The front desk personnel were outstanding, Kevin, I believe. After a problem at check in, Kevin gave us a choice of rooms, a bottle of wine and free Continental breakfast! When problems can't be avoided, this young man knew just what to do to keep customers smiling!
Can't beat the location, walking distance to everything. The valet parking was disappointing, and pricy, we had to finally walk out to the lot with the attendant to get our car, but other friendly service made up for this.
We took advantage of their free MAC (Maryland Athletic Club) passes for the day; the club was a short 2 block walk and added a lot to our morning. Also the hotel staff kept our luggage while we went to the National Aquarium.
All in all a nice stay for couples or people wanting to be right on the Pier.More