Very, very friendly staff, from the front desk to the valet parking, the breakfast service staff, and the lifeguards at the pool. Even the housekeeping staff left us little thank-you notes for their gratuities! The breakfasts were were good, with a lot of choices. Excellent 24-hour coffee service, which was much appreciated. The rooms and hallways were clean, lobby decor was very nice. Hotel was walking distance to the Inner Harbor, also very nice.
A few things that could be improved: Air conditioning at the pool was way too high - it did not seem like the pool was heated, and while the water temperature was ok, the air temperature made getting out very uncomfortable. The air conditioning in our room was also a challenge to regulate - when it was on it was too cold no matter how the thermostat was set. It appeared that the valet parking was shared with the hotel across the street, and while the attendants were very nice, they were also very busy and 2 out of 3 times we waited 1/2 an hour to get our car. Finally, we booked a "studio suite" not realizing that it was all one room and that there were no traditional suites at this hotel at all. Management may want to consider a more accurate name for these rooms.
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- Also Known As:
- Hampton Inn And Suites Baltimore Inner Harbor
- Hampton Inn & Suites Baltimore Inner Harbor Hotel Baltimore
- Baltimore Harbor
- Hampton Inn Baltimore
- Baltimore Hampton Inn