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“conference”
Review of Hilton Baltimore

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Hilton Baltimore
Ranked #31 of 67 Hotels in Baltimore
Norfolk, United States
1 review
“conference”
Reviewed October 24, 2013

Clean but internet and breakfast should be included for the $200 price. I feel the location was fantastic but this hotel is not for the average person the only reason i was there was I was in a conference and my school district paid for it. If I were to visit Baltimore in the future I would stay a little further away and take th lightrail in town.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for taking the time to share your experience at the Hilton Baltimore. We will most certainly share your valuable feedback with our team. Please know that our charges for certain amenities are very competitive with other hotels in the area, and we do provide complimentary services such as internet in the lobby, bar and restaurant areas.

We hope to welcome you back in the near future.
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New Orleans, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2013

Our stay at the Hilton, Baltimore was terrific. The staff, rooms... all were excellent. The purpose of our trip was business, however, we were able to relax and enjoy the accommodations. If you want to walk to sporting events, this is definitely the place to be in Baltimore. Fitness center equipment was top notch!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Grace B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for providing us with great feedback regarding your recent stay at the Hilton Baltimore. We appreciate the kind reference about our very clean rooms and our friendly and helpful team members. We thank you for recognizing our great and fantastic team. Our hotel ideal location is second to none, located directly across from Camden Yards and a short walk to the Inner Harbor. We will also share the feedback about the opportunities you experienced with the in room dining order and we apologize for this.
Thank you again, and we hope to welcome you back for a great and enjoyable stay at Hilton Baltimore in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 5 Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed October 23, 2013

Hilton Baltimore is a great place to stay if you have a convention in Baltimore. It is connected to the Baltimore convention centre through covered walkways. It is in the heart of a lot of interesting places in Baltimore. It is right beside Camden Park, the Home of the Orioles and the Ravens. Don't forget to visit the sports museum beside it. The Inner Harbour, where the USS Constellation is displayed, is a few minutes walk away. The Orange line connector bus stops in front of the hotel and can bring you to a lot of places for free. Hop off culvert street and hop on the Purple line bus to get to the Washington monument, University of Baltimore, Baltimore Cathedral etc. For farther places, the train stop is also in the corner.
This is a business hotel made up of two buildings connected by a walkway on the second floor. It is quiet old but well maintained. The elevator in particular looks old. The lobby is spacious with a lot of couches for sitting and meeting people. There is a small pool and gym on the fourth floor. The pool is small that only 2 people can do laps in opposite direction. There is a small bar at the lobby and the Diamond restaurant is on the other building where breakfast is served daily. The spread is basic with breads, fruits, cereals, eggs, bacon and sausage and the food did not change the whole 5 days that we stayed. Notable though is the omelet station.
The rooms are quiet big and they have free seattle's best coffee! The pillows are soft and I always had a good rest. The bathroom looks old but clean. The amenities are basic but I had to request for a shaving kit and toothbrush. I also had to ask for our complimentary water everyday although there is an ice machine and vendo machine for soda and water on every floor. The staff's are nice and overall we had a pleasant stay at this hotel. Will I stay again? Maybe, or maybe we can try the Sheraton or the Marriot just across the street.

Room Tip: You can request for a room closer to the elevator since some rooms can be located all the way to the...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveldoc298573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for sharing your stay at Hilton Baltimore. We agree that we are in a great location with close proximity to the stadiums and Inner Harbor. We will be sharing your comment with our team and the amount of details provided and the recognition of our nice team members. We appreciate your comments and look forward to welcoming you back to Hilton Baltimore!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cecilia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 23, 2013

It is Neanderthal to expect visitors to not have free access to the internet while staying in your hotel. I chose this hotel because it was the "conference hotel". That negotiation with a national education association should have included that courtesy. Many educators attend without assistance for our expenses so this additional fee was a major disappointment. I was even in a "tech" session in a hotel meeting room where there was no internet service provided...an access code was needed, but not given. The food from the Diamond Tavern was okay, but the menu is quite limited and overpriced for what it was. Check out the price of the "mac and cheese"...surprised that it came with nothing else. The staff I dealt with were fine, but there was rarely anyone at the concierge desk. Definitely would choose a different hotel for my next visit to Baltimore.

Stayed October 2013, traveled on business
Helpful?
1 Thank jay h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for choosing the Hilton Baltimore. We want to take the opportunity to thank you for sharing your comments in regards to the cost of internet and your experienced in Diamond Tavern; please know that our prices are very competitive with other hotels in the area, and we will share the feedback with our culinary team. Although we have a price associated with the internet, this service is complementary in our Lobby, Bar, and public areas and we do offer also a complimentary internet service in our Executive Lounge. We apologize that we were not able to make your experience as positive as other attendees that were here during your conference and have provided us with glowing reviews. It is my sincere hope that you will give us the another opportunity to show the excellent service levels we are capable of providing and welcome you back in the near future.
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Southampton, New York
Level 5 Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed October 23, 2013

Loved it. We stayed on the Club floor and enjoyed the entire experience. I room overlooked the baseball stadium which added to the fun. The restaurant has a patio that is adjacent to the entrance to the ballpark. Very exciting to watch the people going to the game. Nice hotel.

Stayed September 2013, traveled with family
Helpful?
1 Thank Shelby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
We really appreciate that you chose the Hilton Baltimore for your recent stay and that you took the time to share your positive experience with other travelers. We thank you for the great feedback and are excited that our team exceeded your expectations and have the opportunity to enjoy our facilities. Please see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso, Texas
Level 5 Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 22, 2013

The Hilton Baltimore is perfectly located. If you are going to the baseball or football stadium, they are walking distance. It is also only a short walk to the inner harbor. The light rail is 2 blocks away, so it is easy access to the airport from there. The hotel itself if very nice. The staff was very friendly and helpful. I would recommend this hotel, and if I return to Baltimore, I would stay there again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Strykk92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for the great TripAdvisor review. I appreciate your valuable feedback and excited you had the opportunity to enjoy the great location. I always like to hear comments about exceptional customer service, and our friendly and helpful team members. I hope to welcome you back to Hilton Baltimore in the near future!

Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland, USA
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2013

Great location, clean hotel, great views of ball park-balcony facing Camden Yards. Quick 10 minute walk to Inner Harbor with many bars and restaurants to choose from.
Only downside is the additional parking fee- something like $38/night.
We did stay here also in December 2012 for a Ravens game and the $38 parking was cheaper than parking on a lot so that had an advantage.

Stayed May 2013, traveled on business
Helpful?
Thank Denise E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linda W, General Manager at Hilton Baltimore, responded to this review, October 26, 2013
Thank you for your review of Hilton Baltimore. We appreciate your comments about our great location, clean hotel, great views. Please know that the pricing for self-parking and valet is the average price among hotels in Baltimore, and will share your feedback with our team. We hope you will be able to return for another enjoyable stay at Hilton Baltimore!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Baltimore

Property: Hilton Baltimore
Address: 401 West Pratt St, Baltimore, MD 21201-1629
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Baltimore
#24 Business Hotel in Baltimore
#26 Romantic Hotel in Baltimore
#29 Family Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Baltimore 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Hilton Baltimore Hotel Baltimore
Hilton Hotel Baltimore
Baltimore Hilton Hotel

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