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“Want to feel safe? Stay in a bank.”

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Holiday Inn Express Baltimore-Downtown
Ranked #18 of 67 Hotels in Baltimore
Certificate of Excellence
Front Royal, VA
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Want to feel safe? Stay in a bank.”
Reviewed May 7, 2013

Well, it once was a bank and still has the vault (behind the front desk) and beautifully restored lobby area. The rooms are typically Holiday Inn Express, though the bathrooms was smaller than some. Location is very convenient for most of the things Baltimore has to offer. Parking is limited and they apparently sometimes issue more placards than they have spots for, though they permitted us to park in a crosswalk when we came in late one night and the spots were all taken. It is apparently on a major ambulance route and the sirens are loud; Friday night I was awakened a couple times; Saturday night not at all. The staff is friendly and efficient; the breakfast is better when they have sausage than when it's microwaved bacon. Surprisingly, the rates are now comparable to the Holiday Inn Inner Harbor, except the parking is cheaper and you don't get breakfast at the Inner Harbor. Bonus: if you're there on a Sunday, you can walk across the street to the Farmer's Market.... We will probably stay there again.

Room Tip: Probably less siren noise away from the Fallsway/Gay Street corner.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Tireddoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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498 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Boston, Massachusetts
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

This hotel is an older hotel in the downtown area in walking distance to the Inner Harbor. The rooms have been updated with flat screen TV's, and some other updates. The location is good, service & staff were great, but next time I would pay more to stay in a better hotel.

Room Tip: West building was very old and could use some cleaning in the common areas.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boston776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, May 28, 2013
Dear Boston776,

Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, Pennsylvania
1 review
Reviewed April 21, 2013

We stayed at this hotel for 5 nights while getting treatments at Johns Hopkins Hospital, and it suited our needs exactly.The discount offered to Johns Hopkins patients was a nice gesture. The staff was very courteous and helpful, the rooms were clean, comfortable, and well kept, and the free shuttle to and from the hospital made life so easy for us. Each morning we enjoyed the well prepared, tasty breakfast. The shuttle also took us to a great restaurant at the Inner Harbor, which is nearby. The lobby is beautiful. Parking is limited, and the neighborhood isn't very impressive, but the ambiance and comfort of the hotel, the delicious breakfast, and the friendly, efficient, and accommodating staff far out weigh any inconvenience. We will definitely plan to stay at this Holiday Inn Express every time we head to Baltimore for medical reasons or return to visit Inner Harbor.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, April 23, 2013
Thank you for your comments. We appreciate your taking the time to share your most recent experience with others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2013

The Holiday Express Baltimore-Downtown was great value for the money with included complimentary breakfast and free shuttle service to downtown locations. The surrounding neighbourhood was a bit on the rough side but the shuttle is free and taxis are affordable in Baltimore. I did end up in a tight spot where I had to walk back to the hotel alone but keeping aware of the surroundings was enough to keep me safe. Service was incredible, everyone was so gracious and helpful even though I arrived early from the airport. Breakfast was great with eggs, bacon, cereal, coffee, pancakes, the works!

Room Tip: Rooms facing away from the highway are a bit quieter.
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  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, April 23, 2013
Thank you very much for sharing your comments with us. We look forward to your returning to visit in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Vermont
Level 6 Contributor
270 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed March 22, 2013

Located near downtown Baltimore, The Holiday Inn Express offers free shuttle service to Johns Hopkins Hospital, the Inner Harbor, etc. As my mother had eye surgery at John Hopkins and spent a night recovering there, the Holiday Inn Express is a good choice: free shuttle service, a renovated room and lobby (it was formerly a bank), and a good John Hopkins rate. They offer a free buffet breakfast which includes bacon, breads, cereal, coffee, scrambled eggs, juice, milk, et al. It is not an ideal location for walking but worked for my needs as my focus was on my mother at the hospital. If my mother were to return to the hospital, I'd return to the Holiday Inn Express.

