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“Ravens Overnite” 4 of 5 bubbles
Review of Hilton Baltimore

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Hilton Baltimore
Ranked #30 of 66 Hotels in Baltimore
Certificate of Excellence
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Ravens Overnite”
4 of 5 bubbles Reviewed December 24, 2013

Stayed at this hotel for a Ravens game. It is only a short walk to M&T Stadium and the walk includes a must do "Ravens Walk" area. Must go to game early and eat and drink there (big savings over the game prices). Hotel was nice and staff was very accommodating. Very efficient check in and maid staff was very accommodating. Rooms were nice and ours had a view of Camden Yards and Ravens stadium. It looks like rooms with odd numbers face the stadium. Would definitely stay again. Only downer was $40 charge for valet parking for 20 hours. Also, a nice touch would be coffee in the lobby- if it was there we could not find it.

Room Tip: Ask for a room that faces the stadiums-- I think it is the odd numbered rooms.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jack R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 25, 2013
Dear Valued Guest,

Thank you for sharing such a lovely review of our hotel. It truly sounds like you had a terrific time staying with us and really enjoyed our property. I cannot agree with you more as our location is very convenient to Orioles Park at Camden Yards, 1st Mariner Arena, the Light Rail - serving Thurgood Marshall/BWI Airport, M&T Bank Stadium (Home of the Baltimore Ravens), University of Maryland Medical Center as well as many other attractions, businesses and nightlife in Baltimore. We are also the only hotel connected by an enclosed, temperature controlled sky bridge to the Baltimore Convention Center.
We hope to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,366 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
4 of 5 bubbles Reviewed December 24, 2013

Although I had a bad experience I would stay here again. I lost an item that the staff put in the lost and found then they could not find it. Finally a young female manager stepped in and it was found a short time later.

  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 25, 2013
Dear Valued Guest,

Thank you for choosing the Hilton Baltimore on your recent trip to the area. I wanted to extend my apologies for any inconvenience you experienced as a result of your lost items not being found initially. Our goal is to exceed expectations for each and every one of our valued guests. We will use your feedback to improve our guest experience, and see to it that any and all issues you experienced are resolved for future guests of our hotel.

Best Regards
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Chambersburg, United States
1 review
5 of 5 bubbles Reviewed December 22, 2013

LOVED this hotel. It was clean, the staff was professional and the food was good, too. We will definitely stay in the Hilton Hotel from now on. Had a wonderful experience. The Hotel was beautifully decorated for Christmas, too.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bruce N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 25, 2013
Dear Valued Guest,

Thank you for sharing your Hilton Baltimore experience. We really hope you are enjoying the holiday season. We hope to see you again next time you visit the Baltimore area.

Yours in hospitality.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Massachusetts
Level Contributor
105 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

The front desk and all staff were super nice, even when the electricity went out for several hours because of a snowstorm. The rooms are very comfortable and seemed quiet (though maybe because the attendees to this conference were especially quiet, as the staff mentioned that during baseball or football games, the place can be crazy). The location, like everything near the Convention Center, is not the best place to stay if you want to explore Baltimore or go to a variety of restaurants, as the area is fairly deserted at night.

Room Tip: You would have to take a cab to any of the higher rated restaurants.
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  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AmyR50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 19, 2013
Dear Valued Guest,

I appreciate your honest review of our hotel. It is always wonderful to hear praise about our fantastic staff. But I am sorry that you experienced a power outage due to the storms in the area. We hope next time you visit, we have better weather for you.

Have a great week and enjoy the Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Level Contributor
179 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed December 18, 2013

stayed at this hotel with family & friends for my nephews wedding in Baltimore.
room was as expected, nice, clean, reasonable size.
asked the front desk when checking in for a roll-away bed for my son, was told 1 would be sent right up & I needed to be in my room to receive it, an hour later still no roll-away, called front desk & was told 1 would be sent right up, waited another 1/2 hour, still no roll-away bed.
my wife looked out in hallway & noticed 1 sitting in the hallway about 10 rooms down.
she went down & rolled it into our room, not the best way to do it.
2nd problem was Saturday night after my nephews wedding, but prior to the reception @ Camden Yards, I went to the front desk asking to have a bottle of champagne sent up to the bride & grooms room that night before mid-night, asked them to charge it to my room, stopped by the front desk 2 more times that night to confirm the champagne would be delivered, was told it was taken care of.
The next morning, Sunday, found out they had delivered the bottle of champagne, but had charged my nephew, the groom, for the bottle, Hilton kind of dropped the ball on that one.
Overall, positive experience, staff was very friendly.

Room Tip: if you want to eat breakfast, do the bed & breakfast option, the restaurant has a decent breakfa...
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  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 19, 2013
Dear Valued Guest,

I appreciate the time you took to provide us with your feedback on TripAdvisor about your recent stay with us. Please accept my apologies for not receiving the rollaway bed in a timley manner as well as the incorrent billing of the amenity requested during your stay with us .It is our goal to consistently provide the highest quality in both product and services, and it is vital to our continued success to know when we have fallen short of our own high standards Please note that your comments were reviewed amongst our supervising team so we can used this as a training tool to better serve our guests in the future .

Thank you again and we appreciate your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, Virginia, United States
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed December 16, 2013

while I was working my husband enjoyed the amenities of the hotel and the Inner Harbor or Baltimore. the hotel is so convenient to all. It is connected to the convention center si you never have to go out doors.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Fran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 19, 2013
Dear Valued Guest,

We appreciate you taking the time to write your review about our hotel. We are glad you found our hotel to be centrally located for your stay! We hope next time you are able to explore the city, and take advantage of the nearby shopping, restaurants and attractions. Thanks again for your comments, we look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed December 13, 2013

This hotel is in the same mold of the newer Hilton hotels I have stayed at. Same layout with the front desk, hotel bar, elevators etc. The service was fine, the room was standard, clean and comfortable. The hotel bar and restaurant attached to the hotel are over priced, but you are paying for convenience. I would recommend this hotel to business travelers, families, sports fans, etc. It seems to fit any type of traveler.

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BrettS2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, December 19, 2013
Dear Valued Guest,

Thank you for sharing your Hilton Baltimore experience on TripAdvisor. Our location is very convenient to Orioles Park at Camden Yards, 1st Mariner Arena, the Light Rail - serving Thurgood Marshall/BWI Airport, M&T Bank Stadium (Home of the Baltimore Ravens), University of Maryland Medical Center as well as many other attractions, businesses and nightlife in Baltimore. We are also the only hotel connected by an enclosed, temperature controlled sky bridge to the Baltimore Convention Center.

We hope to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Baltimore

Property: Hilton Baltimore
Address: 401 West Pratt St, Baltimore, MD 21201-1629
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz and Priceline so you can book your Hilton Baltimore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel

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