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“Horrible night's sleep”

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Hilton Garden Inn Baltimore Inner Harbor
Ranked #11 of 67 Hotels in Baltimore
Certificate of Excellence
Reviewed May 19, 2013

The location is good, and compared to the Four Seasons and Marriott hotels across the street, this looked like a great price for the Harbor East location in Baltimore. Valet parking is chaotic. Be warned that there is rooftop access from the non-smoking floor we were on (8th, I think), where very loud, smoking and drinking guests held an all night bachelor party. As a Hilton Rewards member I had pre-requested a quiet location. When I complained in the morning (after a fire alarm evacuation--probably the "non-smokers" on my floor) I was offered a slightly discounted price, but not a free stay, which is what I expected, especially since I am a long-time loyalty program member. Loyal no more.

Room Tip: Stay away from the rooftop access corridor.
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  • Stayed: May 2013, traveled as a couple
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Thank Nancy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this reviewResponded May 21, 2013

Thank you for your review. I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will give us another shot the next time you are in the area. We are eager to make your stay with us the best hotel experience you've ever had.

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868 - 874 of 1,130 reviews

Reviewed May 14, 2013

The Hilton Garden Inn Baltimore Inner Harbor is actually in Harbor East.A great location if you are doing the Inner Harbor or a Ravens or Orioles game. Walkable to both. Also walkable to Fells Point and Little Italy. Harbor East is a great new area of the city.

  • Stayed: July 2012, traveled as a couple
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Thank Billhess61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

Wtih more than 100 nights/year as a business traveler to the Baltimore area, I can confidently and whole-heartedly say, " This hotel is ideally located, extremely well managed, and truly interested in making each and every stay a superb experience". Book your next Baltimore say here.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Christopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2013

I gave this hotel five stars for the following reasons: 1)clean, 2)duvets on the beds (so you don't have to contend with a disgusting bedspread) 3) great gym (also has a lap pool and a hot/sauna room) 4) the food is actually quite good at the restaurant (breakfast & lunch), and the staff was very friendly. There are many good restaurants you can get to by cab as well.

Room Tip: If you want a quick continental breakfast, stay on the executive floor. It just makes life easier w...
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  • Stayed: May 2013, traveled on business
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1  Thank Moreland5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

The rooms and hotel were very well furnished and comfortable, but the room was quite small. The bathroom doors nearly touched the closet and made the entryway single occupant only. The service was good and the staff were friendly, overall. I'd definitely stay here again.

Room Tip: Bayside view is quite nice
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  • Stayed: May 2013, traveled on business
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Thank Gerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

Enjoyed our stay at this hotel. Had a great room with a partial harbor view and even though it was near traffic our room was quiet and we were able to have a good night sleep. Very comfortable beds! We always try to stay here since it is a very easy walk to the Pier Six Pavilion for any concert you would attend. We were in town for the Foreigner concert and this hotel is always our first choice. Also, easy access to the parking garage and since it is connected to the hotel you don't have to worry about crossing the streets or walking in bad weather with your luggage. If you want a really good experience for a good rate in Baltimore within waking distance to the harbor I highly suggest the Hilton Garden Inn.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Jeffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delens, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this reviewResponded May 15, 2013

We appreciate the time you took to share details of your recent visit to Baltimore. It certainly is a fantastic location for Pier Six concerts - just across the street! Thank you again and we look forward to welcoming you back to the Hilton Garden Inn Baltimore Inner Harbor for your next concert!

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Reviewed May 4, 2013

We stayed at the Inner Harbor Hilton Garden Inn because we were going to see Foreigner at Pier 6 Pavilion. It was pretty much a typical Hilton Garden Inn. the room was a bit small, but had 2 full beds, a microwave and mini fridge. The bathroom was also small. The furnishings are a bit dated, but seem to be well maintained. Everything was very clean. The beds had an assortment of pillows, which I always like, as I am a bit picky about my pillow. There was a poster at the elevator indicating that they are in the process of renovating some floors. They haven't yet put in the new style lobby that Hilton is requiring of all their hotels.

Room Tip: Our room (1030) had a nice view of a lovely courtyard and fountain.
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  • Stayed: May 2013, traveled as a couple
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Thank worldtravelfreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 President St, Baltimore, MD 21202-4472
Phone Number:
Location: United States > Maryland > Baltimore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Baltimore
#15 Romantic Hotel in Baltimore
Price Range: $125 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore

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