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“Hampton Visit” 5 of 5 bubbles
Review of Hampton Inn Jacksonville Downtown I-95

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Hampton Inn Jacksonville Downtown I-95
Ranked #15 of 132 Hotels in Jacksonville
Tallahassee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Hampton Visit”
5 of 5 bubbles Reviewed July 9, 2013

This is an excellent place to stay while visiting Jacksonville. It is centrally located and was very clean. The staff was extra friendly and helpful. I would recommend staying here and I will return in the future.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Eydie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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841 reviews from our community

Traveler rating
    437
    236
    100
    45
    23
See reviews for
234
153
45
294
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sarasota, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

We just were there for a business trip, and the hotel had all the basics perfect: clean, up to date room and furnishings, friendly service, very reasonable rates (with tax, $111 a nite for our discounted rate, 2 Queens) and a complete, varied breakfast buffet included.

They even provided freshly baked cookies each afternoon, kept popcorn popping in the lobby, and happily let us check out late (2 pm). I love the Hampton Inn.

Stayed June 2013, traveled on business
Helpful?
1 Thank Maureen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred B, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review, August 14, 2013
Hi Maureen,

Thank you so much for letting us know of your experience last month. It’s what we are here for. We know that travelers have a choice when selecting a hotel to call home during their travel needs. We are always honored when they place their trust in us. We strive to be nothing but the best. If you are ever back in the Jacksonville area, we hope that we can welcome you home once again.

Please let me know if I can ever be of assistance.

Respectfully,

- Fred
Front Office Manager
fred.bollard@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed July 1, 2013

This is an average moderate priced hotel that is very clean and the staff is friendly. There is free breakfast in the mronig from 6:00-10:00. The hotel is at a great location to downtown and right off the highway

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

This hotel has a good locaton and clean room, but don't try to adjust the temp, thermostat is just for show. Nice breakfast and friendly staff. I only stayed for one night on business but would do so again. Within walking distance to a few restaurants and things to see, pretty view of night time skyline.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred B, Guest Relations Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review, August 12, 2013
Hi Tina,

We greatly appreciate you taking the time to provide your feed back about your recent experience that you had at the hotel. Rest assured that we take your comments very seriously and we know that feed back from our guests lets us know how to improve. If you ever come back to the Jacksonville area, we would love the chance to welcome your back to our hotel.

Please contact me if I can ever be of service!

Respectfully,

- Fred

Front Office Manager, Sales Coordinator
fred.bollard@hilton.com
(904) 396-7770
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 25, 2013

This is a very good hotel. My visit was strictly business in the downtown area. I would definitely stay again. There are plenty of places to eat in the surrounding area and though I did not have an opportunity to explore, I'm sure there are many things to do as well.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kyle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rcrooks, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review, June 26, 2013
Thank you for taking the time to review us on Trip Advisor. Your comments are very important to us. We are so happy to hear that you had a great stay with us. We hope to see you again.

Thank you,

Chris Monroe
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 24, 2013

I'll start by saying a left an extremely expensive dress coat and shirt in the hotel. I did not notice that I did this until I returned home the next day. I called the hotel thinking there was no way I would see this jacket and shirt again. The manager answered the phone, asked a few questions to verify I was who I said, and sent the items fedex out that same day to me! WOW!!! In addition I had a flight that did not arrive the previous night until 1AM. That day I flew into Jacksonville at 7AM. I called the hotel and was wonderfully surprised that they not only had a room available, but had no concerns with allowing me to check in early. I was allowed several hours of sleep prior to my meeting that evening! HUGE HELP! Nice rooms, timely housekeeping, honest people, great attitudes...You will enjoy this property. As an opportunity, I would like to see them install a few more weights into the weight room.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J0hnHanc0ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rcrooks, Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review, June 26, 2013
Thank you for taking the time to review us on Trip Advisor. Your comments are very important to us. We are so happy to hear that you had a great stay with us.
Please note that we also have a discounted rate at the Riverfit Gym that has a variety of weights for you to use during your workouts. Please ask us about it upon your return to Jacksonville. We hope to see you again

Thank you,
Chris Monroe
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittburgh, United States
1 review
2 of 5 bubbles Reviewed June 24, 2013

I was very disappointed in this hotel; I am a loyal customer and generally trust the Hampton Inn brand. However, this hotel did not meet my expectations. When I first entered the room the TV was on, the trash can was on the toilet, and the lights were all on. The air conditioning unit was very loud and did not do a very good job at keeping the room cool. The breakfast room was under construction and the selection in the substitute room was lacking and the people working breakfast were not accommodating (they basically ignored all the guests). When I checked out the two people at the desk were busy talking to each other and did not even acknowledge my existence or ask if everything was okay. The fitted sheet on one of the beds was stained, at least hopefully it was stained and not just unwashed.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Emily C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rcrooks, General Manager at Hampton Inn Jacksonville Downtown I-95, responded to this review, June 26, 2013
Thank you for choosing the Hampton Inn - Jacksonville Downtown. We know you had a choice and we thank you for choosing us. I want to thank you for taking the time to review us on Trip Advisor. Your comments are very important to us and I would love to have the opportunity to discuss your stay further. Please feel free to contact me directly at (904) 396-7770. Thank you again for choosing the the Hampton Inn - Jacksonville Downtown.

Chris Monroe
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jacksonville Downtown I-95

Property: Hampton Inn Jacksonville Downtown I-95
Address: 1331 Prudential Drive, Jacksonville, FL 32207
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Jacksonville
#20 Family Hotel in Jacksonville
#27 Business Hotel in Jacksonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jacksonville Downtown I-95 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
The perfect port for business, shopping, and dining - where Florida begins...Welcome to the Hampton Inn Jacksonville-Downtown-I-95. Experience the city of Jacksonville, Fl where the St. John's River meets the Atlantic. A few steps outside the Hampton Inn(R) Jacksonville-Downtown-I-95 hotel, you can stroll along Jacksonville's Riverwalk and witness the fantastic views of Downtown Jacksonville or take the Skyway Monorail a block away and get a one of a kind view of Jacksonville, the Gateway to Florida! ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Jacksonville Downtown i-95 Hotel Jacksonville
Jacksonville Hampton Inn

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