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“Staying here was just fine”

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Holiday Inn Express Hotel & Suites Jacksonville South
Ranked #54 of 132 Hotels in Jacksonville
Peoria, Arizona
Level Contributor
92 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Staying here was just fine”
4 of 5 bubbles Reviewed November 9, 2013

Hubby and I were in JAX for one night and just needed a quiet comfortable clean place to sleep. This Holiday Inn suited our needs just fine. Our check in process went smoothly and we were pleased the room had a good sized mini-fridge, flat screen teevee, clean sheets and roomy bathroom. It was well above bare bones accommodations. The complimentary breakfast was pretty standard fare, but perfectly adequate.

Stayed November 2013, traveled as a couple
Helpful?
Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    119
    83
    42
    9
    6
See reviews for
58
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102
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2013

This hotel was very nice to be a three star. I was in town for a wedding and we have most of the family at the Marriott across the street. Those family members liked our hotel better. The staff were friendly. The rooms spacious and clean, which is number one for me because I am a neat freak. The complimentary breakfast was nice the staff even let my family at the other hotel come and eat with us. Overall an excellent hotel experience. Location could be better, but that part of Jacksonville was confusing anyway.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kia8613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livingston nj
Level Contributor
476 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed July 27, 2013

As you read other reviews you will get an accurate assessment of this very good hotel.

But this review will focus on their support when a problem occured that was not of their making.

During our stay workers on the road or a nearby property cut the electrical wires which resulted in most but not all of the hotel losing power.

I was not well and needed to rest in a room prior to my wife and I getting dressed to attend a wedding.

Although there were very few rooms available with power the manager a lovely lady from Croatia arranged for us to use another room to rest and to get dressed. Without her actions it would not have been possible for me to rest to overcome my illness and to be able to attend the wedding.,

When we checked out the front desk clerk apologized for the inconvenience and adjusted our bill.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 19, 2013 via mobile

Not bad but not what we expected. My son found hair in the bath tub(lot) that didn't help but when you look at the price and short stay good one. Everyone has their say!
Quality of motel. Bed OK. Need to update washroom please.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shan-Mini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review, July 22, 2013
Dear Rajcot,
I would like to apologize for your inconvenience during your last stay with us. I appreciate you letting us know so we have an opportunity to review and correct the issues that occurred. I have shared your comments with our Housekeeping Department to make sure this would not reoccur. Just OK is not a goal we are trying to reach and I hope you give us another opportunity to exceed your expectations.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, AZ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

I just completed a two night (Friday / Saturday). Its a nice property is a quiet business park area. There were a couple of groups staying at the hotel, but that did not cause any issues. There is plenty of parking and the rooms and lobby are well maintained. Breakfast was typical Holiday Inn Express food, but was hot and fresh will adequate seating. Only minor issue is that the internet is quite slow.

Room Tip: Ask for a room that does not have a connecting door to an adjoining room.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lhrflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond Hill
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 26, 2013

This Hotel is very clean, with professional and excellent staff members. This hotel also offers a wide assortment of breakfast items which are fresh and clean. Nice lobby and great location for business travelers.
Great Job!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review, June 27, 2013
Thank you Mike F for taking your time to write a review about us. I am glad to hear your kind words and happy to see you as a returning customer. We are in the process of upgrading our lobby to be even greater. On our next visit to Jacksonville please stop by and let us know what you think! Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Augusta
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

The hotel is on very nice area next to many other hotels. Dave&Busters is on walking distance. The hotel is very new or recently renovated. Clean large rooms. Breakfast is the standard Express service. They have a very nice outdoor pool, you can even do some lap swimming. My trip was a business trip, but I would stay there for vacation night and my wife would like it also. The only negative side is the poor quality of shampoo, you get dandruff if you use it. Standard issue HI shampoo.

Room Tip: I had ground floor - no problem
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Herramatka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RiinaK, General Manager at Holiday Inn Express Hotel & Suites Jacksonville South, responded to this review, June 27, 2013
Thank you Herramatka for taking your time to write us a review. We are happy to hear that you had such a wonderful stay with us and we sure hope on your vacation trip to Jacksonville you will stay with us. Kiitos!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Jacksonville South

Property: Holiday Inn Express Hotel & Suites Jacksonville South
Address: 4675 Salisbury Rd, Jacksonville, FL 32256-6129
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Jacksonville
#29 Romantic Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Jacksonville South 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Jacksonville-South is an award wining hotel located off I-95 at exit 344 (J. Turner Butler BLVD) in South Jacksonville. We are the closest Holiday Inn Express Hotel to downtown Jacksonville. Our 100 % non smoking hotel is ideal for business or pleasure, as we provide what is important; comfort and fashionable furnishings. if you are here for business, this hotel is located within close proximity to companies such as Merrill Lynch, Bank of America, Citigroup, Blue Cross & Blue Shield and Mayo Clinic. If you are here for pleasure, visit the beaches, the City of Jacksonville, watch the Jacksonville Jaguars play at Alltel Stadium, go shopping at St. Johns Town Center Mall or visit one of our many universities like Jacksonville University, Edward Waters College, or the University of North Florida. Our beautiful hotel and suites feature complimentary high speed wireless Internet access, a deluxe continental breakfast, enjoy a workout in our fitness center on a treadmill, life cycle, stair stepper or weight station. We have a USA Today newspaper available to you every weekday. Enjoy our freshly baked Otis Spunkmeyer cookies in the evening. The best way to unwind is to simply relax in our outdoor pool. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Express Jacksonville
Jacksonville Holiday Inn
Holiday Inn Jacksonville

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