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“Convenient, clean,comfortable”

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Hilton Garden Inn Baltimore Inner Harbor
Ranked #14 of 66 Hotels in Baltimore
Certificate of Excellence
York
Level Contributor
236 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
“Convenient, clean,comfortable”
Reviewed February 3, 2014

This hotel is a very safe choice for an Inner Harbor stay. Close and convenient to both the Harbor attractions as well as Fell's Point. Spacious, updated rooms for a city hotel. Reasonably priced as well. Would definitely stay again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pcyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, February 5, 2014
Thanks so much for such wonderful feedback following your visit to the Hilton Garden Inn Baltimore Inner Harbor! I am pleased you enjoyed the service and fantastic hotel rooms so much. I look forward to sharing your review with the hotel team members and we hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,074 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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English first
Scottsdale, Arizona
Level Contributor
4 reviews
Reviewed January 31, 2014

Very comfortable rooms and bed; good location. Only downside this trip was zippo service at breakfast. Even though it was a buffet, no one brought water or even the bill (had a coupon). Had to get my own place setting. Food was good (grumpy omelet maker, but whatever!). Note: Valet parked and it took 25 minutes at 7:45 am to get the car.

  • Stayed January 2014, traveled on business
    • Value
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bruce A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, February 5, 2014
Thank you for sharing feedback following your visit to Baltimore. I am pleased you enjoyed the hotel and location so much! I am very sorry that the breakfast service was not indicative of our premium service provided and I appreciate you letting me know. I have shared this feedback with the manager for follow-up. Again, thank you and we hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
Reviewed January 29, 2014

This hotel is close to the best part of the city. We have stayed several times and have found it to be comfortable, clean, and friendly. At this price point, and level of service, I feel that breakfast should be included, but that is just a personal observation.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, United States
1 review
Reviewed January 24, 2014

I could see the inner harbor from my room & it is within walking distance to many restaurants. The on-site restaurant is convenient with decent food & great service, but is a typical Hilton Garden Inn no frills restaurant. A big plus is that the hotel is attached to the Maryland Athletic Club & it is free to hotel guests. There is a movie theater next door & lots of shopping close by. Every employee was very friendly & helpful. In summary...if you've stayed at Hilton Garden Inns in the past, this hotel is what you would expect with the added bonus of an ideal downtown location with premiere restaurants, shopping, fitness & entertainment a few steps away.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, February 5, 2014
Thank you for taking the time to share details of your recent visit to Baltimore. I am pleased you enjoyed the hotel and team so much. The Harbor East location certainly can't be beat! I look forward to sharing your comments with the team members and we hope to welcome you back in the future to the Hilton Garden Inn Baltimore Inner Harbor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, United States
1 review
Reviewed January 17, 2014

Fantastic hotel. Helpful staff. Check in process was seamless and very fast. Clean rooms, well furnished and comfortable. Fitness facility is over the top. I really enjoyed being able to use this fitness facility. It was a good way to start my day. The staff treated me as if I were a regular member. The equipment was well maintained. Great location. Easy to get to local restaurants. Overall, a great place to stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, January 24, 2014
I am thrilled that you enjoyed your visit so much to the Hilton Garden Inn Baltimore Inner Harbor! The team has been very focused on ensuring all guests have perfect visits and I am pleased you enjoyed the service you received so much. The Harbor East location with access to MAC is certainly fantastic - its great that you took advantage. Thank you again and we hope to welcome you back for future visits!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntingdon, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 13, 2014

Despite a rather rainy 3 days, DW and I enjoyed our stay in this close to inner-harbor property. Probably the most impressive feature of the hotel is the friendliness of the staff. From the check in counter to the housekeeping crew, everyone was cheerful and eager to assist. Our parking bill for the 3 days was $69 at the parking garage adjacent to the hotel. Valet service is available for a higher fee. There is a Starbuck's next door to the hotel, and a CVS Pharmacy is around the corner for those who forget anything. Guests have free access to the attached health club, and the gymasium is huge and certainly very well equipped!! Room features were saatisfactory but not exception by any means. Overall, a solid property and good place to stay.

  • Stayed January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Groovey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, January 24, 2014
Thank you very much for taking the time to share feedback following your visit to Baltimore. I am pleased you enjoyed the service so much. The Harbor East location certainly can't be beat. I look forward to sharing your comments on Monday morning during our team huddle and we hope to welcome you back to the Hilton Garden Inn Baltimore Inner Harbor in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed January 13, 2014

Clean and appeared recently updated, but ventilation system was very noisy and could not be turned off, ventilation cover was coming off the wall, TV did not work, iron was broken. I've generally had good luck with Garden Inns; this was an exception.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review, January 15, 2014
Thank you for taking time to share details of your visit. I am very sorry this occurred as the deficient items are absolutely not indicative of our product or service. I have shared your comments with the department heads for re-training with their teams to ensure the service we provide is excellent. Again, thank you for letting me know and I hope we can welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Property: Hilton Garden Inn Baltimore Inner Harbor
Address: 625 President St, Baltimore, MD 21202-4472
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Baltimore
#9 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore

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