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“Joseph the concierge was awesome!!!”

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Inn at The Black Olive
Ranked #43 of 67 Hotels in Baltimore
Reviewed April 16, 2013

I have never experienced the level of customer serivice as I did at your hotel with the concierge at the front desk, Joseph. My boyfriend and I were there celebrating his birthday and Joseph went above and beyond to make sure we had a very special night and everything went perfectly! I truly don't think the night would have went as well as it did had it not been for Joseph and I really appreciate all that he did for us. We will definitely be returning to the hotel, restaraunt, and/or bar all due to the service we received when we were there on 04/15/2013.

  • Stayed: April 2013, traveled as a couple
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1  Thank Sherry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded April 25, 2013

Dear Sherry J,
I wanted to take a minute to thank you for your feedback about one of our wonderful people that make the Inn at the Black Olive so special. Our hotel team takes great personal pride in the experience that they are able to convey. It is one that is not only genuine, but one that has as a goal to create a sense of delight. Because we will do anything for our guests to be happy, we feel very good when we get feedback like yours. We are here to serve you, not as servants, but as artists of service. We have a lot of fun. We work as a team and strive to keep as much of a human element so that we can make your stay feel genuine. We are not a big box. Our team members, like Joe, bring a lot of personality and charm to the table.
If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.
Yours in Service,
Dimitris Spiliadis

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190 - 196 of 369 reviews

Reviewed April 7, 2013

This is one of the best holiday experiences we have ever had. From the warm greeting at the front desk to the beautifully furnished room, it was a great experience from start to finish! The staff were first rate and we also had a delicious meal at the Black Olive restaurant.

  • Stayed: April 2013, traveled as a couple
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1  Thank 614Johnt614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded April 11, 2013

Dear 614Johnt614,
I just wanted to take the time to personally thank you for your review of our hotel and the mention of our family's restaurant that is the heart of our hospitality. The Black Olive which is the culinary destination that inspired our hotel, has been serving the finest seafood in the area for over 16 years. We are very proud of our food traditions and enjoy very much to come into contact with wonderful people like you. We sure hope the rest of your trip went as well as it started. It gives us great joy to have been part of your good impression of Baltimore, our home!
We look forward to serving you on your next trip to the area. If we may be of any assistance for any travel in the future, don't hesitate to call. Our concierge is available 24 hours to assist with our customers needs.
Thanks again for helping us get the word out!

Yours in Service,
Dimitris Spiliadis

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Reviewed March 31, 2013

This is a nice hotel that is a close, easy walk to all the fun in Fells Point which is my favorite neighborhood in Baltimore. If you want to go to the Inner Harbor it is still a short drive or taxi ride from here. The inn strives to present an edgy, eco-friendly experience and the staff is proud to point out all the "green" features of the rooms. If you are in to that sort of thing you will be pleased with efforts they have made towards sustainability and environmental friendliness. My room (junior suite) was very spacious and comfortable and all of the appointments were sleek, modern and completely up-to-date. Nice bathroom. They also provide a good iPod sound dock and the beds are extremely comfortable. They provide a bottle of wine and spring water in the refrigerator which is also a nice touch, especially in this price range as you would never get that sort of treatment in any hotel that focuses on business travelers. There is also free wi-fi access for each room. The staff is very friendly and there is free, safe, on-street parking just outside the front door. Can't go wrong staying here if you want to focus on this side of downtown.

  • Stayed: March 2013, traveled on business
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2  Thank Curmudgey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded April 3, 2013

Dear Curmudgey:
Thanks for taking the time to write a review. It is very much appreciated and is the only way for a small business to compete with the big chains. My family discovered the jewel of Baltimore 20 years ago and knew the charm and scale were perfect for our family's effort to build a boutique hotel to showcase our special brand of service.

Thanks, especially for letting people know that our hotel is a good place for business travelers. We worked hard to include everything that you may need to conduct your business in Baltimore. We feel a special responsibility as ambassadors of not only this fine city but of Fell's Point as well, one of our nations most historic seaports.

If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.

Yours in Service,

Dimitris Spiliadis
Managing Partner

E:dimitris@theblackolive.com

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Reviewed March 26, 2013

This is a unique hotel. From the spacious luxurious rooms with such comfortable beds, to the delicious organic food, the Inn at the Black Olive is a little paradise. We celebrated a family wedding at the Inn, enjoying such high quality service from the unobtrusive staff. The top floor venue was perfect for an intimate gathering of about 60 people with the Baltimore sunset as the backdrop. Carefully chosen original artwork throughout the Inn added visual interest. I particularly enjoyed the beautiful large bathroom. Despite the freezing temperatures outside our rooms were comfortably and consistently warm.
Spending the weekend with our extended family at the Inn was memorable!

Room Tip: If you are bringing children ask for a room/suite with blackout curtains in both rooms.
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  • Stayed: December 2012, traveled with family
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2  Thank ce0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded April 3, 2013

Dear ce0l:

It is the people like you that take the time to let people know about us that allows a little family business to compete with the chains. We are very proud that you have identified us as a "Little Paradise."
We thank you for pointing out some of the features of which we are extremely proud. The Building is not just an environmentally friendly building but an occupant friendly one. Our special walls built of Aerated Autoclaved Concrete combined with radiant heat are designed not only to save energy, but to improve thermal comfort! Our bathrooms are designed to give you your own personal spa. We hope you enjoyed the Sanijet pipeless aqua-therapy tub!

