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“Emerald on the corner of the wharf”

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Inn at Henderson's Wharf
Ranked #2 of 66 Hotels in Baltimore
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Emerald on the corner of the wharf”
5 of 5 bubbles Reviewed February 25, 2013

This hotel was recommended to me by a co-worker who was from the Baltimore area and he felt it would be a nice experience.
Well, what a find this hotel was.
I emailed Shelby several times before checking in and she was most helpful in coordinating and helping with dinner reservations, travel around town and so much more.
On our 1st night there we had a wedding outside our room. We were on the corner and have great views of the harbor and yachts. From sunrise to sunset our view was beautiful.
We were able to walk almost everywhere and that included wonderful restaurants she recommended.
I can only hope everyone has the opportunity to stay here on their visit to Baltimore.
Words alone cannot do honor to the experience of the staff and Shelby is someone the hotel should truly be proud of.
I rarely rate any hotel as excellent because I feel that is an honor reserved for only a few locations. This hotel has achieved that with me.

Room Tip: Ask for the room on the corner by the harbor. There is only one, but I recommend trying to get it.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wesley-Raleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, February 26, 2013
Wesley-Raleigh, we'd like to thank you for writing us a wonderful review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We are so happy to hear that you thoroughly enjoyed your time while staying with us.

From reading over your review, we see that you mentioned how accommodating members of our team were. We are very fortunate to have the opportunity to work with such amazing people. They truly go out of their way to ensure everything is always perfect for our patrons. We'll make sure to pass along the kind comments you made. It will definitely make them happy to hear!

Also, we love your room tip! We know exactly the room you are talking about and it's one of our favorites as well. Thanks for telling others about it!

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take the time out of their day to write a nice review. We hope you realize how much this means and know that this kind gesture doesn't go unnoticed.

If there is ever anything we can do to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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941 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

This was our first time staying in Baltimore. The Inn was suggested by Loyola University. After calling several area hotels, receiving lukewarm reservation staffs, not honoring the "Loyola rate", we finally called the Inn and spoke to "Kirsten". Kristen's enthusiastic recommendation of both the property and the wharf area had us convinced after 2 minutes. Not only did she offer us the "Loyola" rate, parking fees were waived, and a lovely bottle of wine would await our arrival. After making the reservation Kirsten suggested we take advantage of the "BOGO" weekend... We did!
After driving 6.hours from Connecticut we were greeted by another enthusiastic employee, "Raymond". We've stayed in countless properties, national, international, and Raymond has my vote as number one! He maintained his enthusiasm, professionalism and extensive knowledge throughout our weekend stay....we'd come back to Raymond's smile!
Lastly, I would be remiss if I didn't mention "Greg", another employee who handled a minor glitch with a willing smile, that never once had us thinking he was annoyed.
Again, EXEMPLARY!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabbie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, February 25, 2013
Gabbie33, we'd like to thank you for leaving us an incredible review and also for choosing to stay with us during your time in Baltimore. We always welcome visitors from Loyola University! We
are extremely delighted that your overall experience at our hotel was excellent and that you thoroughly enjoyed your time staying with us.

From reading over your review, we see that you mentioned many of our spectacular team members. We are truly fortunate to have the opportunity to work with such wonderful people. Each and every one of them always go above and beyond to ensure our patrons have the best experience. We will certainly make sure to pass along the kind comments you made to them. We know it will make them very happy to hear your thoughtful words!

We want to thank you for sharing your experience with us and the TripAdvisor community. We truly appreciate when guests take the time to write a nice review. We hope you realize how much this means and know that this kind gesture doesn't go unnoticed.

If there is ever anything we can do to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 12, 2013

Trips to Baltimore have become a necessity because of health issues and treatment at Johns Hopkins. The most recent trip necessitated an overnight stay and after a little research, I discovered the Inn at Henderson's Wharf. I booked directly through the hotel, spoke to the reservations manager, who was very helpful with information about the area, shuttle to the hospital, check-in and out times, etc. Rooms are comfortable, updated, very nice amenities, lovely selection of teas and coffee, and a complimentary bottle of wine. Bed was very comfortable (maybe a little too soft for me, but husband loved it). Overall, lovely room, nice view of garden, which we requested for privacy. Other rooms overlook the harbor, and there is a public space outside, so maybe not for everyone. The complimentary breakfast was very nice, a much more appetizing selection that typical comp. breakfast fare. Would also be remiss in not mentioning staff, who were ALL extremely friendly, helpful and went out of their way to assist us, even the shuttle drivers. All in all, returning to the room was a perfect way to end a not so pleasant day at Hopkins. We will be returning, hopefully next time for a real vacation. Just a note, one of the reviews refers to the Inn as a motel. It may be small, just around 36 rooms, but it is definitely NOT a motel.

