Wonderful hotel. Interior and historic decor is beautiful. The customer service was CLASS A especially by concierges and front desk staff. The rooms were spacious.Staff was extremely accomodating. Wine hour was great, very full, which one can expect for free wine, as it is $8 glass in the hotel bar. Room was clean with exception of the tub. The decor of the B&O railraod, reminded me of monopoly. Loved the security of the hotel which required room keys for access to floors in the elevators. The rooms are great sizes for families as well. Rooms are quiet. I recommend Mick O'Sheas for lunch or happy hour drinks, very small pub, but excellent service and food. =
I would have rated it 5/5, but here is what could use some improvements or the cons.
There is limited good view of the city or harbor; and we stayed in a suite, really not a big deal since we were rarely in the room, so this did not affect my rating..
The enormous whirlpool tub, was a bit grimey, as this is something I always clean in any hotel before taking a dive. I used a wash cloth and cleaned the jets , which were required me to use two since there were so many jets and they were filthy. This is one thing that should be cleaned after every checkout, clearly they are not. The carpet in the room had a massive rip and was torn up outside the bathroom about 6x8 inches. We booked the romance package, and upon our arrival we had to call twice for our wine and itty bitty back of 3 lindor chocolates.. our dinner reservations were at 7, needless to say our wine and chocolates did not arrive until we were out at dinner, i was hoping to enjoy this before dinner, but the free wine was just as accomodating. Again no biggie but arrival time of the wine could have been improved.
- Official Description (provided by the hotel):
- In one of our nation's most distinctive cities, you'll find one of its most remarkable hotels. Kimpton Hotel Monaco Baltimore Inner Harbor, uniquely reflects the spirit of this vibrant, historical city. Situated in the landmark Baltimore & Ohio Railroad headquarters, built in 1906, our downtown Baltimore hotel provides an experience like no other. From our elegant three-story lobby, with its original marble floor and Tiffany stained-glass windows to each of our 202 beautifully appointed guestrooms and suites, Kimpton Hotel Monaco Baltimore Inner Harbor surrounds you with spacious, timeless style. ... more less
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- Also Known As:
- Monaco Hotel Baltimore