First, I will clarify that we went to La Tasca during Baltimore Restaurant Week, so this may not be a typical experience. First, the food was great-- no complaints there. Restaurant Week features unlimited tapas, which was a great value for the price. The overall experience, however, was less than great. We had a reservation that we had booked with Open Table, but they claimed not to be able to find the reservation, even thought we had the confirmation number and e-mail. We were seated out on their little deck that stretches into the mall, right next to the door opening to the outside. In January, this makes for a pretty chilly seat. Our server came by and greeted us gruffly, and then seemed annoyed that we wanted a drink menu. When he came back 10 minutes later, we ordered drinks and our first round of tapas. 10 more minutes and the drinks came. 20 minutes and he came by again to see if we wanted to order more food, even though our first order hadn't come out yet. We did, and shortly thereafter, 5 of the 6 items of our SECOND order arrived. About 15 minutes after we finished those, the server came by and asked if we wanted to order more. When we said that we hadn't yet gotten the first order, he said "Oh, really?" and stared at us. No apology. After a few more seconds of staring, I asked if we should place the order again, and he said yes. (at this point, I had also had a conspicuously empty water glass for about 25 minutes) We ordered again, and the rest of the meal went pretty smoothly, although there were still 15-20 minute gaps during which we were ignored, even though the waiter was at the table right next to us.
From beginning to end, 2 orders of tapas took 2 hours, which seemed a lot longer sitting by a door opening and closing to a January night. Thankfully, we were not in a hurry. I wish I remembered the server's name so that I could be more specific, but I guess if you really want to know, head to the restaurant and ask for the server who hates his job and, it would seem, most of his customers. (I will say that when I walked to the bathroom, I saw several other servers who were polite and attentive to their tables. I'd like to think our waiter was the exception, not the rule).
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.