Monica was awesome. She explained everything, in detail, and in case I got overwhelemed, sent me to my room with a map and several sheets of paper describing Easter breakfasts in the area). I arrived at 10:30am and my room was ready. We were all astounded. But then we found out that Tripadvisor did not pay for the pet fee even though I confirmed several times with the rep that it was paid. Anyway, the room was ready at 10:30 am, several hours prior to check-in time. Yay!
First sensation upon entering my room: cleaning smells, chemicals, deodorizer. BUT the room was several hours prior to normal check-in, so I didn't mind. Chemicals dissipated after a couple of hours. Gorgeous views, imbecile room. I couldn't find THE BLACK-OUT CURTAINS so I called the front desk. A guy answered, and told me where they were. It sounded like he answered a lot of those kinds of calls. I almost hung up but I heard, "Is everything else all right with your room?" That was very cool. He still wanted to make sure everything else was all right. He didn't need to ask that question at all, and we'd both be happy. But he asked it. And I said, "It's perfect." End of conversation. I went to an Indian Restaurant (awesome, too, btw) and brought the food back, only to find it lacked silverware or plates. I asked the same front-desk guy for a bowl and spoon. He said, "I'll get it right away." He walked away 2 paces, turned back and asked, "It there anything else you need?" It was like he was searching me for a problem so that he could fix it. This guy is definitely made out for hospitality. Unfortunately for us, he'll probably end up a brain surgeon. The good ones always do.
Exercise room made me laugh. I should have researched it more. 3 cardiovascular machines. I had planned on walking Astoria instead of driving it. I didn't need cardiovascular machines, I needed weights. There weren't any. And the swimming pool was what you expect from a hotel... "made for families and not for atheletes." But that's cool. I saw families enjoying it during my stay. Everything was clean and orderly.
River front trail was nice, just outside the hotel. Trolly was nice, but finished at 6pm when I was only beginning. If I had more time, I would have taken advantage of it. $2 for round trip/all day actually. It stops right outside the hotel.
And Veteran's Memorial for Veterans who were also connected to the sea. That's right outside, too. Very nice.
Grass was mowed and well-cared for, though the rain made the ground quite soggy. The grass, of course, alleviated much of it. I appreciated it. My pug appreciated it even more.
Restaurants at a 10 minute walk away, or 2 minutes by car. Very convenient.
Then came BREAKFAST. This is my "but" about the whole thing. I walked into the dining room and saw all the tables adorned with tulips. Beautiful and inviting and they definitely put thought into this. Then I came upon the scrambled eggs. A half-pan of scrambled eggs that appeared to have been broiled after being cooked. There were black spots on top of the eggs. The sausages were turkey-sausages which I very much appreciated, but they were crispy. Crispy as in you-need-a-knife-to-cut-them crispy. All of the gorgeous juices were burned away. Biscuits and gravy were standard, hotel-fare. My cooked breakfast was, in a word, TERRIBLE. Capital letters and all. There is no comparison. No one with authority should have let that cooked food out.
Here's my other "but". They had everything else, in perfect order and perfect condition: cereals, milk, juices, fruit, breads, bagels, on-demand pancake-maker, sauces, condiments, ... impeccable in that regard. Coffee was delicious. Scenery fabulous.. They expanded their dining room. No standing against walls, or eating in the lobby any more.
An extremely high-priced hotel for me, individually. $175 for one night. But it was a once-in-a-lifetime treat I was giving myself. I love the place and will go back. But the chef should be taught about how things are supposed to be made. It's a chain, so the chef should have had proper training.
I gave it a rating of 5. The chef's "but" really wasn't too big a deal compared to the whole experience.
- Official Description (provided by the hotel):
- The all non smoking Holiday Inn Express Hotel & Suites Astoria is set on the banks of the Mighty Columbia River, offering spectacular, unobstructed views, and comfortable accommodations. Hotel features include, free Hi-Speed Wireless Internet, free local phone calls, and Complimentary Hot Express Start Breakfast, We have also created the world's best tasting cinnamon roll. Visit Astoria Oregon, the oldest American settlement west of the Rocky Mountains, and Stay Smart at the Holiday Inn Express Hotel & Suites Astoria. . ... more less
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- Also Known As:
- Holiday Inn Express And Suites Astoria Hotel Astoria
- Holiday Inn Express Astoria
- Holiday Inn Astoria