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Ramada Jacksonville Hotel & Conference Center
Ranked #36 of 133 Hotels in Jacksonville
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1,059 reviews from our community

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Fort Myers, Florida
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 11, 2013

Most people who travel with their pets do not look at them as a dog or a cat. I for one look at my 1 1/2 lb brussels Griffon GIGI as a member of my family she is my daughter. With that being said I book a stay at this location in Jacksonville as it was a "Pet Friendly" Hotel. I checked in late in the evening and came into the lobby with gigi in my arms. Checked in at the front desk was given the keys to my room amd directed to the very back of the building where the front desk clerk said were the pet rooms. We drove around to the back of the hotel and found our room. We went down had breakfast in the restaurant and then went back got GIGI and brought her down to the conference center for the day. At the end of the evening as we are finishing up our event and getting things together to leave our little Gigi had become ill. I was in the hallway of the conference on the phone with the her Vet and giving her honey (as she was having a low blood sugar episode) During this event I was very rudly interrupted by a person who was cleaning the ballroom across from where I was in the hall way. He yells to me "Excue me mame you are not allowed to have pets here this is a food service area!" as I am still on my phone in the middle of a cnoversation I say to him "excuse me? What do you mean?" he says again ver rudely " you know pets, cats, dogs, that IS a dog isnt it!??" At this point I hang up with the vet and ask him why he would be saying that as I had booked a room here with my "PET" because it was a pet friendly location. He proceedes to tell me t"hat is just for the room you stayed in not in the hotel!!" I then tell him that his is very rude and I do not appreciate the way he is speaking to me and that I think it is rather ridiculious that I have had her here all day as many workers for the hotel have come by and no one said anything until him. He then says well the DOG is not allowed here. So I proceeded to walk out and then this worker tells me to get out of the hotel and called me a jerk in front of my kids!! I will NEVER stay at this hotel again they are not PET FRIENDLY!!

  • Stayed February 2013, traveled on business
    • Value
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Thank Shelley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Jacksonville Hotel & Conference Center

Property: Ramada Jacksonville Hotel & Conference Center
Address: 3130 Hartley Rd, I 295 and San Jose Blvd, Jacksonville, FL 32257-6231
Phone Number:
Location: United States > Florida > Jacksonville
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Jacksonville Hotel & Conference Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
Our hotel provides all the special amenities and comforts you need while in the Jacksonville area. A complimentary hot breakfast buffet, free Wi-Fi outdoor seasonal pool and fitness room are available to all guests. Each room is equipped with a microwave, refrigerator and coffee maker for your convenience. In addition to our well-appointed accommodations, our Jacksonville, Florida hotel offers 10,000 square feet of banquet and meeting space, an on-site Comedy Club, GiGi's restaurant, and Piano Lobby Lounge. We are a pet friendly hotel providing dedicated rooms at no additional cost to those who want to bring their pets along! We are located in a nice suburban neighborhood near a wide array of shopping, dining, and sightseeing venues makes the Ramada Hotel & Conference Center Jacksonville the place to stay when you're looking for hotels in the Jacksonville and Mandarin area. Come see us soon! ... more   less 
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Also Known As:
Ramada Conference Center Mandarin Hotel Jacksonville
Mandarin Jacksonville
Ramada Jacksonville
Jacksonville Mandarin
Jacksonville Ramada

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