Room Tip: Harbor side offers better views, garden view is more private.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariele576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, February 13, 2013
Mariele576, we'd like to thank you for writing us an amazing review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We're extremely delighted to hear that you felt your stay at our hotel was exceptional and that our accommodations made things a bit easier for you while traveling to Johns Hopkins.

We get several guests who choose to stay with us when frequenting Johns Hopkins. Many of these patrons love the relaxing environment that our location provides, as well as the numerous amenities that we offer that can make a difficult time a bit easier and relaxing.

We want to thank you for sharing your experience with us and the TripAdvisor community. We really appreciate when guests take the time out of their day to leave us an incredible review. We hope you realize how this means and know that this kind gesture doesn't go unnoticed.

If there is ever anything we can do to accommodate you in a future visit to our hotel, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you back soon! (Hopefully for a vacation!)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Virginia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 1, 2013 via mobile

Some serious health issues are causing us to travel to Johns Hopkins every month for a couple days. This motel was on the list provided by the hospital and was initially chosen for the convenience of the location and shuttle service. We will return again for that and much more. The hotel staff was warm and welcoming. The room quiet and comfortable. We loved the bottle of wine and teas and water in the room. Our bed was very comfortable. (Ok - not as comfortable as a king sleep number in a Hilton hotel but very good overall.). In the midst of some very un-fun days we received serious pleasure from our stay. It was fun to walk to our restaurant along cobblestones streets and return to a very welcoming room. I don't understand previous reviews. This place is wonderful.

Stayed January 2013, traveled on business
Helpful?
1 Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, February 2, 2013
Deborah M, we'd like to thank you for leaving us a thoughtful review, and we'd also like to thank you for your continuous patronage. We hope that whatever health concerns are bringing you to our location are quickly resolved, and that you'll soon be able to come visit us for the purpose of just relaxing.

We are glad to hear that we were able to make some difficult times for you a bit easier. If there is ever anything we can do to accommodate you in a future stay with us, please let us know.

Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

We have stayed at the Inn at Henderson's Wharf twice now. It is a lovely property in a lovely location. It is close enough to walk everywhere, but away from the noise of Fell's Point. I loved that breakfast had plenty of glutten free options and enough protein. They have access to a gym, but who needs it when you can take a nice run or walk along the harbor? Great get away!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, February 2, 2013
Sally S, we'd like to thank you for leaving us a wonderful review, and we'd also like to thank you for your continuous patronage to our hotel. We love hearing about first-time guests making a return trip to our location. We are delighted to hear that you thoroughly enjoyed your second stay with us.

From reading over your review, we see you mentioned how conveniently located our hotel is to all of Fell's Point's many attractions. We feel that this is one of the greatest aspects of our hotel, and we're happy to see that you think so too! We couldn't agree with you more about taking a nice walk or jog around the harbor. It's too beautiful not to!

We want to thank you for sharing your experience with us and the TripAdvisor community. It truly means a lot to us when guests take the time out of their day to leave us a spectacular review. We hope you realize how much we appreciate this and know that this kind gesture doesn't go unnoticed.

If there is ever anything we can do to accommodate you in a future visit to our location, please don't hesitate to contact us. We're here for you!

Thank you, and we look forward to seeing you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Shade, New Jersey
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

