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“Ramada Jacksonville” 3 of 5 stars
Review of Ramada Jacksonville Hotel & Conference Center

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Ramada Jacksonville Hotel & Conference Center
Ranked #55 of 132 Hotels in Jacksonville
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877 reviews from our community

Traveler rating
    247
    242
    187
    111
    90
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Jacksonville, Florida
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 9, 2013 via mobile

I really can't believe it. My husband and I come here frequently to enjoy the comedy zone package. This package includes a nights stay, dinner, comedy show, breakfast, and late check out. We live in town but we come here for a little getaway. At check in, the front desk woman was less than friendly but not rude. We encountered an extremely rude employee during our stay. The manager did take care of that issue for us. We requested a courtyard room because we have always had a street facing room. We thought this might be nicer. This was a huge mistake. This is terribly noisy. Why give out the first room next to the lounge when you know staff goes outside to smoke right outside of the room? (Room 101) Also, why give an extended check out time when staff is going to begin using power tools outside on Sunday morning? We are sorry we actually chose this for our first little summer vacation. The dinner this time was ok. We think because we went late. The dinner staff was excellent!!!! Helpful and friendly. The comedy show was ok too. The breakfast was great but we got there at 7 right when they open. We then went back to our room for more sleeping but again ... Power tools ... We normally experience no issues and the staff is usually warm and friendly, I'm not really sure what happened this time. We really like coming here so we probably will give it another try but not for awhile. (A side note... Room was clean and comfortable .. A few stains on the carpet but otherwise acceptable. The a/c was super cold, which is great.)

  • Stayed June 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred P, General Manager at Ramada Jacksonville Hotel & Conference Center, responded to this review, June 21, 2013
I do apologize that we did not exceed your expectations during your recent stay with the Comedy Zone Package. I know our Manager on Duty met with you to resolve all of your issues and even gave you a little something to come back again. But I want you to know we brought your issues to our team meeting in order for these things to not happen to any future guest.
Thank you for allowing us to serve you and I hope to see you back at a future show.
Fred Pozin
General Manager
904-694-4320
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saginaw, Michigan, United States
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 7, 2013

It was very nice, nice pool, staff was ok. Room was nice, the breakfast buffet excellent, and loved the comedy zone. It was very quiet at night, so got a good night sleep. Will stay again there when we were in Jacksonville, FL

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Jacksonville Hotel & Conference Center

Property: Ramada Jacksonville Hotel & Conference Center
Address: 3130 Hartley Rd, I 295 and San Jose Blvd, Jacksonville, FL 32257-6231
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Jacksonville Hotel & Conference Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Our hotel provides all the special amenities and comforts you need while in the Jacksonville area. A complimentary hot breakfast buffet, free Wi-Fi outdoor seasonal pool and fitness room are available to all guests. Each room is equipped with a microwave, refrigerator and coffee maker for your convenience. In addition to our well-appointed accommodations, our Jacksonville, Florida hotel offers 10,000 square feet of banquet and meeting space, an on-site Comedy Club, GiGi's restaurant, and Piano Lobby Lounge. We are a pet friendly hotel providing dedicated rooms at no additional cost to those who want to bring their pets along! We are located in a nice suburban neighborhood near a wide array of shopping, dining, and sightseeing venues makes the Ramada Hotel & Conference Center Jacksonville the place to stay when you're looking for hotels in the Jacksonville and Mandarin area. Come see us soon! ... more   less 
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Also Known As:
Ramada Conference Center Mandarin Hotel Jacksonville
Mandarin Jacksonville
Ramada Jacksonville
Jacksonville Ramada
Jacksonville Mandarin

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