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Reviews (279)
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All reviewscinnamon rollsfront desknice lobbybreakfast was excellentnice hotelcheck in was a breezefree breakfastcomfy bedstayed here for one nightshort drivestaff was very friendly and helpfuldefinitely stay here againgreat place to staythe breakfast areaparking lotelevatorcruise
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6 - 11 of 279 reviews
Reviewed March 4, 2018

While allowed to check in a couple hours early, the woman at the check in desk was not friendly AT All. Would have rated a 5 with the exception of the “cool reception” at check in. A little later, we asked if there was a map of the local area and didn’t even get a verbal response. A shake of the head “no” is all we got. The room and hotel itself are clean and up to date. Took an Executive King Bed room – large with a small kitchen area (fridge/microwave sink and some cupboards. Nice sitting area with a couch and chair. Good work station area. Wi Fi excellent. Holiday Inn has done something to improve their Wi Fi capacity. Hotel is quiet. Within driving distance of restaurants etc. Outside pool.

  • Stayed: January 2018, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Rie760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017

Stayed 2 nights here to visit family and do some shopping. Very clean, the most comfy bed,spacious rooms, free breakfast (Don't miss the cinnamon rolls!!) all for a very reasonable price. Quick access to I-95, about 10 mins from St. Johns Town Center for shopping. Probably 15 mins to downtown. Austin at the check in desk was terrific. Very helpful, welcoming, informative. Especially helpful when roudy teens were running the halls at night. We made one call to the desk and the problem was handled. The pool area looks nice, I did not see a hot tub. We would not hesitate to stay again.

Room Tip: A bit of road noise from the highway during peak traffic hours. Didn't keep us awake during the night. South side rooms may decrease that.
  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Service
Thank Dit500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2017

In town for a family guy trip. Check-in was a breeze. Friendly desk clerk.Very clean lobby and rooms. Did not use restaurant. Quiet hallways and elevator. Checkout was easy and was truly impressed. Will stay here if in town again. Thanks!!

  • Stayed: October 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank kppisces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, Front Office Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this reviewResponded October 30, 2017

Thank you for your feedback. We are happy to here that you enjoyed your stay with us. Maybe on your next trip you can take advantage of our breakfast. We look forward to your return trip to the area. Once again thank you.

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Reviewed October 14, 2017

Nice quiet area, nice parking lot (parking is free), nice lobby, nice pool, nice clean restrooms by the pool, nice staff, nice clean room, nice free breakfast (Wow!). Our kid loved it. We loved it! I like the style inside and out. The two double beds were very comfy with comfy pillows. We will be back!

  • Stayed: October 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Neexxxt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this reviewResponded October 16, 2017

Thank you for your feedback. It is great to hear that you enjoyed your stay with us and we look forward to your next trip to the area.

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Reviewed October 3, 2017

The rooms were clean and inviting. The bed was fantastic. The pool is small, but was clean and served its intended purpose. Breakfast was likely what you'd expect, not a 5-star offering, but a great way to start the day, nonetheless. The staff is great! No bar and limited offerings at the 'store'. It was .2 miles from the office I was visiting, so the location was great fro me. Jacksonville beach was about 11 miles, I believe, and the beach is beautiful. Good restaurants and a great all-around vibe. You can't miss. Travel safely!

Room Tip: It was a bit 'busy', but there are many groups in town helping with hurricane damage.
  • Stayed: September 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank d_s_1442017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this reviewResponded October 9, 2017

Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We hope that you choose us again in the future for any travel accommodations you may need in the area.

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