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Hampton Inn & Suites Baltimore Inner Harbor
Ranked #8 of 67 Hotels in Baltimore
Certificate of Excellence
Reviewed September 1, 2013

Very, very friendly staff, from the front desk to the valet parking, the breakfast service staff, and the lifeguards at the pool. Even the housekeeping staff left us little thank-you notes for their gratuities! The breakfasts were were good, with a lot of choices. Excellent 24-hour coffee service, which was much appreciated. The rooms and hallways were clean, lobby decor was very nice. Hotel was walking distance to the Inner Harbor, also very nice.

A few things that could be improved: Air conditioning at the pool was way too high - it did not seem like the pool was heated, and while the water temperature was ok, the air temperature made getting out very uncomfortable. The air conditioning in our room was also a challenge to regulate - when it was on it was too cold no matter how the thermostat was set. It appeared that the valet parking was shared with the hotel across the street, and while the attendants were very nice, they were also very busy and 2 out of 3 times we waited 1/2 an hour to get our car. Finally, we booked a "studio suite" not realizing that it was all one room and that there were no traditional suites at this hotel at all. Management may want to consider a more accurate name for these rooms.

Stayed: August 2013, traveled with family
2  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded September 3, 2013

Dear Lisa W,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our staff provided such friendly service, We are very proud of our team, hotel and proximity to all that is the Charm City.

I will also share your overall thoughts with the team as we always strive to improve. Your complete satisfaction is very important to us.

Please feel free to reach out to me directly for any future reservation needs.

William Hartmann
General Manager

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Reviews (1,095)
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769 - 775 of 1,095 reviews

Reviewed August 27, 2013

Our family stayed here in August and found the location to be very convenient. We were able to walk to the waterfront just 3 blocks away. The rooms were comfortable and clean. The breakfast was plentiful and offered some variety although some of the items like the scrambled eggs in the shape of pellets were a little "institutional" looking.

The valet charge of $32 per day for the car seemed pretty expensive. Also, the hallways smelled of smoke, though our rooms did not. Lastly, we had booked one room with a king size bed, but were informed when we checked in around 7pm that they had no more rooms of that type available and were offered a room with 2 queens instead.

  • Stayed: August 2013, traveled with family
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2  Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 29, 2013

Dear Karen S,

Thank you for being so understanding and sharing your thoughts.

Your satisfaction is very important to us, and we strive to ensure that all of our guests receive the experience and service they deserve.

We work hard not change room types; however, this does happen at times. We always want to provide a great stay. Thank you again for understanding.

Please reach out to me directly for your next reservation here in Baltimore, and to discuss your family's stay in August.

William Hartmann
General Manager

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Reviewed August 26, 2013

My Business trip to Baltimore was pleasant and comfortable. The hotel was well maintained and the room was just enough for me clean with all amenities. The fitnes room was enough for me to work out every morning before class and the pool was big enough to do couple of laps. My overall stay was great I would definitely recommend staying here. the location to the Harbor was great in walking distance of everything.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 27, 2013

Dear April B,

We appreciate you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. I am happy to hear that our hotel, amenities and staff provided a comfortable stay. We are very proud of our team, hotel and proximity to all that is the Charm City.

Please do join us on your next trip and continue to recommend us!

Feel free to reach out to me directly for your next reservation.


William Hartmann
General Manager

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Reviewed August 25, 2013

Stayed in Baltimore to catch an O's game and this was the perfect place. Right next to the stadium and out side the front door were great bars on game day. The hotel staff was very professional and the hotel was clean and comfortable. We will be back!

  • Stayed: July 2013, traveled with family
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Thank 2011brad2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 26, 2013

Dear 2011brad2011,

Thank you for choosing a Hampton Inn for your stay here in Baltimore.

I am so happy to hear that the hotel, amenities and staff provided a great stay. The location sounds a bit like our sister property on Washington Street.

We are also very proud of our team, hotel and proximity to all that is the Charm City. The Inner Harbor and Water Street both offer great restaurants and bars with the Aquarium just a few blocks away as well.

We hope to see you on your next trip to the Baltimore area!

Please feel free to reach out to me directly for your next stay.

William Hartmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

Hotel offers valet parking with in and out service at no extra charge and held my luggage before and after check in and out at no extra fee. I needed to transfer rooms and the front office staff did so immediately and without question. Staff was courteous and polite. They are also located within walking distance to the Inner Harbor, Power Plant, The Gallery Mall and several restaurants. I have stayed here before and would stay here again and would recommend them for your next trip to Baltimore.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
Thank Beth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 21, 2013

Dear Beth G,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay.

We are very proud of our team, hotel and proximity to all that is the Charm City. I will share your positive comments about the team, especially our Valet service.

Please do join us on your next trip and continue to recommend us!

I am happy to help you personally with your next reservations. Feel free to reach out to me directly.


William Hartmann
General Manager

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Reviewed August 19, 2013

Most beautiful Hampton I've stayed in. Lobby looks newly renovated and it is gorgeous. The hotel pictures online show some old lobby so get those updated and brag about your hotel a bit! Area felt safe and we had no qualms about cutting through the alley to the convention center.

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with Hampton
Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 21, 2013

Dear Jessica P,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor.

I am so glad to hear that you like our newly renovated lobby. We are working with the photographers now to get some great new photographs and start bragging!

Watch our website and let us know what you think of the updates..

Please feel free to reach out to me directly for your next reservation here in Baltimore.

William Hartmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

Very convenient to the inner harbor and convention center. No complaints and very happy with our stay. Room was clean and spacious, plenty of room for our two teenage boys. This was our 3rd trip to Baltimore and and the best hotel so far.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank BMohr60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this reviewResponded August 21, 2013

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay.

We are very proud of our team, hotel and proximity to all that is the Charm City.

I hope to see you again on your fourth trip to the Baltimore area! Please make us your hotel of choice here in Baltimore.

Please feel free to reach out to me directly for your next stay.

William Hartmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Baltimore Inner Harbor

Address: 131 E Redwood St, 2 blocks from the Inner Harbor on the corner of Calvert St. and Redwood, Baltimore, MD 21202-1225
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Baltimore
#10 Romantic Hotel in Baltimore
#15 Business Hotel in Baltimore
Price Range: $142 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Baltimore Inner Harbor 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hampton Inn And Suites Baltimore Inner Harbor
Hampton Inn & Suites Baltimore Inner Harbor Hotel Baltimore
Baltimore Harbor
Hampton Inn Baltimore
Baltimore Hampton Inn

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