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“Excellent Convention Facilities”

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Baltimore Marriott Waterfront
Ranked #20 of 67 Hotels in Baltimore
Certificate of Excellence
GreenLeadersBronze level
Shelby, North Carolina
Level 6 Contributor
124 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Excellent Convention Facilities”
Reviewed February 13, 2014

I attended a professional conference here and was very impressed by their numerous and beautiful facilities. There is a giant group of windows facing the water in the lobbies of both the third and fourth floors. The efficient staff provided all the technical and physical assistance needed for the convention to run smoothly.They very efficiently provided breakfasts for all the conference attendees. I stayed in the very adequate but much cheaper Hi-Baltimore hostel and rode the free circulator city bus to the hotel.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pperrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,872 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Columbia
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 13, 2014

Outstanding service during a National Convention. Rooms were extra large, overlooking the harbor, weather was snowy but the view was breathtaking from the room. Everyone here was impressed with the overall experience. l would return for a personal visit; location is stellar.

Room Tip: Rooms overlooking the Harbor usually have panoramic views
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  • Stayed January 2014, traveled on business
    • Value
    • Location
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Helpful?
Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 6 Contributor
155 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed February 13, 2014

Here's the 1,2,3s...
1. Due to a pending storm and my need to get out of town, I checked out around 11pm, but THEY DID NOT CHARGE ME FOR THE NIGHT. I only paid for the previous night. Now that's service! Thank you, Baltimore Marriott Waterfromt!

2. I've stayed here before and I really like this location. Plenty of places to walk to for lunch & dinner and Fells Point is very close.

3. Although clean and efficient, the room I had was showing it age...old square white tile in the shower with noticeable cracks in the caulking where they meet the tub. Worn granite in the bathroom around the sink fixtures. Warn edges and corners of the furniture. Again, the room was clean and efficient.

Room Tip: I don't think this hotel has started a room refurbish yet, but maybe ask if they have started an...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pack-Less
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewiston, NY
Level 5 Contributor
76 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 12, 2014

I stayed at this hotel as part of a large conference being held on the premises. I found the staff to be very helpful and courteous. The hotel is going through a major renovation, so there were some inconveniences, especially with the main dining room on the 31st floor. The wait staff made the best of what must be a very difficult situation for them. My room was adequate and I assumed that it was on the list to be refreshed, as the furnishings and bathroom were a bit tired. I must say that despite these issues, it was very clean. Because of the large number of guests, the elevators were slow. Also, if you are on a lower floor, you have to go to the lobby and switch over to a different bank of elevators to get to the main dining room. I needed extra help from the bellman and received outstanding service. The hotel is located within walking distance to the harbor venues and restaurants.

Room Tip: Ask for a harbor view room.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larn796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, Massachusetts
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 11, 2014

Overall, the hotel was clean, in a convenient location and I had an enjoyable experience in Baltimore.
However, due to multiple groups at the hotel simultaneously, there were significant traffic issues--particularly in the lobby, at the front desk, and with the elevators. Despite 2 separate elevator bays, there was almost always a wait of 5-10 min for an elevator, and we had to watch several very full elevators pass us before being able to get into one. We chose to walk up to our room a few times (on the 12th floor). Another downside was the lobby--there is really no decent place to meet up with friends, to sit and read or just have a place outside of your own room. Most hotels offer some sort of shared space that is peaceful and pleasant--the lobby of this hotel was narrow with very little sitting room and was always noisy and crowded. Upon checking out, we realized that the price quoted to us in our confirmatory emails did not match the price on the bill. I discussed it with the front desk and they stated that the 2nd person charge was required, despite my daughter being my companion (who is under 12). Apparently there were several other guests with the same complaint during this visit, but the hotel did nothing to mollify the unhappy guests. I do think that staff should be more well versed with customer service in order to earn loyalty from guests. After this experience, I will try to avoid Marriott hotels in the future.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jjb8172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik M, Front Office Manager at Baltimore Marriott Waterfront, responded to this review, February 12, 2014
Thank you for bringing your concerns to the attention of the Balimore Marriott Waterfront and we apologize for the incovenience you experienced during your stay. Our Goal is to provide all our guests with a brilliant hotel experience. We take your comments seriously and if you would like to discuss your stay in further detail please call the hotel directly and ask to speak with the Manager on Duty.
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Hagerstown, Maryland
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed February 8, 2014

My husband had knee replacement surgery at JHH Bayview on Dec. 30, 2013. I stayed at this hotel alone and traveled back and forth to the hospital. The staff could not have been more caring and attentive. We checked out on Jan.1, 2014. They really "looked after me", during this busy time. I can't say enough about this stay!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne1714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, Massachusetts
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 6, 2014 via mobile

Room is fine for typical marriott. Expensive for what it is. Stayed a night at another hotel for a lot less. No free wifi in rooms so forced to pay another charge or loiter pathetically in the cold, impersonal and uncomfortable lobby.

Stayed February 2014, traveled with family
Helpful?
Thank Amy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik M, Front Office Manager at Baltimore Marriott Waterfront, responded to this review, February 8, 2014
Thank you for sharing your comments with the Baltimore Marriott Waterfront Team. We sincerely appreciate your patience as we are undergoing an exciting Lobby and Restaurant transformation. We are scheduled to have this complete by the end of March 2014. We hope to have the opportunity to serve you again on your future travels to Baltimore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baltimore Marriott Waterfront

Property: Baltimore Marriott Waterfront
Address: 700 Aliceanna St, Baltimore, MD 21202-4339
Phone Number:
Location: United States > Maryland > Baltimore > Little Italy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Baltimore
#8 Romantic Hotel in Baltimore
#16 Family Hotel in Baltimore
#16 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Baltimore Marriott Waterfront 3.5*
Number of rooms: 750
Official Description (provided by the hotel):
Tucked along the famed Inner Harbor, the Baltimore Marriott Waterfront offers guests an unsurpassed location from which to explore the vibrant city of Baltimore, Maryland. Our top-rated hotel is superbly situated in the Harbor East district, home to the city's best dining and nightlife opportunities. Upon arrival, guests will be delighted to discover spacious, well-appointed rooms with perks including luxury bedding, high-definition TVs, and stunning water views. Additional hotel amenities include a 24-hour fitness center, a refreshing indoor pool and sauna, and our signature restaurant, Apropoe's. Boasting a staggering 80,000 square feet of event space and situated near the city's Convention Center, our hotel is ideal for business travelers to Baltimore. Families, too, will appreciate our superior location near local attractions like the Baltimore Aquarium and Camden Yards. Head towards the water and see why the Baltimore Marriott Waterfront is the perfect option for business and leisure travel alike. ... more   less 
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Also Known As:
Baltimore Marriott Waterfront Hotel Baltimore
Marriott Baltimore

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