Nightmare started at check in. We were running late for a meeting but was assured we could be checked in quickly. After multiple attempts at making the key card for room work we were transferred to another floor. The building and rooms are very nice and the staff is as well however the room was dirty and dusty. Lobby restroom was a train wreck. No toilet paper in either stall. Stopped up toilets. Trash all over bathroom floors! Disgustingly dirty. Front desk could not provide change for a $5.00 bill so I could tip. Had to go elsewhere. And the list goes on and on and on. Again a beautiful hotel and very nice rooms just dirty. Great location. Lot of potential. Needs a good GM and all will be fine. I've stayed at cleaner motels on side of highway for $49.00 per night. The staff however is very very nice and they try hard. No complaints on staff whatsoever. They are doing the best they can without proper guidance.
- Official Description (provided by the hotel):
- In one of our nation's most distinctive cities, you'll find one of its most remarkable hotels. Kimpton Hotel Monaco Baltimore Inner Harbor, uniquely reflects the spirit of this vibrant, historical city. Situated in the landmark Baltimore & Ohio Railroad headquarters, built in 1906, our downtown Baltimore hotel provides an experience like no other. From our elegant three-story lobby, with its original marble floor and Tiffany stained-glass windows to each of our 202 beautifully appointed guestrooms and suites, Kimpton Hotel Monaco Baltimore Inner Harbor surrounds you with spacious, timeless style. ... more less
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- Also Known As:
- Monaco Hotel Baltimore