Given that this is in a Renaissance Hotel (and priced accordingly), it's shocking how bad this place is. The crab soup is unappetizing on all counts. Food preparation is the greatest shortcoming: it's just not competent. The decor resembles a hotel renovating its real restaurant and making-do by putting tables in a big empty room. Service was OK, but I noticed that the waitress did not stop by to ask how the meal was. She's an insider, after all! The place was next-to-empty when we were there. They just need to start over.