If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.

Yours in Service,

Dimitris Spiliadis
Managing Partner

E:dimitris@theblackolive.com

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Reviewed March 17, 2013

My husband and I were curious about staying at this inn after having a most wonderful dinner several years back at the Black Olive Restaurant. I must say we were even more impressed with the inn and the lovely, and amazingly roomy, accommodations. We were thinking of taking another trip in springtime, but I happened upon a story in the Baltimore Business Journal about this property being put up for auction this month??!! Does this mean this new and wonderful inn will be closing or merely changing hands? I hope it doesn't close, but even new ownership would spoil the sense of family and hospitality that the owner and staff have worked so hard to achieve. I hope this new Baltimore gem will remain!

  • Stayed: September 2012, traveled as a couple
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3  Thank Spike17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded March 21, 2013

February 22, 2013
Dear Spike 17:

First, on behalf of the my family,I wanted to proudly announce that It aint so!!!!!! Our families dream to marry fine food and fine lodging in the tradition of our ancestors is what keeps us going. This also includes forming the personal relationships with guests to provide a service that is different than all the "box" hotels. Our passion and determination comes from the heart. Our entire family which extends to the entire staff of the building takes great pride in their collective work. We take our Trip Advisor reviews as a management directive. We strive to bring a smile to every guest and connect with them to facilitate their agenda during their stay in our wonderful hotel and City! We humbly strive to continue to earn our top ranking and value your feedback tremendously! Thanks for letting us broadcast that the Hotel is not going anywhere. We look forward to seeing you in the Spring. It is just such a lovely time to visit!

If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.

Yours in Service,

Dimitris Spiliadis
Managing Partner

E:dimitris@theblackolive.com
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Reviewed March 17, 2013

This small Baltimore inn combines modern urban chic with the warmth of the Greek Islands. Dimitri, the host, is warm and welcoming. His staff follows his lead.
The rooms are simple and luxurious.
The food at the rooftop restaurant is outstanding. So is the view.

There is tons to do within walking distance.

We had a great time at the Inn at the Black Olive. We are looking forward to our next escape there.

  • Stayed: February 2013, traveled as a couple
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Thank abc28970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Owner at Inn at The Black Olive, responded to this reviewResponded March 21, 2013

February 22, 2013
Dear abc28970:

It is the people like you that take the time to let people know about us that allows a little family business compete with the chains. We give you everything we have from the heart and my team is the same way. Thanks for commenting on this. Service is an art when practiced on beautiful people! Thanks for being our canvas;)

If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.

Yours in Service,

Dimitris Spiliadis
Managing Partner

E:dimitris@theblackolive.com
Report response as inappropriate

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

The Inn at the black Olive is comfortable, the staff are friendly and helpful. Sunny rooms.

Everything here is wholesome and organic. From the food to the paint on the walls.The MAC gym about 3 minutes walk away provides for all your fitness needs with state of the art equipment and 3 different heated indoor pools - a lap pool, a therapy pool and a splash pool.

  • Stayed: March 2013, traveled solo
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Thank J_Coker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitris S, Manager at Inn at The Black Olive, responded to this reviewResponded March 21, 2013

Dear J_Coker,
What a beautiful Place? Well I tell you something, your family is beautiful. We had the honor of hosting your precious family for your special event and it was the greatest honor. To see such a beautiful, intelligent, diverse, and dynamic family come together from all over the globe and to celebrate with such dignity and class made me near tears. It fueled my spirit as I watched how proud a family can be to achieve success and to experience coming together. We truly felt blessed to have been the setting for such a happening! We will miss you all!

If we can assist you with anything in the future please don’t hesitate to contact us at concierge@theblackolive.com. Our customer service dedicated team is at your service 24 hours. We look forward to welcoming you back.

Yours in Service,

Dimitris Spiliadis
Managing Partner

E:dimitris@theblackolive.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at The Black Olive

Address: 803 S Caroline St, Baltimore, MD 21231-3311
Phone Number:
Location: United States > Maryland > Baltimore > Fells Point , Little Italy
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #43 of 67 Hotels in Baltimore
Price Range: $200 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn at The Black Olive 3*
Number of rooms: 12
Official Description (provided by the hotel):
The new Inn at the Black Olive is Baltimore's Premier Boutique Organic Hotel. From the building materials to the Organic materials and ingredients are the focus.* Cozy Pure Certified Bed, organic bedding, and organic towels* Balconies with harbor views * 800-1000 Square foot rooms with separate dining/living area, bedroom and large spa bathroom with with Sanijet Aqua-therapy tub/Separate walk in shower*Sony Google Internet LED Television with netflix and satellite*Complimentary WIFI and wired broadband*We are ideally located on the boarder of Fells Point and Harbor east along Baltimore's historic waterfront, within walking distance to the convention center, sporting arenas, and the Inner Harbor. We are 14 Blocks south of Hopkins Hospital and all rooms have a view of the Baltimore's harbor. 24 hr Concierge. ... more   less 
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