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“Great service”

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Sleep Inn & Suites Downtown Inner Harbor
Ranked #10 of 66 Hotels in Baltimore
Certificate of Excellence
Baltimore, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service”
Reviewed June 13, 2014

Great service made our trip enjoyable! I was here to visit Johns Hopkins and Debi, Preston, and Courtney at the desk made our stay easy, and fun. Highly recommended especially for the ease to get to John Hopkins . Thanks to a great crew!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cynthia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
York, South Carolina
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 10, 2014 via mobile

Pleasantly surprised and very clean. The hotel is walking distance to most attractions and various restaurants are around that are good. The service is very good. This is a great deal for a place at inner harbor. The parking is $15/day. Breakfast is included in the stay. I would stay here again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kickindajunk02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Delaware
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 10, 2014

It is about 14 blocks to the Inner Harbor. The Shuttle Driver is AWESOME. The charge for parking is a bit much in my opinion. The front desk staff and breakfast lady were very nice and helpful. Would stay there again.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank callwendy4oils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, VA, USA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 28, 2014

Traveling for medical reasons is, by nature, not a fun trip and It always brings trepidations to be on the road under those circumstances. Nonetheless, my wife I needed to travel to Baltimore this month for medical reasons (Johns Hopkins Medical Center) and we chose the Sleep Inn on Fallsway based on customer reviews, close proximity to the medical facility and price. On none of this accounts were we let down; in fact, the hotel is geared to this type of clientele (free shuttle service to Johns Hopkins) as well as business and tourist guests; in the latter instance, they are but a short walk to all of the restaurants and bakeries in Little Italy. BTW, while there, the management held a promotional happy hour one evening, with food and drink provided by several specialty restaurants. It was outstanding!

The welcoming lobby, the hotel's entire first-rate infrastructure, the daily breakfast, and aboveit all, the quality of each and every one of the can-do staff, all lent themselves to providing a stay well beyond our expectations. This is the place we will be returning to each time (for example, next month, boo hoo!) something medical is in store for one of us at Johns Hopkins. But, getting back to my title, that is why the nurse gives you a lollipop after the shot, right?

Room Tip: Because we were planning our second trip during this first one, I asked to see other rooms on two di...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malouin1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royersford, Pennsylvania
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 21, 2014 via mobile

Stayed two nights in first floor suite with 2 beds and sofa bed. The room was very large and the bathroom too. Everything was very new looking and clean. Only a couple of small complaints. The shower curtain in the walk in shower was too short for how high it was hung. Water sprayed out on the floor. Also, lighting in the room & bath is kind of dim for the size of the room. We loved the decorating in the lobby and breakfast room. Breakfast was fine with sausage, egg patty, waffles, cereal, fruit & yogurt.

Stayed May 2014, traveled with family
Helpful?
1 Thank Tiny and Dee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 26, 2014
Thank you for taking the time to write about your recent stay with us, Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed May 21, 2014

Checked in on a Saturday of a beautiful weekend and even though the associate was busy she took her time to explain all of the area, maps, dining, features, and the inner harbor itself. The rooms are clean and modern and part of the new design that Sleep Inns are doing so I will only stay at Sleep Inn's that have that design package. The breakfast area is tight but had all of the standard items you would expect. Some guests sit and chat even though there is not enough seating at times but that is clearly not the hotel's fault as they cannot shoe away someone that might still be drinking their coffee or deciding on a last pastry but it does make it difficult to enjoy or even have a breakfast when that is the case. Easy walk to the Inner Harbor and I did notice that they had 2 security guards at FD and parking lot area so made me feel that they care about our security. The only issue I had was that my shower curtain was shorter than should be and so water would go on to the floor because the shower curtain could not catch and stay inside tub properly. But I would for sure stay again if I could not get something even closer to the harbor.

  • Stayed April 2014, traveled with family
    • Value
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    • Service
Helpful?
2 Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 26, 2014
Thank you for taking the time to write about your stay with us on Trip Advisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Lucy Boston
General Manager
lucy@sleepinnbaltimore.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2014

I recently stayed at the Sleep Inn on the Baltimore Inner Harbor. Location was fantastic, staff was professional and welcoming. This included the two dogs we were traveling with. Made our trip very enjoyable and provides a place I would definately stay at again.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eflaherty4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy B, General Manager at Sleep Inn & Suites Downtown Inner Harbor, responded to this review, May 26, 2014
Thank you for writing about your recent stay with us, we really appreciate the time taken to do so. Thank you for sharing that we are a pet friendly hotel, we understand how important and useful it is to be able to bring your furry friends along with you! I hope that your dogs enjoyed the treats we have kept at the front desk and the fresh water bowl at the entrance of the hotel. I look forward to welcoming you back!

Warm Regards,
Lucy Boston
lucy@sleepinnbaltimore.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Downtown Inner Harbor

Property: Sleep Inn & Suites Downtown Inner Harbor
Address: 301 Fallsway, Baltimore, MD 21202-4841
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Baltimore
#8 Family Hotel in Baltimore
#11 Business Hotel in Baltimore
#14 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Sleep Inn & Suites Downtown Inner Harbor 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located just blocks from the Downtown Inner Harbor and Harbor East, Sleep Inn Baltimore Downtown Inner Harbor offers all of the advantages business travelers and leisure guests are looking for, in a quiet and convenient setting. Walking distance to most of the area's attractions, experience the value of the Sleep Inn brand; within a warm, historic setting. As a beautiful retrofit to a 20th century warehouse, the hotel includes exposed brick and waterfalls that adorn both sides of the main entrance and provide a dramatic introduction to a lobby with 25' ceilings. Quality at an affordable price. ... more   less 
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Also Known As:
Sleep Inn & Suites Downtown Inner Harbor Hotel Baltimore
Sleep Inn And Suites Downtown Inner Harbor

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