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Hilton Baltimore
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Reviews (2,728)
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All reviewsthe executive loungediamond tavernconvention centercamden yardsballpark viewinner harboracross the streetlobby barwatch the gameball parkbaseball fanbaseball stadiumroom serviceexercise roomfree internetlight railfront desk staff
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1,741 - 1,746 of 2,728 reviews
Reviewed January 22, 2014

The Baltimore Hilton is an excellent hotel. The staff are efficient and friendly. We had breakfast in the Executive Lounge. The food was delicious and plentiful, and the view was great. The check-in and check-out process was speedy. I would definitely stay there the next time I am in Baltimore.

  • Stayed: January 2014, traveled on business
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Murray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florian K, Manager at Hilton Baltimore, responded to this reviewResponded January 23, 2014

Dear Valued Guest,

Thank you for providing a great review of your recent trip to Charm City. I'm glad you found our hotel very comfortable and convenient. Our staff is always eager to share our local knowledge and point visitors in the right direction. Hope to have to back again soon.

All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

I did not expect the hotel to charge $15 a day for internet service. And although they advertised free internet in public areas (why? Just to guarantee a poor experience?) even that was hard to find until I enquired at the desk and was given a special code. I don't mind that, but I wasn't warned. Would not stay there again.

  • Stayed: January 2014, traveled on business
    • Value
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    • Sleep Quality
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    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florian K, Manager at Hilton Baltimore, responded to this reviewResponded January 23, 2014

Dear Valued Guest,

Thank you for sharing your Hilton Baltimore experience on TripAdvisor. While we do have a charge for parking, internet, and some hotel amenities such as In room dining; our pricing is very competitive with our local full service hotel competitors. We also recognize that internet is an important component of a business hotel and for that reason we do provide complimentary internet in our Executive Level Lounge as well as in our public areas.

We appreciate your comments and thank you for your review and we look forward to serving you when your travels bring you back to Baltimore.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2014

From the minute we entered the hotel we had a wonderful experience. The girls at the front desk were fabulous. Even when we paid for parking the staff was extremely pleasant. Room was perfect with a GREAT view of the ballpark (wish it was Baseball season). Went to the Diamond Tavern for breakfast...a little later than planned but the staff treated us like we were right on time. Marie (our server)...along with the entire staff was friendly and welcoming. Marie took the time to chat with us!!! Jason, the Restaurant Supervisor stopped by to make sure everything was to our liking and he too chatted with us giving us suggestions to eat when we would be traveling to Pittsburgh later in the year. We are looking forward to visiting Baltimore again and our first choice to stay with be at the Hilton.

  • Stayed: January 2014, traveled as a couple
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Thank Marianne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this reviewResponded January 22, 2014

Dear Valued Guest,

Thank you for such a great review. It sounds like you really enjoyed your stay with us. I want to thank you for recognizing our friendly and courteous staff.

We can’t wait to welcome you again in the future.

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Reviewed January 18, 2014

Clean room, no fridge - would stay again. registrar didn't know they had a continental breakfast and wants to send you across the street for 19.99 breakfast buffet! other than that, it was a pleasant experience.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Kathy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this reviewResponded January 22, 2014

Dear Valued Guest,

Thank you for sharing your Hilton Baltimore experience. We really hope you enjoyed your time with us and hope to serve you again in the future.

All the best!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

Everything was on time during the chek in, nice and comfortable room with a great view to the baseball stadium, clean room and accesible staff. Great staff, food and areas for conferences. Excelent location near all the importants areas in downtown Baltimore.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Rene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this reviewResponded January 18, 2014

Dear Valued Guest,

We are happy that you had a wonderful experienced during your recent stay with us. We appreciate all your remarks regarding our great location. Our Hotel is very convenient to Oriole Park at Camden Yards, 1st Mariner Arena, the Light Rail - serving Thurgood Marshall/BWI Airport, M&T Bank (Home of the Baltimore Ravens), University of Maryland Medical Center as well as many other attractions, businesses and nightlife in Baltimore. We are also the only hotel connected by an enclosed, temperature controlled sky bridge to the Baltimore Convention Center.
We appreciate also your recognition of our team and the excellent service we provide to our guests.

Thank you again for your review and we look forward to welcoming you back to the Hilton Baltimore.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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