We stayed at Henderson's Wharf Inn in June and were so impressed that we returned in December. My husband purchased one of the special packages offered through Harbor Magic, and we looked forward to our stay. As with our first visit, the gentleman at the front desk was warm and welcoming, and the room was lovely. We received a bottle of wine, eggnog and truffles and a box of Godiva chocolates as part of our package. We were also to receive two tickets to the "Famous Hot Cocoa Bar," but during the two days we were there we never saw a hot cocoa bar. Sadly, we will never know why the cocoa bar is so famous because when we asked at the desk we were told that the cocoa bar was set up for about an hour and a half in the afternoon, and we had missed it. It would have been helpful to know in advance that there was limited availability for this part of the package. The continental breakfast was just ok this time. On our previous visit, the breakfast items were replenished quickly, but on this visit, we had to stand by the doorway of the service area to request plates, silverware, and milk. The loaves of coffee cake/bread were not replenished on either morning, and the woman clearing the tables whisked in and out so quickly we were unable to get her attention to ask for more bread. Had it been close to 10:00 a.m. I would have assumed that nothing was being refilled because it was almost time for breakfast to be over, but we were in the lobby well before 10:00. The destination fee, which was not mentioned when we booked our previous trip, was now explained in writing in a folder on the desk in our room. That doesn't make it any more palatable, especially when many hotels we've visited do not charge such a fee, and simple amenities such as a daily newspaper , Wi-Fi, and bottled water are included in the room rate. There were two bottles of Fiji water in our refrigerator. They were not replaced on the second day of our visit, and had we requested two more bottles we would have been charged $5 per bottle, even though, according to the explanation regarding destination fees, water is included in that charge. Therefore, two destination fees should equal two bottles of water per day. Also included in the destination fee is use of the gym/pool. However, these facilities are not on the premises; they are at another location. We did not open the Godiva chocolate until we returned home, and many of the chocolates in the box were that whitish color of out-of-date candy, and they went into the trash. The first time we stayed at this Inn we felt pampered; this time, not so much.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rsf5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, January 30, 2013
rsf5, we'd like to thank you taking the time to leave us your feedback during your time at our hotel. From reading over your review, we see that there were numerous issues that you had while staying with us.

We want apologize for the failure to communicate the time of the Cocoa Bar prior to your arrival. We understand that this was a vital part of your package, and we always want our guests to experience all that our Inn has to offer.

Furthermore, we take great pride in the quality of our breakfast, for which we receive some of our greatest feedback. We will speak with the staff about the necessity of replenishing the buffet and the timeliness of doing so.

You made mention to our destination fee in your review. We never intend for the destination fee to be viewed negatively, as we build great value into the package. If a guest is not able to utilize the components of the package, we gladly waive the fee. While the beautiful MAC Fitness Center is not on premise, we do offer shuttle service there, and we have our own gym on property.

We have chosen to offer Godiva Chocolates as part of our package due to their reputation of offering the finest chocolates. These chocolates were actually purchased from the Godiva store earlier that morning. I will speak directly with them in regard to this specific incident. Please rest assured that this is as unacceptable to us as it is to you.

We have reached out to you on TripAdvisor in hopes of speaking with you directly about your experience. We truly appreciate you taking the time to voice your concerns, and we look forward to making things right.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elysburg, Pennsylvania
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 28, 2013

We just returned from our semi annual weekend in Baltimore, particularly Fell's Point. The Inn and its staff, continue to maintain the warm welcome we have come to expect during our stay. Its location on the marina is soothing for one's soul, the rooms are large and comfortable and the amenities numerous. The booked room includes free parking in an accessible lot and usually a bottle of wine, free wifi and breakfast. Being so close to some wonderful bars and restaurants is a bonus in itself. Every time we leave the Inn, I swear I am not going to wait 6 months to come back, love this place!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ava0141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarborMagicHotels, Public Relations Manager at Inn at Henderson's Wharf, responded to this review, January 29, 2013
ava0141, we'd like to thank you for writing us a great review and we'd also like to thank you for choosing to stay with us during your time in Baltimore. We're delighted to hear that you had an incredible time while staying at our hotel.

From reading over your review we see you mentioned our wonderful staff. We are truly fortunate to have the opportunity to work with such amazing people. They are always striving to ensure that the guest experience is top-notch. We'll be sure to pass along the kind comments you made. We are certain it will make them very happy to hear.

We want to thank you for sharing with us and the TripAdvisor community on your stay. We really appreciate when guests take the time out of their day to leave us a thoughtful review. We hope you realize how much this means to us, and know that this kind gesture doesn't go unnoticed.

If there is ever anything we can do to accommodate you in a future visit to our hotel, please don't hesitate to contact us. We're here for you!

Thank you, we look forward to seeing you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at Henderson's Wharf

Property: Inn at Henderson's Wharf
Address: 1000 Fell St, Baltimore, MD 21231
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Family Hotel in Baltimore
#1 Romantic Hotel in Baltimore
#2 Business Hotel in Baltimore
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Inn at Henderson's Wharf 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Henderson`s Wharf Hotel Baltimore
Hendersons Wharf Hotel
Hendersons Wharf Baltimore

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