We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Less than satisfied”

Otaki Japanese Steakhouse
Ranked #235 of 2,132 Restaurants in Jacksonville
Price range: $30 - $30
Cuisines: Japanese, Steakhouse
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 14, 2011

The food was ok. I was a bit pricey. I had an issue with a gift certificate for the restaurant that they refused to accept. Lets just say the way they handled it was definately not customer service. The manager actually argued with us about the gift certificate in the middle of the dinning room in front of all the customers. She blamed everyone she could possibly think of. In my opinion she should have just honored it instead of making a scene in front of her patrons. There are just too many other good japanese hibachi restaurants in Jacksonville to go to instead of this one.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank jax_restaurant_rvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (36)
Traveler rating
Traveler type
Time of year

36 - 36 of 36 reviews

Travelers who viewed Otaki Japanese Steakhouse also viewed


Been to Otaki Japanese Steakhouse? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing