but we were "tolerated" during our whole stay and overcharged for our drinks. I'd hoped to come back at some point and make a great night of it with a group of friends one night, but I don't think I'll go back to this place again. Terrible first impression. Yeah, we did get "free" meals tonight, but I refuse to come back and spend money at a place that treats customers so poorly.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank sunlitcerulean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
111 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Pretty Tacky”
3 of 5 bubbles Reviewed November 13, 2012

The decorations and what this place tries to do are over the top. The food is OK but not great, and you pay for getting it here.
However, there aren't many options for Latin music in Baltimore, so this place isn't terrible. However, unless you are coming for their salsa/tango events (during which there is no cover) or on Saturdays, when a lot of serious salsa dancers come, there's really no reason to be here. It draws some sketch people, but if you want some Latin music it's not terrible.
I've had a couple fun nights here with a solid group.

  • Visited March 2012
    • Value
    • Atmosphere
    • Food
Helpful?
1 Thank circustiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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