This is a nice urban hotel, which grew from a former life as a 1906 bank building (The bank's name still appears in stone above the side door that was once the bank's front door. Many interior design and decorative elements reflect the building's past. The remodeling to a hotel resulted in a typically classy Hampton Inn with a unique flair.
The curbside valet service is a nice feature, speeding your arrival and check-in. While my wife and I had no need to test the valet's claim, he assured us that our vehicle would be available whenever we wanted, 24 hours a day.
Desk clerks were uniformly pleasant, helpful, efficient and professional. The location is great for a visit to the Baltimore Inner Harbor (2 blocks away - far enough that you are away from the crowds and noise to make for quiet nights), as well as Federal Hill, Fell's Point and Canton. Basically, anyplace on the Water Taxi routes is potentially within 10 minutes walk and up to 20 minutes on the water. The free, hot breakfast offered by the hotel is average, but welcome. However we had one issue with our stay, which was the reason I couldn't see giving this place an "Excellent". As a frequent business traveler and patron of Hamptom Inns with "Diamond Status", my wife is accustomed to getting one of the best accommodations in any given Hampton Inn. We got what, by Hampton standards was a relatively tiny room with a view across an alley to an abandoned building. The desk clerk's only explanation/excuse was that the hotel was 100% booked and the room we got was all that was available. Sorry guys, but the reservation was made more than three months in advance, and you knew my wife was a preferred customer. We were left with the impression that a non-preferred customer got a better room than we got, simply because they checked in earlier than us. I've worked in the hospitality industry, and I know the hotel could have and should have done better. The room was "OK", and we aren't exceptionally picky, but we expect to get what the hotel's preferred customer program implies we should expect. Frankly , I had to think a lot about whether to rate the hotel an "Average" for this stay, or to rate them higher based on other considerations.
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- Also Known As:
- Hampton Inn And Suites Baltimore Inner Harbor
- Hampton Inn & Suites Baltimore Inner Harbor Hotel Baltimore
- Baltimore Harbor
- Hampton Inn Baltimore
- Baltimore Hampton Inn