Arrived for a 1-night stay prior to my company hosting an onsite meeting. Onsite parking was great, and very convenient. Hotel location was perfect. Co-workers had perfect stadium views from their rooms. Check-in was a hot mess.
Arrived a couple of hours after check-in time with 3 of my co-workers. All three had rooms ready, mine was not. The front desk rep could not offer an estimated time my room would be ready. She also offered no alternative ways in which to contact me when it was ready (I asked if I could receive a call on my cell phone). All OK, but she acted as if my very existence was annoying to her. (I remained friendly with gritted teeth). I was VERY pregnant, needed to change to start set-up for our meeting, and thankfully my co-workers saved the day and offered their room for me to rest and change in. Once finally in my room - I found it above average in style & cleanliness.
We had major service issues with the meeting - doors locked, access issues, slower than slow setup teams, generally dirty conditions (we were finding & picking up dirty dishes from a previous meeting). Clueless banquet staff. MAJOR internet issues - our meeting almost failed because we couldn't get everyone connected into our system to take important votes. We paid a fortune for that horrible internet too.
Banquet food was above average, but our lunch room was at least a 10 minute walk from the meeting room. It was pretty crazy to say the least.
Summarizing - stay for fun or work, sure. host a meeting there? nope.
Note - my stay was in October, 2012.
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