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“Great location”

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Hampton Inn & Suites Baltimore Inner Harbor
Ranked #12 of 66 Hotels in Baltimore
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great location”
Reviewed August 12, 2013

Had a great experience here. The hotel is located within walking distance to many things and the front desk was extremely helpful and courteous as were the doormen/women. We didn't have to wait long to get our cars or a cab. Our room felt a little dark as it was facing another empty building but overall it was a good experience. We came for a concert at M&T Stadium.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Verucak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 14, 2013
Dear Verucak,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay.

We are excited to see even more growth in our area with new residences being developed in the historical buildings around us. 10 Light Street is under construction now and the buildings on Calvert Street should be next.

I hope to see you again on your next trip to the Baltimore area!

Please feel free to reach out to me directly for your next reservation.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
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English first
albany, United States
1 review
Reviewed August 11, 2013

Home away from home. Beautiful stay. Breakfast was awesome. The staff was the best. Very comfortable and welcomed. All our needs were taken care of, we were very safe. A great place to get away and relax.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 14, 2013
Dear Kathleen O,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay.

We are very proud of our team, hotel and proximity to all that is the Charm City.

I hope to see you again on your next relaxing "get away" to the Baltimore area

Please feel free to reach out to me directly for your next reservation.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United States
1 review
Reviewed August 10, 2013

This hotel was extremely accommodating. Although they were completely booked and did not honor my booked reservation for 1 of my 2 night stay, they set me up in an expense paid suite in another hotel property down the street and invited me back for the second night! Excellent customer service. GREAT free breakfast!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carlyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 14, 2013
Dear Carlyn R,

Thank you for being so understanding and sharing your thoughts.

Your satisfaction is very important to us, and we strive to ensure that all of our guests receive the experience and service they deserve.

We work hard not to relocate a guest. This does happen at times and we want to provide a great option. Thank you again for understanding.

Please reach out to me directly for your next reservation here in Baltimore.

William Hartmann
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Putnam, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

We enjoyed a 3 nt stay at this hotel last month and we couldn't have been more pleased. It's a short walk to the waterfront/harbor and Camden Yards or Ravens stadium. The hotel was extremely clean and comfortable to go along with the great location. The manager on duty was even nice enough to actually stay on the phone with me to assist me in navigating to the front door. Her name is Dondrea and she simply couldn't have been nicer or more helpful. She actually talked me right to the front door during a busy Friday 'check in' time of day. Incredible customer service. Baltimore is a very nice, clean city and the Inner Harbor is a very nice take. We would recommend this hotel highly for a visit to such a nice city. We would recommend that you NOT use the valet services however. Parking garages nearby are half the cost and a very close walk.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 8, 2013
Dear Paul G,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay-especially Dondrea.

We are very proud of our team, hotel and proximity to all that is the Charm City.

I hope to see you again on your next trip to the Baltimore area- please do recommend us!

Please feel free to reach out to me directly for any future reservation needs.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
1 review
Reviewed August 6, 2013

Hampton Inn Baltimore Inner Harbor was a surprise and a treat. The room was clean and the bed was comfortable with sheets and (unlike other hotels) duvet covers that are washed daily. The amenities we used (wired+wifi Internet, mini fridge, microwave, complimentary breakfast) were good and appropriate to the price. We have no reservations about recommending this hotel. Plus, the location, two blocks from the waterfront, giving us access to the convention center and its light rail station, Geppi's Entertainment Museum, the Inner Harbor, Segs in the City segway tour, the ships, and the proximity to Little Italy that could not be beat for this price!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 7, 2013
Dear Glenn D,

Thank you for choosing the Hampton Inn & Suites Baltimore Inner-Harbor. After reading your comments, I am so happy to hear that our hotel, amenities and staff provided a great stay.

We are very proud of our team, hotel and proximity to all that is the Charm City.

I hope to see you again on your next trip to the Baltimore area- please do recommend us!

Please feel free to reach out to me directly for any future reservation needs.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2013

You definitely are paying for location here. The rooms are not the usual really nice rooms that Hampton Inn is known for. They are smaller and I am assuming this is due to the space issue of the building. The business center does lack in the amount of computers accessing the printer to fax. The time I was there the fax on the printer was not working and this caused a big issue with trying to get important business documents sent. The hotel did eventually add a desktop printer to fax with in the meantime. There should be a scan option; however, there wasn't. Scanning would make things so much easier. Other than that, the other aspects of the hotel such as breakfast, valet, friendliness of staff was the usual Hampton Inn quality. I am rating this particular hotel "Average" because of the business center issues I experienced and the room size.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Paula D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 7, 2013
Dear Paula D,

Thank you for your feedback. We apologize that you were not completely satisfied with your experience at the Hampton Inn & Suites Baltimore Inner Harbor. Your satisfaction is very important to us, and we strive to ensure that all of our guests receive the experience and service they deserve.

I will share your thoughts and comments with the staff to help us to continue to improve our hotel and service.

We are continuing to upgrade our business center. The front desk is always at your service for your business center needs.

Our historical foot print makes each room different and unique. Each queen/queen studio suite provides extra room and space with the added amenity of a wet bar and sofa.

We hope that you will consider us the next time you are visiting the Baltimore, MD area.

Please reach out to me directly if I can be of service for your next visit.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 5, 2013

The Hampton Inn is a quick 2-3 block walk straight to the Inner Harbor. Every staff member that we came in contact with was warm and friendly, went out of their way to accomodate us. One of the housekeeping staff said our youngest reminded her of her granddaughter, and for the remainder of our stay she made a point to bring little treats. The breakfast each morning was great. The bed was super comfy. We parked our car and didn't need it again until we checked out. The police presence in Baltimore is higher, which added to our sense of security while exploring the Inner Harbor area on foot.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank firegirl41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonInnerHarbor, General Manager at Hampton Inn & Suites Baltimore Inner Harbor, responded to this review, August 7, 2013
Dear firegirl41,

We appreciate you taking the time to share your thoughts about our hotel, team and Charm City. The Inner Harbor is a wonderful destination.

Thank you for sharing the story about our room attendant. We will share your comments with our team.

I hope to see you again on your next trip to the Baltimore area!

Please feel free to reach out to me directly for any future reservation needs.

William Hartmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Baltimore Inner Harbor

Property: Hampton Inn & Suites Baltimore Inner Harbor
Address: 131 E Redwood St, Baltimore, MD 21202-1225
Phone Number:
Location: United States > Maryland > Baltimore > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Baltimore
#10 Family Hotel in Baltimore
#15 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Baltimore Inner Harbor 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hampton Inn And Suites Baltimore Inner Harbor
Hampton Inn & Suites Baltimore Inner Harbor Hotel Baltimore
Baltimore Harbor
Hampton Inn Baltimore
Baltimore Hampton Inn

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