Our waitress was pleasant. The only issue that we had was that you couldn't subsitute anything. For example: I got the fried seafood platter it came with fried shrimp, crabcake and fish of the day. The fine print read as 'salmon, haddock, or flounder'. I asked the waitress for salmon. She said tonight " it is flounder, no subtsitutions, it slows down the kitchen". My father in law got the boiled seafood platter, he ask for fried oysters with it. Of course the response from our waitress was 'no substitutions'. My mother in law got the crab salad, there was flakes of crab meat not very much at all. My husband got the pork chop, it was terrible. Our children were happy with their cheese pizzas. I was disappointed very little effort to make us happy was made on the behalf of our waitress. The food was good, pricey considering we could NOT change or alter any of our selections. Just keep in mind when ordering - you get whats on the menu...no substitutions!