The good: The Courtyard Butler Boulevard is a very convenient location; a ten-minute drive from downtown, St. John's Town Center shopping, University of North Florida, and Mayo Clinic. The hotel parking lot is well-lit. The lobby has a full bar, breakfast made-to-order, salads/soup/sandwiches, a coffee barista, and a snack shop that's well stocked. The lobby are is beautifully decorated, and the pool area is very inviting. Internet is free.
The bad: Service is sub-par; the hotel clerk acted disinterested at check-in, actually texting during our transaction, and the guy behind the bar area wasn't unfriendly but didn't go out of his way to be courteous, either. The room decor is dated, the shower was tiled and growing mold in several places, and the fixtures in the bathroom and shower were very old, with a powdery coating from aging and/or hard water build-up. The carpets were disgustingly dirty; after showering, I put on white socks and by the time I retired for the night an hour later they were almost black on the bottom. Gross. The air-condition is controlled on the wall, however, the unit sits under the window and is very loud; likely designed to mask hallway noise - walls are very thin and elevator/ice maker/nearby room noise were barely muffled when the air was off.
A decent hotel for a decent price if you purchase your room on a discount site (I did), but I definitely wouldn't pay the rack-room rate or go out of my way to choose this particular hotel...there are just too many other (better) options in the area.
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- Also Known As:
- Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
- Jacksonville Courtyard
- Jacksonville Marriott