Room Tip: Pick a room away from the expressway; facing North Front Street or North Gay Street.
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  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GlobalVillage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, April 23, 2013
Your comments are very important to us and value your business. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 7, 2013

This is a decidedly mixed review. The Holiday In Express Baltimore-Downtown is tucked in to kind of a sketchy neighborhood at the entrance to I-83. It's a bit of a hike through neighborhoods you may not want to walk through to get to main attactions, which on the map look nice and close. The front desk metioned having to walk though a stretch of what they called in a whisper, "gentlemen's clubs". That concerned me less than being surrounded on three sides by detention centers...
To its credit, the building is beautiful, behind the front desk you can see the old bank vault and the deco details in the lobby are worth a look. The rooms were comfortable and modern and very well kept. The black out curtains ensured a great night's sleep well into the morning, which is what I want on vacation ;) The hotel offers a free shuttle to downtown locations every 30 minutes, and the staff was a pleasant as could be.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gothamite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiebaltimore, Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, April 23, 2013
Thank you for your comments. We are proud to be apart of the revitalization of the Oldtown community here in the city of Baltimore located just 4 blocks from the beautiful Inner Harbor and a stones through away from City Hall the capital of our great city.
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Hershey, Pennsylvania
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 23, 2013

This place may be a wee bit far from the local attractions, but the free shuttle is eager to take you and pick you up. The rooms are spacious, clean and updated. The free breakfast had a good variety, from sausage, eggs, pancakes, to fruit and yogurt. The staff is amazing......everyone from the front desk to the driver to the maids was very friendly and eager to help. There is a $12 a day parking fee for their lot, but parking on the street on weekends is free! The fact that this is set in an old bank adds to the experience......gorgeous lobby, and great to see the old safe in use. The old letter drop outside the elevator adds a "quaInt-ness"

Room Tip: Our 5th floor room had a lovely view of the city....room 505 is a corner room with views in 2 direct...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kleen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiebaltimore, Guest Relations Manager at Holiday Inn Express Baltimore-Downtown, responded to this review, March 7, 2013
It was a pleasure to have you stay with us at the Holiday Inn Express Baltimore Downtown! Thank you for your comments, we definitely value your feedback. We are delighted to hear that you enjoyed your stay and were able to take advantage of our complimentary shutle service to local attractions.

We will be sure to share your comments with the rest of our team members. We hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Baltimore-Downtown

Property: Holiday Inn Express Baltimore-Downtown
Address: 221 N Gay St, Baltimore, MD 21202-4811
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#26 Family Hotel in Baltimore
#27 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Baltimore-Downtown 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Holiday Inn Express Hotel in downtown Baltimore is now accepting reservations for arrivals after July 26, 2009. Brand new in 2009, the Holiday Inn Express Hotel Baltimore Downtown is conveniently located off I-83 a block away from the city hall in the heart of the city business and government district. The closest downtown hotel with free shuttle to Johns Hopkins Main Hospital and Medical Center, at the back yard of Merci Hospital, and with easy access to the Inner Harbor, the Baltimore National Aquarium, Science Center Museum, The Convention Center, University of Maryland Hospital, Art museum Mount Vernon, Fort McHenry, the Orioles Camden Yard stadium and the Ravens M&T Stadium. Baltimore, Maryland will keep you fully entertained by offering a variety of outdoor activities such as Baltimore Zoo, Power Plant night life, Historic Fells Point, Pimlico Horse Race Track. The 1920 historic, elegant building offers 68 luxuriously appointed guest rooms, including 5 suites equipped with deluxe, new bedding, Smart Bath Collection, granite counter tops, 32 flat panel multimedia televisions, and free wired/wireless high-speed Internet access.This brand new hotel also features spacious elegant lobby and grand room, Jacuzzi suites, exercise room, business center, meeting room. Stay Smart, we are confident that your stay with us will be a pleasant experience. ... more   less 
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Also Known As:
Holiday Inn Express Baltimore-Downtown Hotel Baltimore

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